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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Marek B.
1 review
0 helpful votes
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Great shopping experience, good variety of shoes
January 1, 2017

Great shopping experience, good variety of shoes.

Date of experience: January 1, 2017
FRANK S.
1 review
0 helpful votes
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Shoes look good, I will try them on for a few day and advise

Date of experience: January 1, 2017
Deb N.
4 reviews
0 helpful votes
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Awesome service
January 1, 2017

Awesome service

Date of experience: January 1, 2017
Kenn R.
1 review
0 helpful votes
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Item was exactly as described and delivered on time. Thank you.

Date of experience: January 1, 2017
Joanne E.
1 review
0 helpful votes
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I found your customer service was extremely helpful. However I would have been willing to pay extra for expedited delivery.
Overall I have been very happy with Orthotics shop and have already recommended you to a friend who has a granddaughter with Problem feet.

Date of experience: January 1, 2017
Cindy K.
1 review
0 helpful votes
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Great experience with this vendor!
January 1, 2017

Great experience with this vendor!

Date of experience: January 1, 2017
Gina Y.
5 reviews
0 helpful votes
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Easy ordering and fast delivery especially for Christmas time!

Date of experience: December 31, 2016
Roz W.
1 review
0 helpful votes
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A little hard to maneuver site
January 1, 2017

A little hard to maneuver site. Shoes too narrow sent back for refund.

Date of experience: December 31, 2016
Lynn P.
2 reviews
0 helpful votes
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So far, very easy
January 1, 2017

So far, very easy. Slippers are very comfortable.

Date of experience: December 31, 2016
Laurie C.
3 reviews
0 helpful votes
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Good experience
December 31, 2016

Good experience. Needed to know how long standard shipping takes and it wasn't provided at checkout

Date of experience: December 31, 2016
Jackie P.
7 reviews
0 helpful votes
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Very easy to maneuver around the website for somebody who isn't techno savvy. Thank you!

Date of experience: December 31, 2016
CUONG V.
1 review
0 helpful votes
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Im verry happy with order
December 31, 2016

Im verry happy with order

Date of experience: December 31, 2016
Frederick C.
1 review
0 helpful votes
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We easily found the orthotic sandals my wife needs at a good price. The exchange of the 8 medium for the 7 wide went without a hiccup.

Date of experience: December 31, 2016
Eleanor C.
1 review
0 helpful votes
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Easy to find what I was looking for
December 31, 2016

Easy to find what I was looking for. First time buying shoes on line!

Date of experience: December 31, 2016
V F.
1 review
0 helpful votes
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Great...
December 31, 2016

Great...thanks!

Date of experience: December 31, 2016
Jane M.
1 review
0 helpful votes
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Quick & easy order site
December 31, 2016

Quick & easy order site.

Date of experience: December 31, 2016
Lin A.
1 review
0 helpful votes
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Always a quality experiences shopping on the OrthoticShop site.

Date of experience: December 30, 2016
Gwennyd H.
1 review
0 helpful votes
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I'm excited to have found narrow width shoes
December 30, 2016

I'm excited to have found narrow width shoes.

Date of experience: December 30, 2016
Carol A.
1 review
0 helpful votes
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No problem if item is available
December 29, 2016

No problem if item is available. Any thing that I have ordered has been as advertised. Good quality. Thanks

Shoes had to be returned do to incorrect size, placed new order for correct size and returned to Post Office the other shoes to be shipped back to your company as instructed on 12/23/2016.
TRACKING NO. *********************421
New order received 12/29/2016. Thanks again

Date of experience: December 29, 2016
john h.
1 review
0 helpful votes
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No
December 29, 2016

No

Date of experience: December 29, 2016