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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Danielle P.
4 reviews
0 helpful votes
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Lot of choice, color and style
April 4, 2017

Lot of choice, color and style. Love the different style for sandals with orthotics already in. They are really comfortable and it makes a big positive difference.

Date of experience: April 4, 2017
Mathew B.
1 review
0 helpful votes
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Shoes fit, seem to well made
April 4, 2017

Shoes fit, seem to well made. Received order in about a week.

Date of experience: April 4, 2017
Laurie M.
1 review
0 helpful votes
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I ordered based on suggestions and the flip flops are loose but I'm going to keep them.

Date of experience: April 4, 2017
Travelin G.
1 review
0 helpful votes
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It has been easy to find the shoes I am looking for. When I tried the shoes on upon receipt, they felt very nice. They were nice and roomy in the toe box and have plenty of room to add orthotics, if necessary. They felt comfortable walking in them, but for trips, I may add an additional cushion. They had a squeak when I first tried them out, but it disappeared when I wore them out for the first time. I am very happy with my purchase and highly recommend these shoes.

Date of experience: April 4, 2017
BarbBackoff W.
1 review
0 helpful votes
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Called and rep was nice too!
April 4, 2017

Called and rep was nice too!

Date of experience: April 3, 2017
barbara w.
1 review
0 helpful votes
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I have never had so much trouble ordering a pair of shoes. I tried to call 5 times and every time she hung up on me instead of transferring me. I did finally get them ordered on line without any help? This is my first order with you.

Date of experience: April 3, 2017
Beverly A.
1 review
0 helpful votes
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I like the great sales!
April 3, 2017

I like the great sales!

Date of experience: April 3, 2017
Robert B.
1 review
0 helpful votes
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The shoes run small and they didn't fit
April 3, 2017

The shoes run small and they didn't fit. We have returned them with your permission. Thank you.

Date of experience: April 3, 2017
Donald C.
1 review
0 helpful votes
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I didn't even open the box, Iam a diabetic and wear special diabetic shoes only. My grand son thought he was doing me a favor when ordering. I apologize for the inconvenience caused to you. So all I wish to do is return this item. I wear a 3to 4 wide shoe so I couldn't get me foot in them anyway

Date of experience: April 3, 2017
Nancy C.
1 review
0 helpful votes
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Great sandals, I'm wearing them now and plan to order another pair!

Date of experience: April 3, 2017
Paula B.
1 review
0 helpful votes
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Very fast and easy to navigate site
April 3, 2017

Very fast and easy to navigate site. Competitive pricing. Ships fast.

Date of experience: April 3, 2017
Cindy H.
1 review
0 helpful votes
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Great
April 3, 2017

Great

Date of experience: April 3, 2017
Casey M.
1 review
0 helpful votes
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Good job
April 3, 2017

Good job

Date of experience: April 3, 2017
Karen I.
2 reviews
0 helpful votes
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I had to put in my info 3 different times
April 3, 2017

I had to put in my info 3 different times. It kept disappearing. I'm pretty sure it is not my computer.

Date of experience: April 3, 2017
Shirley T.
4 reviews
0 helpful votes
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Great pair of shoes
April 3, 2017

Great pair of shoes. Very comfortable.

Date of experience: April 2, 2017
Donna M.
1 review
0 helpful votes
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I was very pleased with the quick delivery and the product.

Date of experience: April 2, 2017
Alanna Z.
1 review
0 helpful votes
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Not sure why so many sizes are out of stock?
April 3, 2017

Not sure why so many sizes are out of stock? Not sure why coupon code NEWS-10 did not work

Date of experience: April 2, 2017
David R.
8 reviews
0 helpful votes
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Podiatrist recommended to me
April 3, 2017

Podiatrist recommended to me.

Date of experience: April 2, 2017
Jessica B.
11 reviews
0 helpful votes
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Easy to order fast shipping great product and price. Got a boot foot my husband's broken foot ordered late Friday night was here Monday.

Date of experience: April 2, 2017
Helga J.
1 review
0 helpful votes
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Very comfortable shoes
April 2, 2017

Very comfortable shoes. Thank you!

Date of experience: April 2, 2017