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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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David P.
1 review
0 helpful votes
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February 15, 2015

Date of experience: February 15, 2015
Ann M.
1 review
0 helpful votes
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February 13, 2015

Date of experience: February 13, 2015
Donna A.
4 reviews
0 helpful votes
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The first time I ordered it got stuck because I tried to register but I am already registered and it wouldn't back out. Hopefully that order didn't go through. But in general the site is very good, the only place I can get Orthaheel USA shoes with reasonable shipping rates, thankyou

Date of experience: February 5, 2015
Roxann L.
1 review
0 helpful votes
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Excellent, I am pleased with the online service & product available for purchase

Date of experience: February 4, 2015
LED X.
1 review
0 helpful votes
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This is my second order with Orthotic Shop
February 4, 2015

This is my second order with Orthotic Shop. Very pleased and I will probably order more shoes very soon. Thank you.

Date of experience: February 3, 2015
Thomas T.
1 review
0 helpful votes
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February 3, 2015

Date of experience: February 3, 2015
Celia Z.
1 review
0 helpful votes
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Easy to navigate
February 3, 2015

Easy to navigate

Date of experience: February 2, 2015
Joseph K.
20 reviews
0 helpful votes
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First visit
February 2, 2015

First visit. I would like to comment once I receive my order.

Date of experience: February 2, 2015
Arthur R.
1 review
0 helpful votes
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The Drew shoe, ostensibly narrow, is too wide at the heel. The shoe is a bit large and clumsy, but otherwise comfortable

Date of experience: February 1, 2015
Patricia Z.
1 review
0 helpful votes
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I am so grateful I can get shoes that don't hurt my feet on the top and can insert my orthosis

Date of experience: February 1, 2015
Carolyn B.
1 review
0 helpful votes
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Very satisfied!
February 2, 2015

Very satisfied!

Date of experience: February 1, 2015
Melanie D.
2 reviews
0 helpful votes
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Very easy to shop
February 1, 2015

Very easy to shop - like the color comparisons all on one page! Appreciate the coupon, too.

Date of experience: January 31, 2015
Gina D.
1 review
0 helpful votes
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My feet were so painful I could barely walk
January 31, 2015

My feet were so painful I could barely walk. I put these gym shoes on, and it was instant relief. My feet still hurt, but it will take a long time for it to subside. At least I can walk now. Thank you.

Date of experience: January 30, 2015
John B.
1 review
0 helpful votes
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January 30, 2015

Date of experience: January 30, 2015
Deborah E.
1 review
0 helpful votes
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January 30, 2015

Date of experience: January 30, 2015
Joanna D.
1 review
0 helpful votes
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The shoes were too large
January 30, 2015

The shoes were too large. I returned them for a smaller size

Date of experience: January 30, 2015
Patricia C.
1 review
0 helpful votes
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They didn't ask my size, I had to cut my 1999 orthotics which i found at another site afterwards for 1499

Date of experience: January 29, 2015
Grace D.
1 review
0 helpful votes
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Happy!
January 29, 2015

Happy!

Date of experience: January 28, 2015
cynthia s.
1 review
0 helpful votes
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January 29, 2015

Date of experience: January 28, 2015
Sue M.
1 review
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I have a pair of the Addison shoes in Merlot
January 27, 2015

I have a pair of the Addison shoes in Merlot. They are good for my aching feet. I can't wait to get my black ones. Will probably add the other colors to my collection soon. Thanks.

Date of experience: January 27, 2015