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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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lleika Z.
1 review
0 helpful votes
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Second time I am ordering this shoe, though the first time from your site. I love this shoe. It is great for working around the house, and especially in the yard. Very solid and safe.

Date of experience: May 8, 2017
Jane G.
1 review
0 helpful votes
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A few times I have seen shoes I really wanted but they weren't available in my shoe size. The shoes I have purchased have been excellent quality and very comfortable.

Date of experience: May 8, 2017
Judy R.
1 review
0 helpful votes
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Do not like robot verification
May 8, 2017

Do not like robot verification
Had to return shoes because they rubbed blisters on both feet

Date of experience: May 8, 2017
Amy S.
4 reviews
0 helpful votes
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Very easy website to work with
May 8, 2017

Very easy website to work with. I was not happy with the Crocs and am trying to figure out how to return them.

Date of experience: May 8, 2017
Margaret h.
1 review
0 helpful votes
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Looking for comfort as well as looks and these shoes filled those requirements

Date of experience: May 8, 2017
Anne S.
2 reviews
0 helpful votes
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The sneakers looked exactly like the picture, fit perfectly, and the quality was excellent. They feel great!

Date of experience: May 8, 2017
Lynn S.
1 review
0 helpful votes
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Your website is easy to look at and order from. I am excited to try my new shoes!

Date of experience: May 8, 2017
Carmen M.
1 review
0 helpful votes
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Very convenient and efficient
May 8, 2017

Very convenient and efficient. Thank you.

Date of experience: May 8, 2017
Patricia P.
1 review
0 helpful votes
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You second guess what I wanted and switch pages till I want to scream.Normally this site is easy to view and decide. Not Today!.

Date of experience: May 7, 2017
Donna N.
1 review
0 helpful votes
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Pleased with order
May 8, 2017

Pleased with order. Quick delivery.

Date of experience: May 7, 2017
Tamara B.
2 reviews
0 helpful votes
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The experience overall was excellent
May 8, 2017

The experience overall was excellent.

Date of experience: May 7, 2017
Mary K.
4 reviews
0 helpful votes
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I was very pleased with the quality of the product. My granddaughter has just started wearing them and hopefully her feet wont hurt anymore.

Date of experience: May 7, 2017
Edna R.
1 review
0 helpful votes
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Love, love, love the coupon keeps me coming back!

Date of experience: May 7, 2017
Roderick G.
1 review
0 helpful votes
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Dealing with orthotic shop is recommended by me, why the price was more reasonable and deliverance time outstanding!

Date of experience: May 7, 2017
Kathy H.
3 reviews
0 helpful votes
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Easy to view selections, good details and reviews on site, extra surprise getting a 10% coupon when checking out

Date of experience: May 7, 2017
Daisy O.
1 review
0 helpful votes
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I can only wear certain supportive shoes and you don't have but 1 or 2.
Drew company has what I need but NO sizes that I need. But they call them selves a big shoe company.

These shoes does Not fit my feet,,,what is the procedure to return them?
I need to return these, if I don't find some I can use with you, I have to have my money returned.
I'm sorry, I have never had to order shoes online before.
Daisy O'Kelley

Date of experience: May 7, 2017
Laurie J.
1 review
0 helpful votes
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This website is easy to get around on
May 7, 2017

This website is easy to get around on. Thanks to the IT people!

Date of experience: May 7, 2017
Marti S.
2 reviews
0 helpful votes
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Because you are dealing with 3 or 4 different sizing systems, the hardest part about purchasing Sole products is determining your correct size. Some size charts only exacerbate the problem. The more you can simplify the sizing process, they happier your new customers will be!

Date of experience: May 7, 2017
jessica F.
1 review
0 helpful votes
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Glade to find size 5 womons shoes
May 7, 2017

Glade to find size 5 womons shoes

Date of experience: May 7, 2017
Laura W.
1 review
0 helpful votes
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I liked that these, my regular shoes, were less expensive than other sites. Thanks.

Date of experience: May 7, 2017