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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Diane R.
1 review
0 helpful votes
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Love Vionic shoes and slippers!
November 12, 2016

Love Vionic shoes and slippers!

Date of experience: November 12, 2016
Inez W.
1 review
0 helpful votes
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Great service!
November 12, 2016

Great service! This is our second order and we are hooked and fully committed to your online shop. I appreciated the attention, excellent confirmation, and follow up too. Thank you!

Date of experience: November 12, 2016
Diane A.
4 reviews
0 helpful votes
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I love these slippers
November 12, 2016

I love these slippers. The arches are really helping my foot issues.

Date of experience: November 12, 2016
JLS G.
1 review
0 helpful votes
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Did not take my coupon code
November 12, 2016

Did not take my coupon code - NEWS-10­. Loved the slippers, especially since they have added black. At one time you couldn't find these slippers, but apparently they have brought them back in better colors. Most comfortable shoes I've ever worn. I wear them out to go shopping or wherever I need to go. Just can't take them off. If they had given me the discount from my code, I would have given all 5's.

Date of experience: November 11, 2016
Doug H.
1 review
0 helpful votes
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Product and customer service was extremely satisfactory!

Date of experience: November 11, 2016
Cheryl B.
1 review
0 helpful votes
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I have bought several pairs of Sandals from you and I am sure I will buy many more.

Date of experience: November 11, 2016
Brenda H.
1 review
0 helpful votes
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So far,no problems. Very easy
November 11, 2016

So far,no problems. Very easy.

Date of experience: November 11, 2016
Jimmy C.
3 reviews
0 helpful votes
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Great pair of sandals
November 11, 2016

Great pair of sandals.

Date of experience: November 11, 2016
Ken L.
2 reviews
0 helpful votes
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Great help by CSR and having what I want
November 11, 2016

Great help by CSR and having what I want.

Date of experience: November 11, 2016
Patricia S.
2 reviews
0 helpful votes
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Easy and quick!
November 11, 2016

Easy and quick!

Date of experience: November 11, 2016
Sandra L.
2 reviews
0 helpful votes
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Service was good
November 11, 2016

Service was good. However, in regard to the product (cronus slippers) I bought, I am not happy with them because I think I should have ordered a size larger. Also the sides are soft and when I first stood up in them, my heel slipped off and they continued to do that as I tried them out so I am going to have to return them. Its too bad because they are comfortable but this problem is not good.

Date of experience: November 10, 2016
Constance K.
1 review
0 helpful votes
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I have been wanting a pair of slip ons and when I went looking for Drew shoes I found this pair! I've worn the Parade and Mary Jane's for years and wanted something different. These shoes fit great and look nice on my feet. I'm sure glad I found this web site!

Date of experience: November 10, 2016
Judy B.
2 reviews
0 helpful votes
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Very easy to follow and completelyI had to return my order as the flip flops did not fit. Returned 11-4 no refund yet.

Date of experience: November 10, 2016
Nancy G.
4 reviews
0 helpful votes
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X
November 10, 2016

X

Date of experience: November 10, 2016
Kate O.
5 reviews
0 helpful votes
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The shoe leather is much stiffer and with a rougher texture than the previous pair of the same shoe. The shoe itself feels stiffer, as well. It would be gret if I cold pay someone to break them in for me.

Date of experience: November 10, 2016
Julie W.
1 review
0 helpful votes
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Thank you for discount!
November 10, 2016

Thank you for discount!

Date of experience: November 10, 2016
patty W.
1 review
0 helpful votes
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Liked the whole experience
November 10, 2016

Liked the whole experience

Date of experience: November 10, 2016
Dolores A.
1 review
0 helpful votes
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Just did not like the feel
November 10, 2016

Just did not like the feel

Date of experience: November 10, 2016
Angie P.
1 review
0 helpful votes
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I have brought these shoes before
November 10, 2016

I have brought these shoes before.

Date of experience: November 9, 2016
Paula L.
1 review
0 helpful votes
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I have always been happy shopping with the Orthotic shop

Date of experience: November 9, 2016