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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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JAA B.
1 review
0 helpful votes
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Shoe met expectations
April 19, 2020

Shoe met expectations. Delivery took long but at least I received it and I was satisfied with size, color, and comfort.

Date of experience: April 19, 2020
Kathleen S.
1 review
0 helpful votes
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Was very upset chat box would not go away, even after closing out and redoing. Finally, saw a red x in circle, where they are not usually located. DROVE ME NUTS. Won't ever click on your chat box again...

Date of experience: April 19, 2020
Bonnie L.
1 review
0 helpful votes
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I received my order in a timely manner
April 19, 2020

I received my order in a timely manner. Especially, since almost everything was put on hold because of the virus. Understandably so. Shoes are comfortable. And wear good. Thank you.

Date of experience: April 18, 2020
Linda F.
1 review
0 helpful votes
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Love the selection of items. Easy to order
April 19, 2020

Love the selection of items. Easy to order.

Date of experience: April 18, 2020
Rhonda M.
1 review
0 helpful votes
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Easy to find what I needed
April 18, 2020

Easy to find what I needed. Best flip flops I've ever owned.

Date of experience: April 17, 2020
James J.
4 reviews
0 helpful votes
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Simple process
April 17, 2020

Simple process

Date of experience: April 17, 2020
PD V.
1 review
0 helpful votes
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Like the fact that you have narrow width shoes and/adjustable slippers for women. So hard to find.

Date of experience: April 16, 2020
Patricia G.
1 review
0 helpful votes
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So far so good except my 1st credit card was rejected?

Date of experience: April 15, 2020
Victoria B.
3 reviews
0 helpful votes
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Fast shipping and love the product
April 15, 2020

Fast shipping and love the product

Date of experience: April 14, 2020
CONNIE M.
1 review
0 helpful votes
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Wish they came in other colors than black for size 13

Date of experience: April 14, 2020
Jeannie D.
1 review
0 helpful votes
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I love the shoes, but the piece that goes between my toes seems to be placed too far in making the shoes a little tight. I tried to loosen the strap but then the rest of the shoe was too floppy for my feet. I'm hoping in time the toe piece will soften and stretch out a little.

Date of experience: April 14, 2020
Sagrario S.
1 review
0 helpful votes
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Delivered ahead of original date promised
April 14, 2020

Delivered ahead of original date promised. The shoes fit like a charm, very comfortable and sized perfectly. Would definitely purchase from them again.

Date of experience: April 14, 2020
Donna P.
1 review
0 helpful votes
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Thank you really like it when I can find the right color in my shoe size

Date of experience: April 13, 2020
Joyce F.
1 review
0 helpful votes
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Very easy & found what I was looking for quickly

Date of experience: April 12, 2020
Monique B.
1 review
0 helpful votes
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Arrived in 2 separate shipments, but not too far apart.

Date of experience: April 11, 2020
first t.
2 reviews
0 helpful votes
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...
April 10, 2020

Date of experience: April 9, 2020
Bruce W.
1 review
0 helpful votes
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As expected
April 5, 2020

As expected

Date of experience: April 5, 2020
Nadine F.
1 review
0 helpful votes
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Great arch support!
April 5, 2020

Great arch support! Comfortable too, waiting to see how they wear and then will order more.

Date of experience: April 5, 2020
Kimberly J.
1 review
0 helpful votes
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Na
April 5, 2020

Na

Date of experience: April 4, 2020
David M.
1 review
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Easy process and arrived on time
April 4, 2020

Easy process and arrived on time. Love the flip flops. I live in Fla and basically all I wear outside of work are my flip flops. They took about 20 or 30 mins to get used to. Way more support then any other I have worn. Hope they last more then a year. Is about what I get out of other name brands.

Date of experience: April 4, 2020