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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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richard O.
2 reviews
0 helpful votes
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May 16, 2014

Date of experience: May 15, 2014
Betty L.
1 review
0 helpful votes
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Delivery was a little too slow
May 15, 2014

Delivery was a little too slow

Date of experience: May 15, 2014
nelda r.
1 review
0 helpful votes
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It was quick and easy
May 15, 2014

It was quick and easy.

Date of experience: May 14, 2014
rea M.
1 review
0 helpful votes
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May 15, 2014

Date of experience: May 14, 2014
Rita D.
4 reviews
0 helpful votes
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It is very hard to find good shoes in leather in the regular shoe stores. The website was easy to use and I liked the many options. Very fast shipping. I will be back to purchase inserts for my flat feet that I can use in my other shoes. Thanks,

Date of experience: May 14, 2014
Virginia S.
4 reviews
0 helpful votes
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Easy way to shop like the picture's and the way their shown in different colors.

Date of experience: May 13, 2014
Jenn P.
9 reviews
0 helpful votes
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Have honestly never heard of the website before, but will definitely be using it in the future!

Date of experience: May 11, 2014
Dee P.
5 reviews
0 helpful votes
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May 11, 2014

Date of experience: May 11, 2014
Linda C.
1 review
0 helpful votes
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I have had very good experiences in the past with Orthotic Shop.

Date of experience: May 11, 2014
Harriet G.
1 review
0 helpful votes
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Frustrated trying to order a few days ago
May 11, 2014

Frustrated trying to order a few days ago - this time it went through. I hope it was not duplicated.

My order took from April 21 to May 9 to arrive in Canada. I was disappointed in the long delay, but when it did arrive the shoes seem high quality and a good fit. Thank you.

Date of experience: May 10, 2014
DIANE T.
1 review
0 helpful votes
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Excellent so far
May 11, 2014

Excellent so far

Date of experience: May 10, 2014
FERNANDO R.
1 review
0 helpful votes
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May 10, 2014

Date of experience: May 10, 2014
Kim A.
2 reviews
0 helpful votes
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Being able to pay with my Amazon account was fabulous!

Date of experience: May 9, 2014
Joyce M.
1 review
0 helpful votes
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May 10, 2014

Date of experience: May 9, 2014
Nancy P.
2 reviews
0 helpful votes
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The shoes were a great fit for my husband who suffers from planters/bursitis of the heel. He is currently trying out each of the inserts you sent. For some reason we can't get the largest one to fit right in the shoes though. Other than that, he is really liking the feel.

Date of experience: May 9, 2014
Suzanne B.
1 review
0 helpful votes
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All four pairs of shoes arrived very quickly and using the site was easy.

Date of experience: May 8, 2014
Lisa P.
1 review
0 helpful votes
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I like the free shipping policy
May 8, 2014

I like the free shipping policy. I also liked the competitive pricing.

Date of experience: May 8, 2014
linda X.
1 review
0 helpful votes
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Quick ordering and love that you can use amazon and google protection---I have never seen such great packaging of products delivered to me--lots of care taken in prep for shipping the items I ordered ---well done!

Date of experience: May 8, 2014
Sandra L.
1 review
0 helpful votes
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I have used and currently using these insoles. They are greatly recommended for people with back problems. Great to order in a fast and great web site.

Date of experience: May 8, 2014
Rich I.
2 reviews
0 helpful votes
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I am still trying out the Spenco Ball pads
May 8, 2014

I am still trying out the Spenco Ball pads.

Date of experience: May 8, 2014