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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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William s.
1 review
0 helpful votes
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Great experience and plan to reorder at later date.

Date of experience: August 16, 2017
Kathryn P.
1 review
0 helpful votes
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This purchase will be my third through Orthotic Ship. My arches are very high and difficult to fit comfortably. I will definitely shop Orthoticshop in the future. The shoes fit well and I'm totally satisfied.

Date of experience: August 16, 2017
Ursula F.
1 review
0 helpful votes
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Easy to maneuver
August 16, 2017

Easy to maneuver

Date of experience: August 16, 2017
Sharon K.
3 reviews
0 helpful votes
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Fast -easy
August 16, 2017

Fast -easy
I am waiting for sale's on other vionic sandal 's in black and other colors.
I don't appreciate sales that have very limited sizes and colors.
Do appreciate Orthotic shop free mailing and quick service.

Date of experience: August 16, 2017
Anette S.
1 review
0 helpful votes
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Going to try these shoes
August 16, 2017

Going to try these shoes. I have slippers that I like. Items are a bit pricey but if they help me walk more comfortable then it will be worth it.

Date of experience: August 16, 2017
Connie L.
2 reviews
0 helpful votes
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Just what I was looking for but couldn't find elsewhere. Great selection. I'm glad I finally found exactly what I was looking for.

Date of experience: August 16, 2017
Bryan W.
11 reviews
0 helpful votes
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A lot of very helpful information available about the many (almost to many) products. So much choice.

Date of experience: August 15, 2017
Ginger W.
3 reviews
0 helpful votes
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I've always had good service from the Orthotic Shop. I love the Orthaheel shoe insoles and have used them for several years. They make my feet more comfortable in any shoe! I have recommended them to friends because often when I buy a new shoe and wear it for a week or so, it doesn't give me the support I need, so I pull out the insole and replace it with the Orthaheel insole. I also use them if a shoe outlasts its original insole. This gives a longer life to favorite shoes. A little shoe polish and a new Orthaheel insole and many more months to wear them. Thank you. (PS. I wear a 7W and order the small)

Date of experience: August 15, 2017
CRenee I.
1 review
0 helpful votes
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Excellent customer service
August 15, 2017

Excellent customer service. Delivery was faster than I thought it would be. Shoes are so comfortable. Do not require any break in time.

Date of experience: August 15, 2017
alan C.
1 review
0 helpful votes
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Had to make an exchange so not quite complete So far so good Thank you...hope the new size due

Date of experience: August 15, 2017
J H.
1 review
0 helpful votes
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Nothing more to say
August 15, 2017

Nothing more to say.

Date of experience: August 15, 2017
Barbara Z.
1 review
0 helpful votes
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Good price, 10 percent off, and easy ordering
August 15, 2017

Good price, 10 percent off, and easy ordering

Date of experience: August 14, 2017
Norma G.
1 review
0 helpful votes
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I will be returning this pair of shoes
August 15, 2017

I will be returning this pair of shoes. They are too wide and the fabric toe thing has s too rough and not comfortable. I love the other Vionic sandals that I have ordered!

Date of experience: August 14, 2017
Margo C.
1 review
0 helpful votes
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This is my first purchased from your company I receive the product in the timely manner

Date of experience: August 14, 2017
Cathy Z.
3 reviews
0 helpful votes
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Got the shoes, will definitely shop with Orthotic shop again! Thanks.

Date of experience: August 14, 2017
Jim W.
1 review
0 helpful votes
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Web site is simple to navigate
August 14, 2017

Web site is simple to navigate. The product is well made, and provides great support. I will be buying more.

Date of experience: August 14, 2017
Jon M.
2 reviews
0 helpful votes
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I needed to get these from recommendations from my PT. The price was better than I have seen before for these particular shoe inserts. I still feel these should be no more than $30 though.

Date of experience: August 14, 2017
carlos a.
1 review
0 helpful votes
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Excellent service
August 14, 2017

Excellent service. Higher recomended.

Date of experience: August 14, 2017
Angela O.
4 reviews
0 helpful votes
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Quick service and great products
August 14, 2017

Quick service and great products. Second purchase from your website. Thanks.

Date of experience: August 14, 2017
Amy S.
2 reviews
0 helpful votes
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I'm so glad these Mary Janes have a buckle
August 14, 2017

I'm so glad these Mary Janes have a buckle. The front of my feet needs more space than the heals do, and simply finding wide professional shoes with a buckle (and not laces, so they look nice with a skirt) is hard to do.

Date of experience: August 14, 2017