Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Gary N.
12 reviews
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Great online experience
July 9, 2014

Great online experience. I will use again.

Date of experience: July 9, 2014
Miyako S.
1 review
0 helpful votes
Follow Miyako S.
Unfollow Miyako S.
Share Review
Report Review

The Tide II sandals have very good arch support for my feet. I need more than just a little support. They fit my feet perfectly well (size 8; bought size 8)and my body feels well supported. Very happy with the product. Service was good and fast, too.

Date of experience: July 8, 2014
Terrell J.
1 review
0 helpful votes
Follow Terrell J.
Unfollow Terrell J.
Share Review
Report Review

Shopping here was great
July 8, 2014

Shopping here was great. I would recommend this site to my friends.

Date of experience: July 8, 2014
Maria S.
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Good but sad cause the colors where limited, also I will be returning one of the sandals I purchased whay are not with I expected.
Thank you

Date of experience: July 8, 2014
Rich B.
1 review
0 helpful votes
Follow Rich B.
Unfollow Rich B.
Share Review
Report Review

Great product at an affordable price and fantastic communications.

Date of experience: July 7, 2014
Becky R.
1 review
0 helpful votes
Follow Becky R.
Unfollow Becky R.
Share Review
Report Review

...
July 7, 2014

Date of experience: July 7, 2014
Marcia W.
1 review
0 helpful votes
Follow Marcia W.
Unfollow Marcia W.
Share Review
Report Review

Very easy to use-just wish Hawaii would have been included in the "Free Shipping".

Date of experience: July 6, 2014
Teng Q.
1 review
0 helpful votes
Follow Teng Q.
Unfollow Teng Q.
Share Review
Report Review

The particular products are not exactly met my need, as I have drop foot and pain my calf, when I wear the foot-up, my feet still cannot walk normally, only allow me not stumble by own foot.

Date of experience: July 6, 2014
Nikonov A.
1 review
0 helpful votes
Follow Nikonov A.
Unfollow Nikonov A.
Share Review
Report Review

...
July 5, 2014

Date of experience: July 5, 2014
Rebecca P.
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Share Review
Report Review

I had a seamless experience, and am very happy with my lovely sandals

Date of experience: July 4, 2014
Cindy B.
2 reviews
0 helpful votes
Follow Cindy B.
Unfollow Cindy B.
Share Review
Report Review

I love the shoes and I loved the service
July 1, 2014

I love the shoes and I loved the service. Shoes were received promptly after I placed the order. Customer service was courteous and helpful when I called.

Date of experience: July 1, 2014
harvey J.
1 review
0 helpful votes
Follow harvey J.
Unfollow harvey J.
Share Review
Report Review

So far the experience if fine
July 1, 2014

So far the experience if fine. However, we need to return the shoes and order a different size. This process is not so easy, but not too difficult.

Date of experience: July 1, 2014
Carla F.
1 review
0 helpful votes
Follow Carla F.
Unfollow Carla F.
Share Review
Report Review

This is my second pair of these sandals love them!

Date of experience: June 30, 2014
Cindy I.
1 review
0 helpful votes
Follow Cindy I.
Unfollow Cindy I.
Share Review
Report Review

...
June 30, 2014

Date of experience: June 30, 2014
Judy M.
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

...
June 29, 2014

Date of experience: June 29, 2014
Loma M.
1 review
0 helpful votes
Follow Loma M.
Unfollow Loma M.
Share Review
Report Review

It was easy to order and will use you again
June 27, 2014

It was easy to order and will use you again.

Date of experience: June 26, 2014
John H.
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

...
June 26, 2014

Date of experience: June 26, 2014
Arlene C.
1 review
0 helpful votes
Follow Arlene C.
Unfollow Arlene C.
Share Review
Report Review

Ok so far!
June 25, 2014

Ok so far! Thanks!

Date of experience: June 24, 2014
Debbie F.
1 review
0 helpful votes
Follow Debbie F.
Unfollow Debbie F.
Share Review
Report Review

THIS SITE HAS A VARIETY OF SHOES FOR PEOPLE WITH ORTHOTICS. WHEN EMAILED THEY RESPONDED QUICKLY

Date of experience: June 24, 2014
Linda P.
2 reviews
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Easy sight to use
June 23, 2014

Easy sight to use. Love the idea of winter support slippers!
Love the orthotics and the OOFOS Have bought several pairs for myself as well
For others. You cannot beat the price.
Any one that I have talked to in Customers Service was very nice and took care of everything! Love the Orthotic Shop!
Thank you for such terrific service.

Date of experience: June 23, 2014