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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Leslie L.
2 reviews
0 helpful votes
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I really like the sandals
May 5, 2017

I really like the sandals

Date of experience: May 5, 2017
Connie H.
1 review
0 helpful votes
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Delivered on time
May 5, 2017

Delivered on time

Date of experience: May 4, 2017
Joyce T.
1 review
0 helpful votes
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Delivery took a little longer than I expected. I received this item on 5/3/17

Date of experience: May 4, 2017
Lisa S.
1 review
0 helpful votes
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This brand was recommended by a friend
May 4, 2017

This brand was recommended by a friend. I hope they fit as good as they look.

I received my order, but was disappointed that they were too big. However, exchanging them was an easy process and I am currently waiting on the new pair.

Date of experience: May 4, 2017
Murray L.
3 reviews
0 helpful votes
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Great service and timely arrival
May 4, 2017

Great service and timely arrival.
Thanks

Date of experience: May 4, 2017
Dyan W.
1 review
0 helpful votes
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Because I have a high instep I cannot use this style so will have to return

Date of experience: May 4, 2017
Sharon S.
1 review
0 helpful votes
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It was Short and painless I appreciate the patience your company gave me, as I returned 4 pair of shoes that I could not wear. I decently will recommend Ortho Shop to my friends

Date of experience: May 4, 2017
Grant X.
3 reviews
0 helpful votes
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Sole products are excellent
May 4, 2017

Sole products are excellent. Delivery is fast.

Date of experience: May 4, 2017
Alyson W.
1 review
0 helpful votes
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My experience with orthoticshop.com was extremely positive. I found the shoes I wanted at a reasonable price. Ordering process was smooth and I received the shoes quickly. I've worn them several times and they're great!

Date of experience: May 4, 2017
Barbara C.
1 review
0 helpful votes
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I like Spenco products
May 4, 2017

I like Spenco products

Date of experience: May 4, 2017
Elvenor G.
1 review
0 helpful votes
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All easy to use and products have been very good.

Date of experience: May 3, 2017
DINAH Q.
1 review
0 helpful votes
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Happy with order, happy with shoes, my experience with Danielle in customer service could have been a lot better.

Date of experience: May 3, 2017
Renee V.
2 reviews
0 helpful votes
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Your site has everything I am looking for
May 4, 2017

Your site has everything I am looking for. It is user friendly, has styles that I like, and is informative.

Date of experience: May 3, 2017
Ken D.
8 reviews
0 helpful votes
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My second pair
May 3, 2017

My second pair

Date of experience: May 3, 2017
Alice H.
3 reviews
0 helpful votes
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They are awesome!
May 3, 2017

They are awesome!

Date of experience: May 3, 2017
Bonita A.
1 review
0 helpful votes
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Unfortunately, I'm needing to return the shoes, as the size does not fit like original pair. Too big in the heel, and felt like they were a size wide!

Date of experience: May 3, 2017
christine s.
1 review
0 helpful votes
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I'd come back
May 3, 2017

I'd come back.

Date of experience: May 3, 2017
Yolanda P.
1 review
0 helpful votes
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Shoes fit very well
May 3, 2017

Shoes fit very well

Date of experience: May 3, 2017
mmurphy C.
1 review
0 helpful votes
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The item I ordered was too small so I had to return it. It was suggested that I reorder the item and they would refund my original purchase in order to expedite the exchange. I informed them that I had a coupon on the original order and was assured that I would be sent an email with another coupon before I placed the order. I am still waiting for that coupon. Very disappointed with the service.

Date of experience: May 3, 2017
Pam D.
1 review
0 helpful votes
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Order received in timely manner
May 3, 2017

Order received in timely manner.

Date of experience: May 2, 2017