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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Jeanne C.
2 reviews
0 helpful votes
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Quick and easy to use OrthoticShop!
April 15, 2016

Quick and easy to use OrthoticShop!

Date of experience: April 15, 2016
Sue R.
1 review
0 helpful votes
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Easy check out
April 13, 2016

Easy check out. I would like a coupon very nice

Date of experience: April 13, 2016
Diane C.
1 review
0 helpful votes
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Shopping was easy and my order arrived pretty quickly.

Date of experience: April 13, 2016
CarolWin U.
1 review
0 helpful votes
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Many items I found online were 'out of stock'... most annoying. I settled for a color that was not my first choice. However... I love the sandals that I bought. They are the most comfortable footwear I have had in many years and they look terrific.

Date of experience: April 13, 2016
Valerie D.
1 review
0 helpful votes
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Loved the sneakers
April 12, 2016

Loved the sneakers. Best pair of shoes I've ever had...a little pricey, but what isn't anymore these days.

Date of experience: April 12, 2016
Tracy N.
1 review
0 helpful votes
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Wish there had been more shoes in size 6.5 to choose from. Hope I like the ones I picked

Date of experience: April 12, 2016
Elaine S.
1 review
0 helpful votes
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Quick, easy and great selection of things offered that aren't in stores

Date of experience: April 11, 2016
Deanna P.
1 review
0 helpful votes
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Great product
April 11, 2016

Great product

Date of experience: April 11, 2016
Jane S.
1 review
0 helpful votes
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I believe the person that sets up your online orders needs to create a extra page to view the order before the order is confirmed.
I would not have had any problems if there was a "view order" page that shows the discount deducted.
Your current system did not give me this option.
I have to believe that I am not the only one that was not pleased about the ordering procedure.
The other item I would like to mention is that if there word error comes up after ordering, then that previous order needs to be cancelled. Two times the "error" code came up so I ended up ordering the same product 3 times.
Your customer service must be very busy with mistakes made in ordering.

Date of experience: April 10, 2016
Anna C.
1 review
0 helpful votes
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Appreciate your price!
April 10, 2016

Appreciate your price!
I repeat, Appreciate your price!

Date of experience: April 10, 2016
Camille U.
1 review
0 helpful votes
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Very fast and very good service
April 10, 2016

Very fast and very good service. A little disappointed with the quality of the shoe. And it is a little large...I should have gotten a half size smaller. It seems to swim on my foot. So they run very large.

Other than that. I will more than likely shop with you again!

Thank - You!

Date of experience: April 10, 2016
Ira M.
1 review
0 helpful votes
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Quick and easy ordering with 10% discount and free shipping.

Date of experience: April 9, 2016
Linda B.
1 review
0 helpful votes
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Nice to see all the different styles
April 9, 2016

Nice to see all the different styles. Would appreciate a little more info on each shoe or brand for which is for people with flat feet, high arches, etc.

Date of experience: April 9, 2016
Holly N.
6 reviews
0 helpful votes
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It easy shopping
April 9, 2016

It easy shopping

Date of experience: April 8, 2016
Jeanne I.
3 reviews
0 helpful votes
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This is my first time with this company, but I believe I will be doing more shopping with you in the future.

E

Date of experience: April 8, 2016
peter S.
3 reviews
0 helpful votes
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Product is excellent
April 8, 2016

Product is excellent. Price is okay. Delivery a bit slow.

Date of experience: April 8, 2016
Sandra E.
8 reviews
0 helpful votes
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So far, my husband is very happy with the shoes.

Date of experience: April 7, 2016
Esther H.
2 reviews
0 helpful votes
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This is the third pair of shoes I have ordered since I discovered your site, Thanks Esther, I would appreciate another coupon for 15 or so percent off, I would like another pair of the Drew sandals

Date of experience: April 6, 2016
Karen H.
1 review
0 helpful votes
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Returned to exchange for larger size
April 6, 2016

Returned to exchange for larger size.

Date of experience: April 6, 2016
Linda Q.
3 reviews
0 helpful votes
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Great discriptions
April 5, 2016

Great discriptions. Helped me to find what I was looking for in a shoe. Sadly, I had to return the shoes as it seems they run big and were too large.

Date of experience: April 5, 2016