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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Rhina P.
1 review
0 helpful votes
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Excellent shoes I love them
September 15, 2017

Excellent shoes I love them

Date of experience: September 15, 2017
Ellen D.
1 review
0 helpful votes
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Overall good
September 15, 2017

Overall good

Date of experience: September 15, 2017
Todd G.
6 reviews
0 helpful votes
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Easy to order
September 15, 2017

Easy to order. No the fastest shipping but ok

Date of experience: September 14, 2017
Lorrie H.
1 review
0 helpful votes
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Great experience
September 14, 2017

Great experience

Date of experience: September 14, 2017
Bettina A.
1 review
0 helpful votes
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User friendly website
September 14, 2017

User friendly website

Date of experience: September 14, 2017
Sandra L.
1 review
0 helpful votes
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This is my second order
September 14, 2017

This is my second order. I was extremely pleased with my first one and hoping product is as good as first!

Date of experience: September 14, 2017
James C.
1 review
0 helpful votes
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This is the first pair of Vionic Walkers that I have bought and so far (two weeks) they are living up to the claims and recommendations made regarding them. I have bought other products from this site and have always been pleased.

Date of experience: September 14, 2017
Mary E.
1 review
0 helpful votes
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Great price, and the shipment was fast and easy
September 14, 2017

Great price, and the shipment was fast and easy. I usually wear a 9 1/2 and was replacing another pair. By mistake, I ordered the 9 and was very pleased that it fit perfectly.

Date of experience: September 13, 2017
Ed F.
1 review
0 helpful votes
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I chose you over Amazon and then with code I was presented at checkout, you beat them on price anyway! Nice!

Date of experience: September 13, 2017
Judith C.
3 reviews
0 helpful votes
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Easy to use site with good shipping options
September 13, 2017

Easy to use site with good shipping options. Shoes are perfect.

Date of experience: September 13, 2017
John B.
1 review
0 helpful votes
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My wife loves the slippers
September 13, 2017

My wife loves the slippers.

Date of experience: September 13, 2017
farah v.
1 review
0 helpful votes
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Overall, customer service, quality of product, delivery and price are excellent.

Date of experience: September 13, 2017
Kareen L.
1 review
0 helpful votes
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This is the first order that didn't accept the discount coupon. I've order many times because I love Vionic but never had a coupon rejected. I couldn't find anything that explained what items are excluded. It would be helpful to add that to your site. Thank you!

Date of experience: September 13, 2017
Emily D.
1 review
0 helpful votes
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Super easy to order and then use Amazon!
September 13, 2017

Super easy to order and then use Amazon!
I ordered these shoes for my son and they were exactly as expected and are a favorite of my teen.
Great product, easy to order and swift delivery.
Thank you!

Date of experience: September 12, 2017
Paula N.
2 reviews
0 helpful votes
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Need more variety in the orthotic shoes
September 13, 2017

Need more variety in the orthotic shoes.

Date of experience: September 12, 2017
ELAYNE Q.
2 reviews
0 helpful votes
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Great service and fast shipping
September 12, 2017

Great service and fast shipping

Date of experience: September 12, 2017
annette P.
3 reviews
0 helpful votes
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First time ordering from you
September 11, 2017

First time ordering from you. My husband was very pleased...

Date of experience: September 11, 2017
RV Y.
1 review
0 helpful votes
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So far, I really like these
September 11, 2017

So far, I really like these.

Date of experience: September 11, 2017
S K.
1 review
0 helpful votes
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I was in the Feel Good Store site and when I went to pay, it took me back to the Orthotic Shop site. Confusing a little. Also on the Propet Onalee Mary Janes, the photos show blue/grey for the black shoe. I wanted the black/grey, so I hope that is what comes. :) My shoes arrived in about 2 weeks. Unfortunately, I will have to exchange for a larger size. My orthotic is too long and high for the arch. No worries, though, I will simple exchange for a better fit.

Date of experience: September 11, 2017
Len S.
1 review
0 helpful votes
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Everything was great!
September 11, 2017

Everything was great! Order arrived faster than expected!

Date of experience: September 11, 2017