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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Steven P.
1 review
0 helpful votes
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Quick and easy...
September 23, 2017

Quick and easy...good selection...high quality

Date of experience: September 23, 2017
LINDA M.
1 review
0 helpful votes
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The most comfortable shoes I have ever put on my feet from day 1. I have heel spurs and farcitis.

Date of experience: September 22, 2017
Debbie F.
1 review
0 helpful votes
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Slippers have great arch support and are very comfortable.

Date of experience: September 22, 2017
Vicki S.
1 review
0 helpful votes
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My 93 yr old father loves Crocs
September 22, 2017

My 93 yr old father loves Crocs. This order was for him and once we got the correct size, he's very pleased.

Date of experience: September 22, 2017
Sharon K.
2 reviews
0 helpful votes
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I really appreciated your prompt service especially the delivery time from my order to my receiving it. Your prompt exchange was also greatly appreciated.

Date of experience: September 22, 2017
Deborah F.
1 review
0 helpful votes
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The shoes are 2 different widths although they indicate they are the same. These didn't work for my mom but we will be trying a different style after we get her feet measured for size and width

Date of experience: September 22, 2017
Suzanne K.
1 review
0 helpful votes
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I hope these shoes help with my pain
September 22, 2017

I hope these shoes help with my pain.

Date of experience: September 22, 2017
Judith C.
1 review
0 helpful votes
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T what I ordered in record time
September 22, 2017

T what I ordered in record time

Date of experience: September 22, 2017
Diann C.
1 review
0 helpful votes
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I had a mixed order and everyone was so nice and helpful

Date of experience: September 22, 2017
Kathy B.
1 review
0 helpful votes
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Had trouble with password
September 22, 2017

Had trouble with password.

Date of experience: September 22, 2017
Donna A.
1 review
0 helpful votes
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Great sneaker
September 22, 2017

Great sneaker

Date of experience: September 22, 2017
ronald v.
1 review
0 helpful votes
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Excellent selection, price, and delivery!
September 22, 2017

Excellent selection, price, and delivery!

Date of experience: September 21, 2017
Kay C.
1 review
0 helpful votes
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Could not find a certain sandal I was looking for
September 22, 2017

Could not find a certain sandal I was looking for. I hope I like the one I ordered. When following up, if I don't like the shoes; what cost will there be to send back?

Overall I had a very good experience. I didn't find the pair of shoes I was looking for, but I do like the pair I ordered. They are very comfortable and very light weight. The date I was to receive the shoes, I didn't; but only by 1 day.

Date of experience: September 21, 2017
Margaret L.
1 review
0 helpful votes
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Had to return for a smaller size and they came quickly and fit perfectly. Very happy with the transaction.

Date of experience: September 21, 2017
S K.
1 review
0 helpful votes
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Unfortunately the larger size didn't fit my new orthotics either. Had to return; however, I will buy again from Orthotics.

Date of experience: September 21, 2017
Ginny W.
1 review
0 helpful votes
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Insoles are working very well for me
September 21, 2017

Insoles are working very well for me. I have bought many different ones since breaking my ankle last year and this one relieves the pain the best. Thank you!

Date of experience: September 21, 2017
Phyllis F.
1 review
0 helpful votes
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Only issue I had was to edit my shopping cart
September 21, 2017

Only issue I had was to edit my shopping cart. Had to close out cart and start over in order to put in correct number of insoles I wanted.

Date of experience: September 21, 2017
Amanda M.
6 reviews
0 helpful votes
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This is my first time ordering from your site
September 21, 2017

This is my first time ordering from your site. I'm excited to have dress shoes with arch supports!

Date of experience: September 21, 2017
Karen M.
1 review
0 helpful votes
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They have a great selection of shoes for different "foot" problems!

Date of experience: September 20, 2017
Patricia B.
1 review
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Checking out was a bit difficult for me
September 20, 2017

Checking out was a bit difficult for me.

Date of experience: September 19, 2017