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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Doug R.
2 reviews
0 helpful votes
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Great comfortable shoes
December 8, 2016

Great comfortable shoes.

Date of experience: December 8, 2016
McGowen S.
1 review
0 helpful votes
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Perfect fit and so comfortable
December 8, 2016

Perfect fit and so comfortable

Date of experience: December 8, 2016
Kathy M.
1 review
0 helpful votes
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I purchased two different slippers
December 8, 2016

I purchased two different slippers. Pink was ok.

The brown are not the right slipper is larger than the left slipper. Not the same size.
Need to return the brown pair obviously.

May i have a return label for this one.
Kathy Merk

Date of experience: December 8, 2016
BECKY W.
2 reviews
0 helpful votes
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My question to customer service was never answered. I tried online chat and was referred to sending an email. Never could get on the live chat successfully and the emails were never answered. Ordered the product anyway and am very happy with the result.

Date of experience: December 8, 2016
Jill T.
1 review
0 helpful votes
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No comment
December 8, 2016

No comment.

Date of experience: December 8, 2016
Debbie W.
1 review
0 helpful votes
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?
December 8, 2016

?

Date of experience: December 8, 2016
Irving T.
1 review
0 helpful votes
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Ok
December 8, 2016

Ok

Date of experience: December 8, 2016
Deborah L.
3 reviews
0 helpful votes
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Very comfortable!
December 8, 2016

Very comfortable!

Date of experience: December 8, 2016
Kerri A.
2 reviews
0 helpful votes
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Delivery of the fur ones was a little long, but no big deal. The other pair showed up in two days! Love this brand and this site's prices. I'll never stray, so long as nothing changes!

Date of experience: December 8, 2016
victoria l.
1 review
0 helpful votes
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Everything meets my highest of expectations..
December 8, 2016

Everything meets my highest of expectations..

Date of experience: December 8, 2016
Shaunne B.
1 review
0 helpful votes
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Item came promptly & in excellent condition
December 8, 2016

Item came promptly & in excellent condition. Would have preferred a more snug fit.

Date of experience: December 8, 2016
George K.
1 review
0 helpful votes
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Great footwear fast delivery
December 8, 2016

Great footwear fast delivery

Date of experience: December 8, 2016
Deanna R.
1 review
0 helpful votes
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Have ordered from you before, satisfied customer, more people need to know about you so they don't waste their money at the foot Dr.!

Date of experience: December 8, 2016
DeborahT E.
1 review
0 helpful votes
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Happy to get a sale offer via email with additional coupon savings during checkout. Also appreciate the free shipping.

Date of experience: December 8, 2016
Beth P.
1 review
0 helpful votes
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No glitches
December 8, 2016

No glitches

Date of experience: December 8, 2016
Carol N.
1 review
0 helpful votes
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FABULOUS CUSTOMER SERVICE
December 8, 2016

FABULOUS CUSTOMER SERVICE. I MADE AN ERROR IN SIZE ON MY ORDER AND CUSTOMER SERVICE TOOK CARE OF CHANGING IT TO THE RIGHT SIZE PRIOR TO SHIPMENT. HOWEVER THE GRAY BOOTS THAT I CHOSE WERE NOT IN STOCK IN MY SIZE BUT THEY WERE IN STOCK IN BLACK. THERE WAS A SIGNIFICANT PRICE DIFFERENCE BUT CUSTOMER SERVICE WAIVED THE PRICE DIFFERENCE AND I WAS ABLE TO GET THE BLACK BOOTS FOR THE SAME PRICE AS THE GRAY ONES. WILL DEFINITELY ORDER FROM THE ORTHOTIC SHOP AGAIN!

Date of experience: December 7, 2016
Sue V.
2 reviews
0 helpful votes
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Shopping experience was great & love the shoes & the slippers. Both are so comfortable. I will definitely buy again.

Date of experience: December 7, 2016
Jani R.
1 review
0 helpful votes
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Very good and straight forward
December 8, 2016

Very good and straight forward

Date of experience: December 7, 2016
Curtis J.
1 review
0 helpful votes
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All good!
December 8, 2016

All good!

Date of experience: December 7, 2016
Ellen A.
1 review
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Good producrs
December 8, 2016

Good producrs

Date of experience: December 7, 2016