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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Angela S.
1 review
0 helpful votes
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Easy shopping, great price, fast delivery!
May 16, 2017

Easy shopping, great price, fast delivery! Very pleased

Date of experience: May 15, 2017
Susan H.
1 review
0 helpful votes
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I found something that will hopefully accommodate my orthrotics that is cute and stylish.

Date of experience: May 15, 2017
Maryll J.
1 review
0 helpful votes
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This is my first time using your site
May 15, 2017

This is my first time using your site. I am excited to see the orthotics you offer and hope to order some in the near future.

The shoes were received but were too wide so I am returning them.

Date of experience: May 15, 2017
Botimbea K.
1 review
0 helpful votes
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Ordering was easy and good value
May 15, 2017

Ordering was easy and good value.

Date of experience: May 15, 2017
Missy J.
1 review
0 helpful votes
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Didn't get my 10 percent off my first order like I should have gotten from my welcome email. That's disappointing!

Date of experience: May 15, 2017
Robert M.
1 review
0 helpful votes
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This is my 4th or 5th order with Orthotic Shop.com. Excellent service every time and the product is always exactly what I wanted. I placed my most recent order on a Thursday. The item I purchased - bedroom slippers - were delivered on Sunday by the Post Office. I will continue to buy all orthotic shoes and slippers from Orthotic Shop.Com - they are A+ in price, quality of product, service and delivery time. Plus I love the free purchase protection they provide with every order.

Date of experience: May 15, 2017
Jan T.
1 review
0 helpful votes
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You offered me a new customer 10% off first order, but everything I put in the cart didn't "qualify" -- yet no where did you state what did or did not qualify. Frustrating and disappointing.

Date of experience: May 15, 2017
Patty K.
1 review
0 helpful votes
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Easy and smooth
May 15, 2017

Easy and smooth.

Date of experience: May 15, 2017
Abigail U.
6 reviews
0 helpful votes
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I purchased slides in town but couldn't find them again, thank you for having them online

Date of experience: May 15, 2017
Cynthia V.
1 review
0 helpful votes
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Fit is great and comfortable to feet
May 15, 2017

Fit is great and comfortable to feet

Date of experience: May 15, 2017
Barbara P.
1 review
0 helpful votes
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Lots of choices, easy to navigate
May 15, 2017

Lots of choices, easy to navigate.
My only reservation is the shipping charges to Canada, quite costly.

Date of experience: May 15, 2017
Lisa H.
2 reviews
0 helpful votes
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I bought sandals that were too small
May 15, 2017

I bought sandals that were too small. The site won't advance to the screen to print return label. I wanted to exchange them and rather than wait, I ordered a new pair,but the promo code didn't transfer over so I missed out on a $11.24 savings. I gave 5 stars because I have far less pain in my feet with I wear OrthoticShop sandals.

Date of experience: May 15, 2017
Gary K.
1 review
0 helpful votes
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Pleasant as always
May 15, 2017

Pleasant as always.

Date of experience: May 15, 2017
JENNY U.
2 reviews
0 helpful votes
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Brilliant product exctly as ordered Thank You Delivery a little slow.

Date of experience: May 14, 2017
Yi H.
1 review
0 helpful votes
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Good Service
May 15, 2017

Good Service. Good Product.

Date of experience: May 14, 2017
Renetta W.
1 review
0 helpful votes
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You have to get used to the product, but given time it really helps.

Date of experience: May 14, 2017
Kitty l.
1 review
0 helpful votes
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It fair price and easy to do the shopping
May 15, 2017

It fair price and easy to do the shopping

Date of experience: May 14, 2017
Stephanie M.
8 reviews
0 helpful votes
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Great website and customer service!
May 14, 2017

Great website and customer service!

Date of experience: May 14, 2017
Carol P.
2 reviews
0 helpful votes
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Love the shoes and the service
May 14, 2017

Love the shoes and the service.

Date of experience: May 14, 2017
Margaret M.
1 review
0 helpful votes
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So far it was easy to navigate through
May 14, 2017

So far it was easy to navigate through

Date of experience: May 14, 2017