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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Trudy Z.
2 reviews
0 helpful votes
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Website could be a little more navigable, with more ways to narrow or otherwise specialize your search but I did find what I wanted and am quite happy with my fleece orthotic inserts!

Date of experience: January 5, 2017
Elaine I.
2 reviews
0 helpful votes
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When checking out, a box pops up telling me of a discount code. But when I put that code in, it says there is an error and I don't get the discount.

Date of experience: January 5, 2017
Deanna O.
2 reviews
0 helpful votes
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Love these shoe boots!
January 6, 2017

Love these shoe boots!

Date of experience: January 5, 2017
Linda P.
2 reviews
0 helpful votes
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Very simple and easy check out options
January 6, 2017

Very simple and easy check out options. I like the fact that there is check out available for PayPal and Amazon accounts.

Date of experience: January 5, 2017
Karen B.
1 review
0 helpful votes
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Very easy, especially link to Amazon checkout!
January 6, 2017

Very easy, especially link to Amazon checkout!
I do wish that the boots I ordered came in half sizes, though, because the size 8 I ordered is too small with the orthotic insert. I imagine the size 9 would be too big ( my shoe size is actually 7 and a half) so I think I'm out of luck and just need to send the boots back. I'm disappointed!

Date of experience: January 5, 2017
Teresa E.
1 review
0 helpful votes
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Very satisfied
January 6, 2017

Very satisfied.

Date of experience: January 5, 2017
Brenda F.
1 review
0 helpful votes
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I have worn this kind for 2 years and they seem to help my feet

Date of experience: January 5, 2017
Terri W.
2 reviews
0 helpful votes
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After recent bunion surgery I had a difficult time finding shoes to fit. Your shoes fit beautifully and are the most comfortable I have ever worn. Thank you for happy feet!

Date of experience: January 5, 2017
michelle m.
1 review
0 helpful votes
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Love my warm orthotic inserts for my boots
January 6, 2017

Love my warm orthotic inserts for my boots. Fast shipping.

Date of experience: January 5, 2017
AAC X.
1 review
0 helpful votes
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All good
January 5, 2017

All good - a bit over priced.

Date of experience: January 5, 2017
Peggy S.
2 reviews
0 helpful votes
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I did not get my 10% discount on the code
January 5, 2017

I did not get my 10% discount on the code

Date of experience: January 5, 2017
Ann P.
4 reviews
0 helpful votes
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I love the sandels
January 5, 2017

I love the sandels.

Date of experience: January 5, 2017
Ginnie M.
1 review
0 helpful votes
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I love the shoes
January 5, 2017

I love the shoes. The only I can wear for a long period of time. Sad they cost so much in my eyes considering they last around 6 months. Otherwise, they are fine Thank you.

Date of experience: January 5, 2017
JUDY H.
1 review
0 helpful votes
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I am very happy with my purchase
January 5, 2017

I am very happy with my purchase.

Date of experience: January 5, 2017
bette h.
1 review
0 helpful votes
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1st time ordering here
January 5, 2017

1st time ordering here. Easy shopping this is for my mom hope they fit love free exchange my mom loves the shoes

Date of experience: January 5, 2017
Michele S.
3 reviews
0 helpful votes
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My husband likes his; I like mine okay so far
January 5, 2017

My husband likes his; I like mine okay so far

Date of experience: January 5, 2017
Yolanda G.
1 review
0 helpful votes
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It has been fine so far
January 5, 2017

It has been fine so far

Date of experience: January 5, 2017
Kathleen W.
1 review
0 helpful votes
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Love that you have x wide women's shoes/boots
January 5, 2017

Love that you have x wide women's shoes/boots. Thanks!

Date of experience: January 5, 2017
Brian H.
1 review
0 helpful votes
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Olukai sizing is inconsistent, but that's not Orthotic Shop's fault!

Date of experience: January 5, 2017
Frances G.
1 review
0 helpful votes
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Extremely easy
January 5, 2017

Extremely easy. However the slippers, while very well made, did not fit my husband correctly. We would like to return them but I do not have a return label. Could you please help me with this issue. Thanks much Mrs. Grasso

Date of experience: January 5, 2017