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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Linda B.
1 review
0 helpful votes
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I found the shoes I needed to be at the lowest price from OrthoticShop than any other site I shopped. I was figuring on paying over $300 And it turned out to be about $90 less! Thank you OrthoticShop!

Date of experience: April 29, 2017
patti g.
1 review
0 helpful votes
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Everything went well
April 29, 2017

Everything went well. Great product. Very comfortable and the gel insoles provide good support.

Date of experience: April 29, 2017
Janice T.
1 review
0 helpful votes
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The website was difficult to navigate to find how to exchange the shoes for a different size. I called customer service and was sent an email containing a return label. It was a part format that I couldn't print and neither could FedEx. They require a bar code as opposed to a IRD code. Since it is the weekend I couldn't call customer service to request a new label.

Date of experience: April 29, 2017
Steve B.
1 review
0 helpful votes
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Overall totally satisfied
April 29, 2017

Overall totally satisfied.

Date of experience: April 29, 2017
Cynthia L.
6 reviews
0 helpful votes
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Easy navigation, quality products
April 29, 2017

Easy navigation, quality products. The shoes fit great, and I like that they come with sets of inserts so you can use the ones that work best for you.

Date of experience: April 29, 2017
lisa T.
3 reviews
0 helpful votes
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Great for what I need
April 29, 2017

Great for what I need

Date of experience: April 29, 2017
Laurie H.
4 reviews
0 helpful votes
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I am a Vionic customer for life!
April 29, 2017

I am a Vionic customer for life! Finally, pain free walking! I just received another coupon. I can't resist a good deal and a new pair of stylish and comfortable shoes that support my very high arch!

Date of experience: April 29, 2017
Maryanne H.
1 review
0 helpful votes
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The size didn't fit me
April 29, 2017

The size didn't fit me. Unfortunately, they only make this shoe in men's size and I thought a men's 8 would fit, but it was too big. I had tried a men's 7 in my doctor's office, but that was a small fit. I am a women's size 9w.

Had to return. Great service. Thanks.

Date of experience: April 29, 2017
Karen L.
4 reviews
0 helpful votes
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Enjoy doing business with Orthotic shop
April 29, 2017

Enjoy doing business with Orthotic shop. Speedy delivery and wonderful coupons.

Date of experience: April 29, 2017
John H.
4 reviews
0 helpful votes
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The selection and quality of orthotic footware is impressive. (It is worth waiting for sale prices!)

Date of experience: April 29, 2017
Julia S.
1 review
0 helpful votes
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There are very few places that you can find the Vionic shoes with the support that I need for my foot/ankle condition. These particular ones have a very good arch support and I am very happy with them.
Thank you

Date of experience: April 28, 2017
Ruth C.
1 review
0 helpful votes
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Great customer service
April 29, 2017

Great customer service. Very professional. Always looking out for the customer's best interest.

Date of experience: April 28, 2017
Montha C.
1 review
0 helpful votes
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Great product!
April 29, 2017

Great product!

Date of experience: April 28, 2017
darleen w.
1 review
0 helpful votes
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Love my shoes
April 29, 2017

Love my shoes. My feet and knees stopped hurting almost immediately. Swelling less and pain stopped. Great product.

Date of experience: April 28, 2017
Syd N.
1 review
0 helpful votes
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Loved being able to use amazon pay
April 29, 2017

Loved being able to use amazon pay

Date of experience: April 28, 2017
Alice S.
1 review
0 helpful votes
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Found what I wanted, but they didn't fit
April 28, 2017

Found what I wanted, but they didn't fit. To box was too small.

Date of experience: April 28, 2017
Reta B.
1 review
0 helpful votes
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Completely satisfied
April 28, 2017

Completely satisfied.

Date of experience: April 28, 2017
Kara G.
1 review
0 helpful votes
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Love the sandals I bought
April 28, 2017

Love the sandals I bought. I will be buying another pair soon.

Date of experience: April 28, 2017
Valerie F.
3 reviews
0 helpful votes
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I like how easy it is to view the shoes that I want.

Date of experience: April 28, 2017
Dr A.
1 review
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I went looking for a product and you had it right away - didn't need to search for it all over your site.

Date of experience: April 28, 2017