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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Lois S.
1 review
0 helpful votes
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They are great sandals!
April 17, 2017

They are great sandals!

Date of experience: April 16, 2017
karen U.
2 reviews
0 helpful votes
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1st time to order so not sure yet
April 17, 2017

1st time to order so not sure yet. One item was returned and I have not been notified of a credit yet, easy returns

Date of experience: April 16, 2017
Farzad X.
1 review
0 helpful votes
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Best orthotics ever
April 17, 2017

Best orthotics ever. Have been using them for years...

Date of experience: April 16, 2017
Freda T.
1 review
0 helpful votes
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My favorite shoe place!
April 17, 2017

My favorite shoe place! I was disappointed that the shoes I wanted were sold out in my size. I'd love to see the white Vionic Elation back in stock in a 9.5.

Date of experience: April 16, 2017
Elaine K.
1 review
0 helpful votes
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I've ordered at least 6 times and have had no trouble whatsoever with product, ordering or shipping. Great experience.

Date of experience: April 16, 2017
Carolyn M.
1 review
0 helpful votes
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Love the free shipping and ease of check out
April 16, 2017

Love the free shipping and ease of check out.

Date of experience: April 16, 2017
John E.
1 review
0 helpful votes
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Let's see what we get...
April 16, 2017

Let's see what we get...Shoes were just what I needed...recommended by a friend with a walking problem also...Perfect!

Date of experience: April 16, 2017
alice W.
1 review
0 helpful votes
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Love my Orthaheel sandals
April 16, 2017

Love my Orthaheel sandals - I'm on my 4th pair!

Date of experience: April 16, 2017
Rebecca B.
1 review
0 helpful votes
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Live the ease of navigating the site
April 16, 2017

Live the ease of navigating the site

Date of experience: April 16, 2017
Christopher N.
4 reviews
0 helpful votes
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Will definitely purchase from orthodontic shop again

Date of experience: April 16, 2017
Janet C.
1 review
0 helpful votes
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Just doesn't fit right.the European sizing,8 to short 9 to wide and LARGE'

Date of experience: April 16, 2017
shirley h.
1 review
0 helpful votes
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Ok, hope shoes help heel pain
April 16, 2017

Ok, hope shoes help heel pain

After wearing for a few weeks, my heel pain has improved.

Date of experience: April 16, 2017
Gloria F.
1 review
0 helpful votes
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I like the product
April 16, 2017

I like the product. I will definitely order from orthotic shop again

Date of experience: April 16, 2017
Joan N.
3 reviews
0 helpful votes
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The order was broken up into 3 separate shipments... 2 of the 3 arrived as expected but one tracking said it had been delivered oon the day expected but didn't show up for three days after it said it had been delivered.
All shoes fit as expected and are very comfortable.

Date of experience: April 16, 2017
Katrina B.
1 review
0 helpful votes
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These shoes are the best and most comfortable I've purchased for my foot problems. I'm very satisfied with the process and product.

Date of experience: April 16, 2017
Samuel C.
4 reviews
0 helpful votes
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The shoes I ordered needed to be returned
April 16, 2017

The shoes I ordered needed to be returned. The return process is not simple. Also, I returned the shoes last week and have not yet been notified that you have received them.

Date of experience: April 15, 2017
Virginia O.
1 review
0 helpful votes
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I'm sorry that I had to return the shoes because they were too wide

Date of experience: April 15, 2017
FW J.
1 review
0 helpful votes
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Easy to shop on the website!
April 15, 2017

Easy to shop on the website! The product arrived when promised!

Date of experience: April 15, 2017
Gina S.
1 review
0 helpful votes
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Love my shoes and love the service!
April 15, 2017

Love my shoes and love the service! Thank you

Date of experience: April 15, 2017
Steve S.
1 review
0 helpful votes
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Quality products, fast shipping and competitive prices. Plus, the return/exchange process is easy to understand and includes free return shipping. What's not to like?

Date of experience: April 15, 2017