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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sandra D.
1 review
0 helpful votes
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It's nice to select something and order, knowing if they don't work out, you can return them with no charges. Thank you!

Date of experience: December 28, 2015
Gramma S.
1 review
0 helpful votes
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Very easy to find what I wanted
December 28, 2015

Very easy to find what I wanted. The boots are a little too wide, but they are very nice.

Date of experience: December 27, 2015
Candy S.
3 reviews
0 helpful votes
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It was easy and the price was great!
December 28, 2015

It was easy and the price was great!

Date of experience: December 27, 2015
Angela T.
1 review
0 helpful votes
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I know the product bc I have owned it before (and love it)but your shipping costs are too high. If I could find a lower shipping cost elsewhere, I would use that site as opposed to this one. You have a good selection though.

Date of experience: December 27, 2015
b s.
1 review
0 helpful votes
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Fast delivery
December 27, 2015

Fast delivery.

Date of experience: December 26, 2015
lourdes M.
1 review
0 helpful votes
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It was a painless purchase(picked them out and paid) and the boots I ordered for my husband arrived in a very timely manner. Thanks!

Date of experience: December 26, 2015
Eddie A.
1 review
0 helpful votes
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It was easy to order and easy to track
December 26, 2015

It was easy to order and easy to track. Thanks orthotic shop.

Date of experience: December 26, 2015
Lois B.
1 review
0 helpful votes
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I had to return the boots because they were to large.

Date of experience: December 25, 2015
Joan D.
11 reviews
0 helpful votes
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Very impressed with how promptly I received my order and how the company follows through with the process for customer satisfaction. Two thumbs up!

Date of experience: December 25, 2015
Letty W.
1 review
0 helpful votes
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Orthotic Shop has always been great to work with
December 25, 2015

Orthotic Shop has always been great to work with

Date of experience: December 24, 2015
Elia M.
1 review
0 helpful votes
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I don't know about the product
December 24, 2015

I don't know about the product. My husband hasn't tried on the shoes. As soon as he tries them. I'll be able to give u a better rating.

Date of experience: December 24, 2015
Kim G.
2 reviews
0 helpful votes
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Big fan of Orthaheel
December 24, 2015

Big fan of Orthaheel. I have Plantar Fatiitis (sp), have for years and years now. It's much more manageable with my Orthaheel shoes and inserts. Have over 5 pairs of flip flops and a couple tennis shoes for work. Love them. I also have professional inserts but the flip flops are what feel the best. The new thin inserts I purchased are for our daughter. She is a teacher and on her feet all day. She is beginning to have feet issues in her late 20s so I'm hoping to keep her feet from getting as bad as mine.

Date of experience: December 24, 2015
Berne E.
1 review
0 helpful votes
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I have a very hard foot to fit so was thrilled with the first pair that are custom made for me and comfortable out of the box. I have had hip replacement and have 2 bad knees so the arch supports have made a tremendous difference (I have 4 different styles now). Unfortunately, the second pair too small and I have already returned for a larger size. You make it so easy to exchange and I really appreciate that!

Date of experience: December 24, 2015
Dennis F.
1 review
0 helpful votes
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These are a gift for my wife and I hope they fit
December 24, 2015

These are a gift for my wife and I hope they fit.

Thanks. If I need more shoes I'll be back.

Date of experience: December 24, 2015
gail b.
1 review
0 helpful votes
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LOVED IT
December 24, 2015

LOVED IT

Date of experience: December 24, 2015
mario n.
1 review
0 helpful votes
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Great shopping experience
December 24, 2015

Great shopping experience.

Date of experience: December 24, 2015
Robert S.
4 reviews
0 helpful votes
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Used a different shop in the past like your selection and prices better - I will tell others about your shop

Date of experience: December 23, 2015
T T.
1 review
0 helpful votes
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Very supportive and comfortable
December 24, 2015

Very supportive and comfortable.

Date of experience: December 23, 2015
Joanie S.
2 reviews
0 helpful votes
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Liked that I was alerted to a 10 percent off coupon when checking out. Nice!

Date of experience: December 23, 2015
lynda C.
1 review
0 helpful votes
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Shipping was fast and I received tracking info and confirmation. Communication was excellent.

Date of experience: December 23, 2015