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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Karen W.
1 review
0 helpful votes
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Use your site for orthotics
August 11, 2014

Use your site for orthotics. Great

Date of experience: August 11, 2014
Carol T.
1 review
0 helpful votes
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August 11, 2014

Date of experience: August 11, 2014
Paul D.
1 review
0 helpful votes
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August 11, 2014

Date of experience: August 11, 2014
Dorothy T.
1 review
0 helpful votes
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Overall my ordering experience was wonderful
August 11, 2014

Overall my ordering experience was wonderful. I ordered early morning and had my order the next business day, plus shipping was free! I will be returning and will refer family and friends to your site for purchasing!

Date of experience: August 11, 2014
D G.
1 review
0 helpful votes
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I was experiencing pain and difficulty walking due to flat feet, now with my orthotic powersteps I am able to walk & regain lost activity because of the pain. I will be ordering again

Date of experience: August 10, 2014
KK H.
1 review
0 helpful votes
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August 10, 2014

Date of experience: August 9, 2014
Dennis G.
1 review
0 helpful votes
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August 9, 2014

Date of experience: August 9, 2014
LDG H.
1 review
0 helpful votes
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Love, love, love this site!
August 8, 2014

Love, love, love this site! Best shoes (Vionic) and absolutely flawless customer service! Definitely would recommend to anyone looking for comfortable, stylish shoes.

Date of experience: August 8, 2014
Judy B.
1 review
0 helpful votes
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Ordering the sandals I wanted was quick and easy. I can't wait to receive my order!

Date of experience: August 7, 2014
Josh Z.
7 reviews
0 helpful votes
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August 6, 2014

Date of experience: August 6, 2014
Cheryl K.
1 review
0 helpful votes
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I just hope they fit by going down a half size
August 6, 2014

I just hope they fit by going down a half size. Well they didn't fit it said to go down to whole size if you wear half size had to reorder and go up to the next size. There was a lot of difference in a 8 and 9.

Date of experience: August 6, 2014
Charles T.
6 reviews
0 helpful votes
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PayPal says I entered a different shipping address than the one they have; but they are the same. PayPal seemed to lock up and only by refreshing the page could I get out of it. Not sure payment was actually made or if it was made multiple times. Messy and confusing... but maybe not your fault.

Date of experience: August 5, 2014
Lisa D.
1 review
0 helpful votes
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I wait tables and I have plantar fasciitis and I needed a show to support my feet and so far these shoes have been the relief I needed.

Date of experience: August 5, 2014
KElly J.
1 review
0 helpful votes
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August 5, 2014

Date of experience: August 5, 2014
nancy z.
1 review
0 helpful votes
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August 5, 2014

Date of experience: August 5, 2014
Nancy M.
3 reviews
0 helpful votes
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Site was not very user friendly
August 4, 2014

Site was not very user friendly. It kept kicking me back for some reason. I almost gave up and went elsewhere to place my order. When I finally received my order it was wrong. I ordered a size 7 and received a size 10, how can you be that far off? Then I had to package them back up, find a place to send them out fedex and am now still waiting for the correct pair. Such hope they are worth everything I've gone thru

Date of experience: August 4, 2014
SANDY O.
1 review
0 helpful votes
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I have already sent in my comment
August 4, 2014

I have already sent in my comment.

Date of experience: August 4, 2014
Kenneth H.
1 review
0 helpful votes
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August 4, 2014

Date of experience: August 3, 2014
Ron D.
1 review
0 helpful votes
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August 3, 2014

Date of experience: August 3, 2014
Randi W.
1 review
0 helpful votes
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August 3, 2014

Date of experience: August 3, 2014