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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Tara W.
1 review
0 helpful votes
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My daughters lymphedema makes finding her shoes impossible. The Answer2's have been our only shoe solution and insurance thinks one pair should last a growing child who wears them every day all day for a year. Thank you orthotic shop for having these available without me having to jump through hoops!

Date of experience: August 11, 2017
Karen G.
1 review
0 helpful votes
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A lot of shoes were unavailable
August 11, 2017

A lot of shoes were unavailable.

Date of experience: August 11, 2017
Laura A.
3 reviews
0 helpful votes
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The shopping experience and delivery was great
August 11, 2017

The shopping experience and delivery was great. But the items I ordered we're not a good fit for me.

Date of experience: August 11, 2017
marianne R.
1 review
0 helpful votes
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I love the service, selection and great coupons but I have been unable to sign on -- it doesn't recognize my user name tho i've purchased several times in the past. I finally was able to get on by using PayPal sign in. I would like to be able to use the regular sign on. Thanks!

Date of experience: August 10, 2017
David w.
1 review
0 helpful votes
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Product came as advertised
August 11, 2017

Product came as advertised

Date of experience: August 10, 2017
Mary O.
2 reviews
0 helpful votes
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The Orthotic Shop has great shoes for a reasonable price. Lots with arch support, which is what I need. Delivery was slow this time. Usually faster.

Date of experience: August 10, 2017
Shirley A.
7 reviews
0 helpful votes
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So glad I purchased!
August 10, 2017

So glad I purchased! Fit well and I could instantly tell the difference in the support they gave me. I will definitely be ordering from you again.

Date of experience: August 10, 2017
Vicki I.
6 reviews
0 helpful votes
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They fit fine!
August 10, 2017

They fit fine!

Date of experience: August 10, 2017
Marsha X.
4 reviews
0 helpful votes
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Hopefully the shoes are as good as the ordering process

Date of experience: August 10, 2017
Diane M.
2 reviews
0 helpful votes
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I returned a pair of tennis shoes to you this afternoon because they just didn't fit, but I'm excited to get these slippers and hope they will fit better than the tennis shoes did. Great support in your shoes!

Date of experience: August 10, 2017
Melody M.
1 review
0 helpful votes
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I am very pleased with my shopping experience with orthoticshop.com! The site was easy to navigate and I had no problems placing my order. I received my order in the time frame predicted, and the product is just what I needed!

Date of experience: August 10, 2017
JComeaux W.
1 review
0 helpful votes
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Only shoes that don't hurt my feet
August 10, 2017

Only shoes that don't hurt my feet.

Date of experience: August 9, 2017
Kendall R.
1 review
0 helpful votes
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The Drew Monaco is a beautiful shoe although I should have ordered a 7.5 W instead of 8 W. For me, the shoe runs large. I exchanged it because I decided that I would not be able to stand up on the stacked heel for very long. It was a very difficult decision, but I have to think of my lower back rather than fashion. The leather was soft and the shoe very comfortable; I had even bought Vionic Slimfit orthotic, but at 69 years old, I gave in to my body's wishes. Needless to say, I am extremely disappointed. I highly recommend this shoe.

Date of experience: August 9, 2017
Jodi N.
4 reviews
0 helpful votes
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Best prices!
August 9, 2017

Best prices! Love how fast and easy it is to order through Orthotic Shop!

Date of experience: August 9, 2017
Laurie W.
1 review
0 helpful votes
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Found what I wnatec
August 9, 2017

Found what I wnatec

Date of experience: August 9, 2017
Rich C.
1 review
0 helpful votes
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Fine
August 9, 2017

Fine. Second pair

Date of experience: August 8, 2017
Paul D.
1 review
0 helpful votes
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You had a pop up that offered me a 10 percent discount and when I entered the number it came back as expired. Not good.

Date of experience: August 8, 2017
kerstin N.
1 review
0 helpful votes
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Ordered 2 pairs they fit like a dream very comfortable and look wonderful.

Thank you Kerstin

Date of experience: August 8, 2017
Channie E.
1 review
0 helpful votes
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Shopping is quick and easy checkout site has what we need for comfort in walking. Finding the right type of shoe and insole for feet that hurt and tire makes life that much more enjoyable.

Date of experience: August 8, 2017
Martha Z.
1 review
0 helpful votes
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First order from orthoticshop.com and I am a satisfied customer. Will probably shop there again in the future.

Date of experience: August 8, 2017