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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Jill W.
2 reviews
0 helpful votes
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Orthoticshop.com had the best price online for this line of shoes (as much as $20 less). The 2-day delivery without any extra fees, sealed the deal. Love the Vionic sandals. Comfortable arch supports and cute style are perfect for dressing up or staying casual.

Date of experience: July 25, 2017
Liz M.
1 review
0 helpful votes
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The layout of the site online is easy to navigate and the products are easy to find --- information provided is useful, efficient and thorough. I received the shoes very quickly (more quickly than I expected), and I paid less for the shoes than I paid for the identical shoes three years ago from another source, so I am very pleased and satisfied with my shopping experience. I'll shop here again!

Date of experience: July 25, 2017
Valerie C.
1 review
0 helpful votes
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My husband loves the sandals I bought for him! Ordering was easy and I received them in two days via Amazon Prime.

Date of experience: July 25, 2017
Amanda G.
6 reviews
0 helpful votes
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Very pleased with order
July 25, 2017

Very pleased with order. Comfortable and great pricing!

Date of experience: July 25, 2017
Mary R.
1 review
0 helpful votes
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You are out of stock of the light blue shoe which is what I wanted in the first place in a size 7M.

Date of experience: July 25, 2017
Jenny Q.
2 reviews
0 helpful votes
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Easy to find what I wanted and love the free shipping and exchanges.

Date of experience: July 25, 2017
D T.
1 review
0 helpful votes
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I have an ankle with no ligaments
July 25, 2017

I have an ankle with no ligaments. Your product was recommended by my foot doctor. The shoe is lightweight and very size exact as a medium, and still fits the ankle brace. I find it cool and comfortable and stays flat on the ground so my foot does not roll. I also ordered the corresponding insoles to fit other shoes. I found the separate insoles to be a better fit and quality and more conforming to my heel with a deeper cup than the insert that comes with the shoe. The shoe has a nice arch support. I would buy these shoes again. I find the prices very competitive.

Date of experience: July 25, 2017
Mary W.
1 review
0 helpful votes
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First time I ordered from you
July 25, 2017

First time I ordered from you. Let me receive the merchandise first then I'll let you know how the service was and how good the product is. I just hope they fit.

I recieved the items in a timely manner, however, the walker shoes were too big so I'm exchanging them for a small pair. The sandals didn't fit either the size from toe to heel was good but the strap was way too big. Couldn't keep them on my feet. Just today I received the splint for at bedtime for my planter fasciitis so I can't tell you how it works yet. I'm anxious to try it!

Thanks for making these products available.

Date of experience: July 24, 2017
Debbie W.
1 review
0 helpful votes
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My husband said these are the most comfortable shoes he has ever own. This is his 2nd pair of the same style of shoe. He would not let me order something different he likes them that much.

Date of experience: July 24, 2017
Daniel B.
6 reviews
0 helpful votes
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I was very satisfied
July 25, 2017

I was very satisfied

Date of experience: July 24, 2017
Mark K.
1 review
0 helpful votes
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Received shoes timely
July 24, 2017

Received shoes timely. Unfortunately they felt large so I returned them for another size.

Date of experience: July 24, 2017
Leonard S.
1 review
0 helpful votes
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The coupon code discount exceeded my expectations. Thank you!

Date of experience: July 24, 2017
chris S.
2 reviews
0 helpful votes
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I received everything and I'm very happy with my purchase

Date of experience: July 24, 2017
Renee S.
1 review
0 helpful votes
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I looked all over for these specific slippers...a 10% discount was awesome! Thank you so kindly! Gratefully

Date of experience: July 24, 2017
Raymond J.
3 reviews
0 helpful votes
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Great shopping experience
July 24, 2017

Great shopping experience. Quality product.

Date of experience: July 24, 2017
Jeff L.
2 reviews
0 helpful votes
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Always pleased to shop at the Orthotic Shop
July 24, 2017

Always pleased to shop at the Orthotic Shop.

Date of experience: July 24, 2017
Annise Y.
1 review
0 helpful votes
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Quality shoes
July 24, 2017

Quality shoes

Date of experience: July 24, 2017
Dina M.
1 review
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A good selection and reasonable prices
July 24, 2017

A good selection and reasonable prices.

Date of experience: July 24, 2017
SuzieQ H.
1 review
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Both pairs of shoes were very comfortable, however the sandals were shorter than I had hoped so a half size might have been a little better. All in all satisfied with my purchases.

Date of experience: July 24, 2017
Jean R.
1 review
0 helpful votes
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Seems easy to shop and love the no shipping and returns policy but waiting to see how the rest of the process goes. Fast shipping

Date of experience: July 24, 2017