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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Karen N.
1 review
0 helpful votes
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Great!
June 9, 2014

Great!

Date of experience: June 8, 2014
Margaret H.
1 review
0 helpful votes
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So far, so good
June 9, 2014

So far, so good. I like the free shipping both ways, but I hope I don't have to use it. I like both pairs of Orthaheel sandals but one hurts my toe do I'll be sending that pair back.

Date of experience: June 8, 2014
Joseph D.
1 review
0 helpful votes
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I love how Guam was included in the selection. It made my shopping experience so much easier & less hassle.

Date of experience: June 8, 2014
Karen K.
1 review
0 helpful votes
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Great and found a great price with a code
June 8, 2014

Great and found a great price with a code. Thanks

Date of experience: June 8, 2014
Jean X.
9 reviews
0 helpful votes
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...
June 8, 2014

Date of experience: June 7, 2014
margaret A.
1 review
0 helpful votes
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I had a difficult time finding a retailer that was able to offer such a great variety of footwear for problem feet. It was difficult to decide what to order. My feet cannot thank you enough for finally finding the most comfortable, supportive shoes.

Thank you

Date of experience: June 7, 2014
Carole D.
1 review
0 helpful votes
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Ordering was smooth and easy
June 6, 2014

Ordering was smooth and easy. Now all I have tro do is wait to see how long until I receive the package.

Received it June 5,2014. Very fast and efficient.

Thank you.

Date of experience: June 5, 2014
Paula B.
1 review
0 helpful votes
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It's so nice to locate hard-to-find orthotics on your website. Thanks.

Date of experience: June 4, 2014
David C.
2 reviews
0 helpful votes
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June 4, 2014

Date of experience: June 3, 2014
ronna s.
1 review
0 helpful votes
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This is our second purchase--VERY happy with first!

Date of experience: June 3, 2014
Maureen P.
1 review
0 helpful votes
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June 3, 2014

Date of experience: June 2, 2014
Heather L.
10 reviews
0 helpful votes
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Kept tring to purchase a different shoe but it would not go into the cart so changed shoe style and brand and finally it worked. With that I never received an error or notice saying out of stock or unavailable.

Date of experience: June 2, 2014
Anne B.
1 review
0 helpful votes
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The site was very easy to navigate and the descriptions and product ratings were very helpful. I like the free return/exchange policy as it sizing varies from shoe to shoe, so that helps in making the purchase. I also like the Pay by Amazon feature!

Date of experience: May 31, 2014
Claudia P.
1 review
0 helpful votes
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Always find what I need
May 31, 2014

Always find what I need.

Date of experience: May 31, 2014
Joseph L.
11 reviews
0 helpful votes
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May 31, 2014

Date of experience: May 30, 2014
wyvona h.
1 review
0 helpful votes
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May 30, 2014

Date of experience: May 29, 2014
Elizabeth H.
1 review
0 helpful votes
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May 28, 2014

Date of experience: May 28, 2014
Fran A.
1 review
0 helpful votes
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May 28, 2014

Date of experience: May 28, 2014
mike s.
1 review
0 helpful votes
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Very good product just a little high, but I will be back.

Date of experience: May 26, 2014
Alan R.
2 reviews
0 helpful votes
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The sandals are terrific!
May 27, 2014

The sandals are terrific! I'm very pleased with the quality comfort,and adjustable fit. Will recommend your firm to my friends.

Date of experience: May 26, 2014