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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Ruth B.
1 review
0 helpful votes
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Good prices nice variety fast shipping!
November 21, 2016

Good prices nice variety fast shipping!

Date of experience: November 21, 2016
Jessica P.
1 review
0 helpful votes
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Everything was great!
November 21, 2016

Everything was great!

Date of experience: November 21, 2016
Kim O.
1 review
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Boots fit as expected
November 21, 2016

Boots fit as expected. Comfortable and look great.

Date of experience: November 21, 2016
Mary L.
1 review
0 helpful votes
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The variety of product and sizes makes it easy to shop. Free shipping and exchanges are great too!

Date of experience: November 21, 2016
Sabine S.
1 review
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Found shoes extra wide for a good price and free shipping made it totally attractive

Date of experience: November 21, 2016
Philip V.
1 review
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Placed many orders over years and never the first problem, even with returned merchandise for different sizes. Recommended OrthoticShop to other family members and friends who've also bought from Orthotic Shop.
I Do need to return one pair of the socks I received, as they are not the length I thought they were. When I ordered the compression socks, I assumed that they'd all be above the calf, below the knee length. 3 pairs of the are, 1 pair is standard below the calf length, and I need to return the one pair and order the above the calf length. Do I need and RMA number?

Date of experience: November 20, 2016
Beth X.
3 reviews
0 helpful votes
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Easy to find products, fast checkout
November 21, 2016

Easy to find products, fast checkout

Date of experience: November 20, 2016
Sally S.
1 review
0 helpful votes
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Thanks
November 20, 2016

Thanks

Date of experience: November 20, 2016
sharon A.
3 reviews
0 helpful votes
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I love the sandles i have from vonic so i know i will love these shoes

Date of experience: November 20, 2016
Sharon Y.
6 reviews
0 helpful votes
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So glad to find this site with orthotic shoes AND more reasonable prices.

Date of experience: November 20, 2016
Carol A.
1 review
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Like the orthotic inserts, I used them in a pair of boots and had them on all day long, feet did not hurt. Very happy with them.

Date of experience: November 20, 2016
Jill N.
2 reviews
0 helpful votes
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Love my new shoes!
November 20, 2016

Love my new shoes!

Date of experience: November 20, 2016
Mariann B.
1 review
0 helpful votes
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PERFECT!
November 20, 2016

PERFECT! Ordered 2 different times, and everything was perfect! Thank you!

Date of experience: November 20, 2016
Carol Y.
2 reviews
0 helpful votes
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The shoes are pretty, but not very comfortable
November 20, 2016

The shoes are pretty, but not very comfortable. They felt stiff and pinched, with not much support.
I am returning them.

Date of experience: November 20, 2016
destre U.
1 review
0 helpful votes
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I found my hard to find size in a shoe that I love...I didn't have to settle for a style of shoe I didn't like because it was only one I could find in my size.

Date of experience: November 20, 2016
Kellee L.
1 review
0 helpful votes
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I'm happy with my slippers and new sneakers
November 19, 2016

I'm happy with my slippers and new sneakers.

Date of experience: November 19, 2016
Lanny K.
1 review
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My only issue is I was offered Standard or Ground Shipping but there was no info to let me know which one was faster. I agree with that issue about shipping. I encountered a problem with the credit card I used (not the fault of Orthoticshop). Due to that I needed to contact Customer Support. I found the people there to be pleasant and helpful. My new payment info was entered and went right through. My order was then shipped promptly.

Date of experience: November 19, 2016
Rochelle A.
3 reviews
0 helpful votes
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Extremely speedy checkout!
November 19, 2016

Extremely speedy checkout!

Date of experience: November 19, 2016
aaron r.
1 review
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Good
November 19, 2016

Good

Date of experience: November 19, 2016
B A.
1 review
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Loved each of the three pairs of shoes I ordered
November 19, 2016

Loved each of the three pairs of shoes I ordered. All were about 1/2 to whole size too small. I will exchange for next larger size. I normally wear a size 7.

Date of experience: November 18, 2016