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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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jack B.
5 reviews
0 helpful votes
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It was completely top notch
November 24, 2016

It was completely top notch.

Date of experience: November 23, 2016
Rod B.
1 review
0 helpful votes
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Prices are not clearly marked as US$
November 24, 2016

Prices are not clearly marked as US$. It took 22 days to receive the order which I find unacceptable and the overall cost was virtually doubled from $88 to $160 by the time I paid for exchange, shipping, handling and customs charges. Overall not an experience that I will wish to repeat.

Date of experience: November 23, 2016
Patricia G.
1 review
0 helpful votes
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Need orthopedic wide shoes due to back injury
November 24, 2016

Need orthopedic wide shoes due to back injury. Found your website very helpful and much more selections.

Date of experience: November 23, 2016
gwenda g.
1 review
0 helpful votes
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Delivery was excellent 3 business days
November 24, 2016

Delivery was excellent 3 business days

Date of experience: November 23, 2016
Trisha M.
1 review
0 helpful votes
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Very good experience
November 23, 2016

Very good experience.

Date of experience: November 23, 2016
Tammy T.
5 reviews
0 helpful votes
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Fast and easy
November 23, 2016

Fast and easy. Item already on sale + was offered an additional 10% off. Thanks!

Date of experience: November 23, 2016
Lisa P.
1 review
0 helpful votes
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My shoes are not the correct size, so I need to return them and re-order the correct size.

Date of experience: November 23, 2016
LINDA B.
1 review
0 helpful votes
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I TRIED DREW SHOES AND NOW WON'T WEAR ANYTHING ELSE
November 23, 2016

I TRIED DREW SHOES AND NOW WON'T WEAR ANYTHING ELSE. I AM ELDERLY WITH ARTHRITIC AND DIABETIC ISSUES AND DREW SHOES WERE AN ANSWER TO A PREYER. I HAVE HAD PEOPLE STOP ME OUT IN PUBLIC TO ASK WHAT KIND OF SHOE I WAS WEARING BECAUSE THEY LOOK SO COMFORTABLE AND I REFER THEM TO YOU.

Date of experience: November 23, 2016
Judy Y.
3 reviews
0 helpful votes
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Always a good experience and good product
November 23, 2016

Always a good experience and good product.

Date of experience: November 22, 2016
John L.
8 reviews
0 helpful votes
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Easy to find what I was looking for
November 23, 2016

Easy to find what I was looking for. Could not get reviews from purchases just overall rating, would have liked to get reviews on the fit like width to narrow/wide and length.

Date of experience: November 22, 2016
Sunshine Y.
1 review
0 helpful votes
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Very easy for seniors to place a order
November 23, 2016

Very easy for seniors to place a order. Gave the bedroom slippers to my sister as a gift, she loved them!

Date of experience: November 22, 2016
Dwayne T.
1 review
0 helpful votes
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Shopping experience was very good
November 23, 2016

Shopping experience was very good. Especially liked the coupon to intice order completion.
As always, shipping costs seem way too high

Date of experience: November 22, 2016
Will J.
1 review
0 helpful votes
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All ok overall --did have 1 pair that was back ordered so I hope to get in a reasonable peroid of time

Date of experience: November 22, 2016
Cheryl T.
1 review
0 helpful votes
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Wait for the walking experience for more reviews
November 23, 2016

Wait for the walking experience for more reviews. Thanks

Date of experience: November 22, 2016
Karla R.
1 review
0 helpful votes
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I finally found a closed toe shoe that looks comfortable to wear with plantar faciatis

Date of experience: November 22, 2016
Janeth S.
1 review
0 helpful votes
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Love the shoes
November 22, 2016

Love the shoes.

Date of experience: November 22, 2016
Mary K.
4 reviews
0 helpful votes
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Love my leopard print slippers!
November 22, 2016

Love my leopard print slippers!

Date of experience: November 22, 2016
john s.
1 review
0 helpful votes
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No
November 22, 2016

No

Date of experience: November 22, 2016
LINDA S.
1 review
0 helpful votes
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LOVE ORTHAHEEL TECHNOLOGY, but must space out my orders so I can afford to buy! Thank you for the discount!

Date of experience: November 22, 2016
Tom I.
1 review
0 helpful votes
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Unfortunately, i had to return the shoes as they did not fit well with my orthotics.

Date of experience: November 22, 2016