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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Thelma G.
1 review
0 helpful votes
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I like them but I am sending them back
March 10, 2017

I like them but I am sending them back. They were to long so I need to get a different kind.

Date of experience: March 9, 2017
Sharon J.
1 review
0 helpful votes
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The shoes are great quality and although the same size, both shoes fit differently. I will order again in the future.

Date of experience: March 9, 2017
Dale P.
1 review
0 helpful votes
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I am only basing my feedback on the shopping and ordering process which was very good. Am looking forward to getting the shoes.
My shoes took a little longer than expected but there were no problems with the delivery. They are what I expected from the description online and fit well. I have a lot of trouble finding shoes to accommodate my bunions so am sure I will order from Orthotic Shop again in the future.

Date of experience: March 8, 2017
Andrew p.
1 review
0 helpful votes
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Unfortunately it didn't work with her stroke
March 9, 2017

Unfortunately it didn't work with her stroke

Date of experience: March 8, 2017
Nelson J.
1 review
0 helpful votes
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These slippers were my second Vionic purchase
March 8, 2017

These slippers were my second Vionic purchase. The slippers have the same firm arch which I need for the high arch in my foot. The sole is not flexible but I have been flexing them by hand to soften my gate a little. The fabric is nice and soft.

Date of experience: March 8, 2017
Frances Q.
4 reviews
0 helpful votes
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Quick and easy
March 8, 2017

Quick and easy. The shoes I ordered has helped my plantar fasicilitis a lot. I now have a pair of shoes that don't flip up because of the extra insole. I will order the sandals next.

Date of experience: March 8, 2017
Laurie C.
2 reviews
0 helpful votes
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Great shoes and service
March 8, 2017

Great shoes and service. Thank you!

Date of experience: March 8, 2017
Charlene F.
1 review
0 helpful votes
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Easy to work with
March 8, 2017

Easy to work with

Date of experience: March 8, 2017
Ann M.
1 review
0 helpful votes
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Ordering was easy and the return process was is easy as well. Quality products for difficult to fit feet.

Date of experience: March 8, 2017
Judy H.
1 review
0 helpful votes
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No problem easy!
March 8, 2017

No problem easy!

Date of experience: March 8, 2017
lesia l.
1 review
0 helpful votes
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Love the website!
March 8, 2017

Love the website! Easy to navigate. The only thing I would recommend is please send a copy of the reciept as well with the order. I live in Canada but have it delivered to my friends house in New York. When coming back through customs I don't want the hassle of not having a reciept when declaring what I have bought.

Date of experience: March 8, 2017
Carol B.
1 review
0 helpful votes
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Good quality footwear, chiropodist recommended

Date of experience: March 7, 2017
Neil H.
3 reviews
0 helpful votes
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Everything was as perfect as I could ask for
March 8, 2017

Everything was as perfect as I could ask for. Good selection, easy website to navigate - selection of available sizes and widths made the search much easier. Products arrived promptly and in perfect condition. Unfortunately, one shoe ran very small on length and width, so I ordered a replacement. Next we'll see how the return process goes. Based on everything so far, I'm expecting no issues a all. Will report back afterwards if I receive another questionnaire.

Date of experience: March 7, 2017
Laura T.
1 review
0 helpful votes
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Good website!
March 7, 2017

Good website! Great selection, descriptions, and reviews!

Date of experience: March 7, 2017
Eugene F.
4 reviews
0 helpful votes
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Ok, little too expensive, didn't have everything I ordered.

Date of experience: March 7, 2017
armybrat L.
1 review
0 helpful votes
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I've ordered from this company before and love the flip flops. They're comfortable and help my feet. That is why I came back for my second pair. Great quality shoe!

Date of experience: March 7, 2017
Linda M.
1 review
0 helpful votes
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Missing lots of sizes
March 7, 2017

Missing lots of sizes. Son wears 14. Needs arch support for pronated ankles and flat feet. I need 10 women's, and arch support. Shoes are a little pricy. Would like some discounts.

Date of experience: March 7, 2017
joy a.
1 review
0 helpful votes
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Best shoe for me
March 7, 2017

Best shoe for me

Date of experience: March 7, 2017
James R.
7 reviews
0 helpful votes
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Great website; easy to navigate and order processing is a snap.

Date of experience: March 7, 2017
Jennifer E.
4 reviews
0 helpful votes
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This is the first time I have used this site and I like it!

Date of experience: March 7, 2017