Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

James F.
3 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Help my heel pain
May 12, 2017

Help my heel pain

Date of experience: May 12, 2017
Dana B.
1 review
0 helpful votes
Follow Dana B.
Unfollow Dana B.
Share Review
Report Review

I hope I found a sandle I can wear, and I will be a forever customer. As long as I have coupons, I will order where they are the cheapest!
They were very small and I had to return them

Date of experience: May 12, 2017
Eunice S.
1 review
0 helpful votes
Follow Eunice S.
Unfollow Eunice S.
Share Review
Report Review

I am very pleased with the appearance and fit ofbmy vionic flip flops.

Date of experience: May 12, 2017
Jen K.
6 reviews
0 helpful votes
Follow Jen K.
Unfollow Jen K.
Share Review
Report Review

...
May 12, 2017

Date of experience: May 12, 2017
Stephanie K.
1 review
0 helpful votes
Follow Stephanie K.
Unfollow Stephanie K.
Share Review
Report Review

I'll have to exchange the shoes
May 12, 2017

I'll have to exchange the shoes - size 7 is a whole size too big

Date of experience: May 12, 2017
Patricia D.
4 reviews
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

I'm a first time customer & found the ordering process easy to follow, using the prompts as indicated. This greatly influenced giving you 5 stars! The care shown me was great. I will reorder again when I need further items. Service was great, ordering easy and overall a 5 star experience

Date of experience: May 11, 2017
Brenda X.
5 reviews
0 helpful votes
Follow Brenda X.
Unfollow Brenda X.
Share Review
Report Review

Very good company and great customer service

Date of experience: May 11, 2017
Larry C.
5 reviews
0 helpful votes
Follow Larry C.
Unfollow Larry C.
Share Review
Report Review

Great products at a great price and shipping free is always a plus!

Date of experience: May 11, 2017
Helen Q.
1 review
0 helpful votes
Follow Helen Q.
Unfollow Helen Q.
Share Review
Report Review

I'm planning on returning the shoes and reorder another color.

Date of experience: May 11, 2017
Barbara L.
1 review
0 helpful votes
Follow Barbara L.
Unfollow Barbara L.
Share Review
Report Review

Recommended by physician caring for me and am very pleased so far

Date of experience: May 11, 2017
Joyce B.
1 review
0 helpful votes
Follow Joyce B.
Unfollow Joyce B.
Share Review
Report Review

I spent 20 minutes waiting on phone and finally gave up. Spent another 1/2 hour online to submit order. Waited and submitted again and spent another 1/2 hour waiting. Used 1/2 of my data waiting. 3rd time Finally!

Date of experience: May 11, 2017
Linda B.
3 reviews
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

These are the MOST comfortable heels
May 11, 2017

These are the MOST comfortable heels. Please tell me you also have them in some brighter colours like red, bright blue, green?
I would like a pair for each outfit I have.

Date of experience: May 11, 2017
Liisa M.
1 review
0 helpful votes
Follow Liisa M.
Unfollow Liisa M.
Share Review
Report Review

Fast delivery
May 11, 2017

Fast delivery

Date of experience: May 11, 2017
bonnie l.
1 review
0 helpful votes
Follow bonnie l.
Unfollow bonnie l.
Share Review
Report Review

Very good, but am returning sandles as they are not a good fit

Date of experience: May 11, 2017
BettyLou M.
1 review
0 helpful votes
Follow BettyLou M.
Unfollow BettyLou M.
Share Review
Report Review

I didn't get a coupon or a discount
May 11, 2017

I didn't get a coupon or a discount

Date of experience: May 11, 2017
Sharron C.
1 review
0 helpful votes
Follow Sharron C.
Unfollow Sharron C.
Share Review
Report Review

The delivery was right on time, the product as described. However, the shoe was too big and I tried to reach Customer Service regarding exchanging for another size. There was no Return Information or Mailing label inside the box, so I wrote a note explaining the above, requested a different size and will now wait and hope for the best.

Date of experience: May 11, 2017
Sandra D.
4 reviews
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Share Review
Report Review

They appear to be just what I wanted; however, due to foot problems I have not been able to "try them out" yet!

Date of experience: May 11, 2017
Whitney H.
5 reviews
0 helpful votes
Follow Whitney H.
Unfollow Whitney H.
Share Review
Report Review

They fit perfectly to my shoe size and they feel comfortable under my arches. They are however, a bit wide for my foot. Perhaps I should've purchased a narrow?

Date of experience: May 11, 2017
Chika A.
1 review
0 helpful votes
Follow Chika A.
Unfollow Chika A.
Share Review
Report Review

Great experience however I plan to return the product for a different design and size.

Date of experience: May 11, 2017
James M.
11 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

I had to return due to size issue
May 11, 2017

I had to return due to size issue

Date of experience: May 11, 2017