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OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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It's nice to select something and order, knowing if they don't work out, you can return them with no charges. Thank you!
Very easy to find what I wanted. The boots are a little too wide, but they are very nice.
It was easy and the price was great!
I know the product bc I have owned it before (and love it)but your shipping costs are too high. If I could find a lower shipping cost elsewhere, I would use that site as opposed to this one. You have a good selection though.
Fast delivery.
It was a painless purchase(picked them out and paid) and the boots I ordered for my husband arrived in a very timely manner. Thanks!
It was easy to order and easy to track. Thanks orthotic shop.
I had to return the boots because they were to large.
Very impressed with how promptly I received my order and how the company follows through with the process for customer satisfaction. Two thumbs up!
Orthotic Shop has always been great to work with
I don't know about the product. My husband hasn't tried on the shoes. As soon as he tries them. I'll be able to give u a better rating.
Big fan of Orthaheel. I have Plantar Fatiitis (sp), have for years and years now. It's much more manageable with my Orthaheel shoes and inserts. Have over 5 pairs of flip flops and a couple tennis shoes for work. Love them. I also have professional inserts but the flip flops are what feel the best. The new thin inserts I purchased are for our daughter. She is a teacher and on her feet all day. She is beginning to have feet issues in her late 20s so I'm hoping to keep her feet from getting as bad as mine.
I have a very hard foot to fit so was thrilled with the first pair that are custom made for me and comfortable out of the box. I have had hip replacement and have 2 bad knees so the arch supports have made a tremendous difference (I have 4 different styles now). Unfortunately, the second pair too small and I have already returned for a larger size. You make it so easy to exchange and I really appreciate that!
These are a gift for my wife and I hope they fit.
Thanks. If I need more shoes I'll be back.
LOVED IT
Great shopping experience.
Used a different shop in the past like your selection and prices better - I will tell others about your shop
Very supportive and comfortable.
Liked that I was alerted to a 10 percent off coupon when checking out. Nice!
Shipping was fast and I received tracking info and confirmation. Communication was excellent.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

