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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Shirley H.
1 review
0 helpful votes
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Already ordered from you before and was very pleased so again Thank you

Date of experience: October 4, 2016
Lisa C.
1 review
0 helpful votes
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I tried to apply an online coupon for 10% off but it didn't work. I called customer service and was provided a coupon code for 15% off! Awesome customer service! Thank you!

Date of experience: October 4, 2016
Alfie S.
1 review
0 helpful votes
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So far, so good
October 4, 2016

So far, so good. I have worn these since they arrived. Very comfortable and easy to slip on. Only problem is that the adjustable strap could be/should be about 1/2 inch longer. I have a high instep and with extra compression wraps, the strap barely connects.

Date of experience: October 3, 2016
Ellen P.
1 review
0 helpful votes
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My order was placed and received in a very timely manner. The sandals don't fit as well as a black pair that I previously ordered. All in all I'm very pleased with them.

Date of experience: October 3, 2016
Jan B.
1 review
0 helpful votes
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Have always been pleased with my shopping experience at the Orthotic Shop.

Date of experience: October 3, 2016
mike c.
1 review
0 helpful votes
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This was the best overall experience I have ever had ordering online. The ordering was simple and the delivery was right on time. I love my new shoes. The comfort I am experiencing now is great and I will definitely shop there again. Thank you so much.

Date of experience: October 3, 2016
Cassandra K.
2 reviews
0 helpful votes
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Itnwas good
October 3, 2016

Itnwas good

Date of experience: October 3, 2016
Erma M.
1 review
0 helpful votes
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Yes the orthotic shoes were great have had several pair. With Diabetes they have been just what I needed. Price is good as well. Erma Monhollon..

Date of experience: October 3, 2016
Carol H.
1 review
0 helpful votes
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You have thr best price on these flip flops & I appreciate the free shipping

Date of experience: October 3, 2016
Gail G.
1 review
0 helpful votes
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I love the shoes that I purchased!
October 3, 2016

I love the shoes that I purchased! Very comfortable!

Date of experience: October 3, 2016
Fairy L.
1 review
0 helpful votes
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I do better when I can try on shoes before buying them.

Date of experience: October 2, 2016
Jim G.
1 review
0 helpful votes
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October 3, 2016

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Date of experience: October 2, 2016
Richard P.
6 reviews
0 helpful votes
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Aaaa
October 2, 2016

Aaaa

Date of experience: October 2, 2016
Lori I.
2 reviews
0 helpful votes
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Product was delivered on time
October 2, 2016

Product was delivered on time.

Date of experience: October 2, 2016
Debora Y.
1 review
0 helpful votes
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I absolutely love the insoles!
October 2, 2016

I absolutely love the insoles! The foot pain I was having is now gone. The shoes were a bit stiff on the first day I wore them, especially around the toe area and I have narrow feet. I deliver the mail so I am on my feet all day everyday and really need a supportive shoe and I think this is the one. I am just hoping as I wear them they break in and conform to my feet and are not so stiff. Overall a much better shoe than New Balance.

Date of experience: October 2, 2016
barbara m.
1 review
0 helpful votes
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Shoes are even more attractive than I anticipated.
Disappointed shoes didn't feel any different or better
Than "regular" shoes. Elastic at heel too wide so my
Heel also slips up and down. Have decided to return them.

Date of experience: October 2, 2016
Brenda R.
2 reviews
0 helpful votes
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Shipping address 111 Bonanza Turpin Ok 73950
October 2, 2016

Shipping address 111 Bonanza Turpin Ok *******
The item material apparently has changed from the last time they purchased these... Is not satisfied with it and wants to exchange them for a different item

Date of experience: October 2, 2016
Kim K.
1 review
0 helpful votes
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They fit perfectly
October 2, 2016

They fit perfectly

Date of experience: October 2, 2016
Denise I.
6 reviews
0 helpful votes
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There was no email telling me when the item was shipped. I requested confirmation 3 times and it took days before I got a response that said she would check on the order but no follow up. I expect better customer service than this.

Date of experience: October 2, 2016
Brenda F.
1 review
0 helpful votes
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The shoes always fit great but these ones are too small.

Date of experience: October 1, 2016