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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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LISA M.
1 review
0 helpful votes
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I'll be sending some back
June 21, 2017

I'll be sending some back. Too expensive for a pair of flip-flops!

Date of experience: June 21, 2017
Annie N.
4 reviews
0 helpful votes
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I am hoping this pair of sandels are as satisfactory as my other vionic shoes/sandels

Date of experience: June 21, 2017
Brenda B.
1 review
0 helpful votes
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I had my order ready with a coupon code but when I went back I could not find it. Maybe it expired. I was perhaps last week and 2 letters and digits

Date of experience: June 20, 2017
Jhoward H.
1 review
0 helpful votes
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The shoes run small it would be nice if the company offered half sizes as I even bought them a bit bigger (10.5 and I bought 11)

Date of experience: June 20, 2017
Brenda T.
1 review
0 helpful votes
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Order process was fast and easy, as was delivery of order.

Date of experience: June 20, 2017
Marjorie S.
1 review
0 helpful votes
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Great product at a great price
June 21, 2017

Great product at a great price.

Date of experience: June 20, 2017
Susan J.
2 reviews
0 helpful votes
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I ordered two pair of shoes
June 20, 2017

I ordered two pair of shoes. One pair was good, but I had to return the other pair because they were too big. The return process was easy, but I have not received confirmation that they were received.

Date of experience: June 20, 2017
Janet R.
1 review
0 helpful votes
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I've been looking for a comfortable white and blue shoe for quite a while and was so happy when I found these. I had tried to order the same shoe that I've had in the past from another company; however, the shoe I received did not fit the same as the original one. I wondered if the company was using a different source to make them. I am delighted with my new orthotic shoes and the service was exceptional.

Date of experience: June 20, 2017
Lyniece N.
1 review
0 helpful votes
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Love all of the choices and detailed information about all the products

Date of experience: June 20, 2017
Frank O.
1 review
0 helpful votes
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Next time I would like UPS to deliver to my home instead of the post office. I don't mind paying for service and it added several days to ship time because local post office is very small and has very limited hours

Date of experience: June 20, 2017
Pamela z.
1 review
0 helpful votes
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Just what I wanted and cheaper than x
June 20, 2017

Just what I wanted and cheaper than x
Dillard will be shopping on line again

Date of experience: June 20, 2017
Karen S.
1 review
0 helpful votes
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Website is a little clunky but the type of product is exactly what I need -- shoes for my horribly flat feet that I can actually wear in a corporate office and around the city.

Date of experience: June 20, 2017
Doreen L.
1 review
0 helpful votes
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Great orthotic shoes for tired, sore feet in many styles and colors.

Date of experience: June 20, 2017
JM T.
2 reviews
0 helpful votes
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I thought the time it took for the product to arrive from the time of purchase was a bit lengthy.

Date of experience: June 20, 2017
Jorge A.
1 review
0 helpful votes
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Great way to shop
June 20, 2017

Great way to shop
Unfortunately I returned the sandals for exchange I need size 12

Date of experience: June 20, 2017
Lonnie E.
2 reviews
0 helpful votes
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Received order quickly
June 20, 2017

Received order quickly. Returned shoes for an exchange of a new size as the shoes were too short. Thanks for your help.

Date of experience: June 20, 2017
Kareen V.
1 review
0 helpful votes
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Great website, great selection, free shipping!

Date of experience: June 20, 2017
Ericka W.
1 review
0 helpful votes
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Love this website!
June 20, 2017

Love this website! This is my second order and I am looking forward to my shoes!

Date of experience: June 20, 2017
Kristen R.
1 review
0 helpful votes
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I've never shopped for orthopedic shoes before...thank you for having a broad selection.

Date of experience: June 20, 2017
linda k.
1 review
0 helpful votes
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Easy to navigate this site,clearly marked
June 20, 2017

Easy to navigate this site,clearly marked.

Date of experience: June 19, 2017