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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Ron F.
4 reviews
0 helpful votes
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Orthotic walking shoes are great
August 31, 2016

Orthotic walking shoes are great.
The shipping box it came in was not taped securely. I was concerned before I opened it, if my product was going to be in there or not.
It was, very happy about that.
Thank you

Date of experience: August 31, 2016
Barbara R.
1 review
0 helpful votes
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Was glad to see sandals that accomodate my orthodotics and have that extra width

Date of experience: August 31, 2016
Nathan P.
1 review
0 helpful votes
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Need to see the efficiency of the rest of the process.

Date of experience: August 31, 2016
Charlene U.
1 review
0 helpful votes
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This is a great company to work with
August 30, 2016

This is a great company to work with. My orthodics arrived quickly. This orthodic was easy to heat and form to my feet as per directions for the oven. I am using them instead of my custom shoe orthodics. They have a nice cushion which I need.

Date of experience: August 30, 2016
Dolores H.
1 review
0 helpful votes
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I ordered Spira walkers for my daughter
August 30, 2016

I ordered Spira walkers for my daughter. She has had several pair, and I have had at least 5 pair (walkers and other). They are a great shoe. I went on a tour where we walked about 5 miles a day and my feet and legs did not hurt or ache. They are good wearing shoes. I will continue to purchase this brand. They were shipped promptly and arrived in good condition on the date given to me.

Date of experience: August 30, 2016
Judy X.
8 reviews
0 helpful votes
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Great selection, had a difficult time with size due to whole size only. The fact that they offer free returns is important and appreciated.

Date of experience: August 30, 2016
Sue M.
5 reviews
0 helpful votes
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Great.first time to shop
August 30, 2016

Great.first time to shop

Date of experience: August 30, 2016
David H.
1 review
0 helpful votes
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Fantastic...
August 30, 2016

Fantastic...buying again!

Date of experience: August 30, 2016
Sheila S.
1 review
0 helpful votes
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I love that I can get quality shoes and the color I want for a great price. Thank you!

Date of experience: August 30, 2016
Krystal W.
2 reviews
0 helpful votes
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I'm very satisfied with orthoticshop products and their quickness of getting them to me.

Date of experience: August 30, 2016
Gin K.
1 review
0 helpful votes
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Fast and easy website and I received a coupon!
August 30, 2016

Fast and easy website and I received a coupon!

Date of experience: August 29, 2016
coastal g.
1 review
0 helpful votes
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Thanks for the coupon code at check-out, a nice surprise, and great price on this shoe.

I love my new sandals, they are better even than expected. The only complaint, a very small one, is that shipping seemed a bit slow. And yes, I am definitely spoiled by other vendors who provide free overnight shipping. Just spoiled that's all.

Date of experience: August 29, 2016
Phil B.
7 reviews
0 helpful votes
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I've been looking for a really quality dress shoe with adequate arch support. These are great looking shoes and are very comfortable.

Date of experience: August 29, 2016
Janet M.
1 review
0 helpful votes
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I ordered and received the Foot-Up brace for drop foot. The website instructs to measure around your ankle for size, and the brace did fit my ankle. However, the brace has a split velcro attachment in the front to accommodate the elastic and clip and the upper velcro connection did not fit my leg. I had to return for the next size up. I was able to try the brace however, and it was comfortable and worked well. I think the sizing recommendations need to be adjusted.

Date of experience: August 29, 2016
Kelly I.
3 reviews
0 helpful votes
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Chose a payment plan and struggled to have my order process, had to choose alternative method to successfully process. Prices are a little steep but quality is good.

Date of experience: August 29, 2016
Joyce O.
2 reviews
0 helpful votes
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The arch inserts were as advertised
August 29, 2016

The arch inserts were as advertised.

Date of experience: August 29, 2016
Janet B.
1 review
0 helpful votes
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Shopping was easy...
August 29, 2016

Shopping was easy... I just hope these insoles help my PF.

Date of experience: August 29, 2016
Happy F.
1 review
0 helpful votes
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THE SHOPPING AND ORDERING PROCESS WAS PAINLESS!
August 29, 2016

THE SHOPPING AND ORDERING PROCESS WAS PAINLESS!
The shoes were lovely but didn't fit well on my problem foot, so unfortunately they will be returned, however I will try again soon thru orthoticship.com

Date of experience: August 29, 2016
jackie w.
1 review
0 helpful votes
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No comments
August 28, 2016

No comments. I got what I ordered. Paid the price. It came on time

Date of experience: August 28, 2016
riad g.
1 review
0 helpful votes
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NA
August 28, 2016

NA

Date of experience: August 28, 2016