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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Jim A.
1 review
0 helpful votes
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I paid you $36.00 for the item including freight.
I later paid Amazon $19.50 for the exact same item including freight.
Needless to say, you gave me a big screwing on the price.
I also tried to cancel the order and could not!

Date of experience: March 5, 2017
Nancy H.
1 review
0 helpful votes
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I had no trouble picking out the shoes I wanted. The site was fast moving and no problems checking out. The shoes did not fit, I have returned them. I love this site and all the shoes. The site is easy to navigate.

Date of experience: March 5, 2017
Anne B.
1 review
0 helpful votes
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These shoes are indestructible!
March 5, 2017

These shoes are indestructible! Great place to shop! Super customer service! Highly recommend!

Date of experience: March 5, 2017
Robert H.
5 reviews
0 helpful votes
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Ordering was hassle free, easy and convenient
March 5, 2017

Ordering was hassle free, easy and convenient.

Date of experience: March 5, 2017
Katherine H.
1 review
0 helpful votes
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The boots arrived promptly and fit as expected. I actually have a AAA narrow foot but can wear narrow sizes with thick socks and lacing very tight.

Date of experience: March 5, 2017
Clare G.
1 review
0 helpful votes
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Found what I wanted at a great price
March 5, 2017

Found what I wanted at a great price. Thx.

Date of experience: March 5, 2017
Bonnie B.
1 review
0 helpful votes
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I like the selection offered, but I do find the custom order orthotics kind of hard to understand which is best for me.

Date of experience: March 4, 2017
Eileen K.
1 review
0 helpful votes
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Thanks for the discount!
March 4, 2017

Thanks for the discount!

Date of experience: March 4, 2017
Vickie B.
1 review
0 helpful votes
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So far, I am very happy with the ease and speed I've experienced on this site. My doctor suggested motion control hiking shoes and I found orthoticshop.com. I love the shoes and the foot pain I was experiencing is gone when I wear my orthicshop shoes. Vickie

Date of experience: March 4, 2017
Patricia P.
4 reviews
0 helpful votes
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Love my flip flops, but did not like that I could not check on expected delivery date.

Date of experience: March 4, 2017
Paul M.
1 review
0 helpful votes
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Fast service, well pleased
March 4, 2017

Fast service, well pleased

Date of experience: March 3, 2017
Margie K.
1 review
0 helpful votes
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I received my order really fast
March 4, 2017

I received my order really fast. I ordered these slippers for my daughters birthday party tomorrow. They look really nice to me since she only wears these kind of shoes, she suffers from heel and foot pain.vionic shoes. Are the only shoes that she wears. I know she will be so happy I thought to order these slippers as a gift to her. Thank you so much for helping me with this order...and in time for her birthday.

Date of experience: March 3, 2017
Lorraine M.
1 review
0 helpful votes
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I have received my slippers and I really like them. I am waiting to get my credit card bill to find out the total price with the exchange rate on if. I find your shipping charges a bit steep so will reserve comment until I get my statement. That will determine wether I place any more orders.

Date of experience: March 3, 2017
Val H.
1 review
0 helpful votes
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I am in the process of exchanging the shoes for some that are smaller. I mis-measured. Sorry!
Val Holyoak

Date of experience: March 3, 2017
Mark B.
1 review
0 helpful votes
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Liked the site and had nice variety
March 4, 2017

Liked the site and had nice variety

Date of experience: March 3, 2017
garry O.
1 review
0 helpful votes
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Thanks for keeping me informed on my order
March 3, 2017

Thanks for keeping me informed on my order

Date of experience: March 3, 2017
JCW Y.
1 review
0 helpful votes
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It was very easy with a good selection
March 3, 2017

It was very easy with a good selection

Date of experience: March 3, 2017
LYNDA H.
1 review
0 helpful votes
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One item is totally satisfactory
March 3, 2017

One item is totally satisfactory. I need to return the other, but find no information as to how to return a product. I will contact the business to determine how to handle this.

Date of experience: March 3, 2017
Sandra F.
1 review
0 helpful votes
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Too bad they are so expensive, because once you add the shipping and US exchange rate, it's double what the price actually is. But I need these slippers/support so, I don't have much of a choice... I'm grateful your site offered them at a lower price though, it could have cost me much more going through someone else so, thanks for that! I will be buying from you again, Thank you.

Date of experience: March 3, 2017
michelle Q.
2 reviews
0 helpful votes
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Thanks
March 3, 2017

Thanks

Date of experience: March 3, 2017