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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Donald L.
1 review
0 helpful votes
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Excellent shopping experience!
March 8, 2016

Excellent shopping experience!

Date of experience: March 8, 2016
Curtis W.
1 review
0 helpful votes
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This transaction was handled with complete satisfaction. Accurate and fast.
Thanks

Date of experience: March 7, 2016
Robin B.
1 review
0 helpful votes
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Price for orthaheel shoes are too high
March 7, 2016

Price for orthaheel shoes are too high.

Date of experience: March 7, 2016
IHM W.
1 review
0 helpful votes
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Great products and prices with return guarantee.

Date of experience: March 6, 2016
Donna W.
4 reviews
0 helpful votes
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Once again, perfect service, excellent product and timely delivery. I love, love Orthotic Shop...my 'go to place' for shoes!

Date of experience: March 6, 2016
Pomeranians I.
1 review
0 helpful votes
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Great prices~!
March 6, 2016

Great prices~! I was very pleased with this company and will shop here again.

Date of experience: March 6, 2016
John H.
1 review
0 helpful votes
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Easy
March 6, 2016

Easy

Date of experience: March 6, 2016
Frank S.
1 review
0 helpful votes
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I like the free return/exchange policy
March 6, 2016

I like the free return/exchange policy

Date of experience: March 5, 2016
Brad F.
1 review
0 helpful votes
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Nice site, good prices on item I needed
March 5, 2016

Nice site, good prices on item I needed.

Date of experience: March 4, 2016
HT L.
1 review
0 helpful votes
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Original search showed the cost as $54.95 but when I went to order the item the price jumped to $92.50 for the same order. Seemed like a little bit of "bait and switch" which I found unsettling.

Date of experience: March 3, 2016
ELLEN U.
1 review
0 helpful votes
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Love them, they look and feel great
March 2, 2016

Love them, they look and feel great.

Date of experience: March 1, 2016
Janine H.
1 review
0 helpful votes
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I can't wear them and am not sure about your returns procedure? I have had a stroke and have a slightly deformed left foot - I should know not to order shoes online but they looked so good I just couldn't resist.
My overall experience with orthoticshop.com was fine. It is just the fact that I paid so much money and I am on a disability pension. I don't mind paying for something if I can use it. I know it's not your fault that these sandals are not suitable for me. Could you please let me know your returns procedure.
Thank you
Regards
Janine

Date of experience: February 29, 2016
Donald H.
1 review
0 helpful votes
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Web site was easy to use and understand
February 29, 2016

Web site was easy to use and understand.

Date of experience: February 29, 2016
Rebecca T.
1 review
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So far everything has been quick and easy
February 29, 2016

So far everything has been quick and easy. The brace fit perfectly and arrived ahead of the scheduled delivery date.

Date of experience: February 29, 2016
ray m.
1 review
0 helpful votes
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Good
February 28, 2016

Good

Date of experience: February 28, 2016
Kathy Y.
1 review
0 helpful votes
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I had to return them because they were too narrow
February 27, 2016

I had to return them because they were too narrow.

Date of experience: February 27, 2016
MaryL P.
1 review
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I am a returning customer and will continue to purchase from you. Great price on orthotics. Wish the Lynco 420 was still made, but I will give the Orthaheel a try. Thank you.

Date of experience: February 27, 2016
Leona S.
1 review
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Great price sale and love the free shipping Your price was best I have found for Viconic inserts anywhere.

Date of experience: February 27, 2016
Ann E.
2 reviews
0 helpful votes
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Easy shopping and the sandal is on sale!
February 26, 2016

Easy shopping and the sandal is on sale! However, I did have to return the sandals because they were too wide.

Date of experience: February 26, 2016
Michelle D.
1 review
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Website inconvenient to navigate
February 26, 2016

Website inconvenient to navigate.

Date of experience: February 26, 2016