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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Cheryl T.
2 reviews
0 helpful votes
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Just received
December 15, 2016

Just received

Date of experience: December 14, 2016
Ter L.
1 review
0 helpful votes
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The cart was hard to find on each page
December 15, 2016

The cart was hard to find on each page. Took a lot of searching for it. I did not see a box to check for gifts. The return was a difficult process. Since it was a gift I had to explain the return procedure which was difficult. I had my dad return this order hopefully he returned it correctly. I ordered him a new pair. Hopefully they will fit. Thank you.

Date of experience: December 14, 2016
Antonella D.
1 review
0 helpful votes
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Easy to shop, received as expected
December 14, 2016

Easy to shop, received as expected.

Date of experience: December 14, 2016
Sabrina F.
1 review
0 helpful votes
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The website is easy to navigate and I received my order in a timely fashion. First time I've bought these type of shoes and they seem to help my feet as I've taught high impact aerobics for 35 years and they are sore sometimes.

Date of experience: December 14, 2016
Dale H.
3 reviews
0 helpful votes
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Took longer than I thought for delivery
December 14, 2016

Took longer than I thought for delivery. Socks are well made and comfortable.

Date of experience: December 14, 2016
Susan R.
2 reviews
0 helpful votes
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A very easy transaction and timely delivery!
December 14, 2016

A very easy transaction and timely delivery!

Date of experience: December 14, 2016
Anthony Z.
1 review
0 helpful votes
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Excellant Service
December 14, 2016

Excellant Service

Date of experience: December 14, 2016
Wendy S.
1 review
0 helpful votes
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I had a really hard time trying to find orthopedic sandals for my elderly mother as the podiatrist doesn't carry them any longer. Really hard to find them in Canada and most other US online sites don't ship to Canada...Thank you so much for your service.

Date of experience: December 14, 2016
Janelle B.
1 review
0 helpful votes
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Great to shop from
December 14, 2016

Great to shop from. Easy to navigate through.

Date of experience: December 14, 2016
Annette G.
1 review
0 helpful votes
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Repeat customer
December 14, 2016

Repeat customer. I order for my father in Indiana.

Date of experience: December 14, 2016
Steven S.
1 review
0 helpful votes
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I am very happy with the level of service
December 14, 2016

I am very happy with the level of service

Date of experience: December 14, 2016
Karen N.
2 reviews
0 helpful votes
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Everything went well in regards to ordering and delivery. It's a Christmas present. I will not know if the boots will fit and my husband like them until after Christmas.

Date of experience: December 14, 2016
Debra P.
5 reviews
0 helpful votes
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I love Vionic!
December 14, 2016

I love Vionic! Something good to do for your feet.

Date of experience: December 14, 2016
Kathleen M.
2 reviews
0 helpful votes
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Husband loves these shoes
December 14, 2016

Husband loves these shoes. He finds them comfortable & easier on his feet. He says they do sweat more. He does have neuropathy in his feet so it has been difficult for him to find shoes.

Date of experience: December 14, 2016
ava L.
2 reviews
0 helpful votes
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No problems, very quick
December 14, 2016

No problems, very quick

Date of experience: December 14, 2016
Sally M.
1 review
0 helpful votes
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Very user friendly ordering process, and thank you for the free shipping.

Date of experience: December 13, 2016
Rita P.
1 review
0 helpful votes
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Bought the shoes for my sister
December 14, 2016

Bought the shoes for my sister. She was very happy with them.

Date of experience: December 13, 2016
douglas y.
1 review
0 helpful votes
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Had to return and exchange 1 item
December 14, 2016

Had to return and exchange 1 item

Date of experience: December 13, 2016
Jenifer B.
1 review
0 helpful votes
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Nice mens slippers
December 14, 2016

Nice mens slippers

Date of experience: December 13, 2016
Donna M.
1 review
0 helpful votes
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The slippers were very nice but too big
December 14, 2016

The slippers were very nice but too big.

Date of experience: December 13, 2016