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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Celeste C.
1 review
0 helpful votes
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I am so excited to finally have a pair of winter boots that fit my orthotics and don't squish my feet. I received the boots sooner than I had expected and the price was worth it. I will definitely be ordering another pair of shoes!

Date of experience: September 28, 2017
Hugh J.
2 reviews
0 helpful votes
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Simple, easy
September 28, 2017

Simple, easy.

Date of experience: September 28, 2017
Bruce H.
2 reviews
0 helpful votes
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Easy navigation, sells the products I need
September 28, 2017

Easy navigation, sells the products I need.

Date of experience: September 28, 2017
Donna S.
1 review
0 helpful votes
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This is my second order of the same style shoe
September 28, 2017

This is my second order of the same style shoe. They are a very comfortable shoe for me. I have a hard time getting shoes that fit well.

Date of experience: September 27, 2017
Janie T.
3 reviews
0 helpful votes
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I found the web site a little difficult to navigate and the procedure to exchange or return shoes a bit complicated but I managed to figure it out and am waiting to see the outcome. It took longer to receive the shoes than I anticipated.

Date of experience: September 27, 2017
carol F.
3 reviews
0 helpful votes
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Fast and easy
September 28, 2017

Fast and easy

Date of experience: September 27, 2017
robin t.
1 review
0 helpful votes
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The shoes rubbed off the backs of my heels
September 28, 2017

The shoes rubbed off the backs of my heels. Very unsatisfactory.

Date of experience: September 27, 2017
Catherine S.
1 review
0 helpful votes
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Worried about how old the reviews are
September 28, 2017

Worried about how old the reviews are. Nothing since early in 2015. Hoping for the best.
Had to return the shoes.

Date of experience: September 27, 2017
Jackie A.
1 review
0 helpful votes
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Easy site to maneuver
September 28, 2017

Easy site to maneuver

Date of experience: September 27, 2017
Darlene P.
1 review
0 helpful votes
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Based on reviews I expect to have a good experience and less foot pain by the end of this week.Glad my husband suggested that I go to this website

Date of experience: September 27, 2017
Miguel N.
3 reviews
0 helpful votes
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Is really helping me right way felt better on my feet thank you

Date of experience: September 27, 2017
Laverne S.
1 review
0 helpful votes
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Finding the shoe and size was easy
September 27, 2017

Finding the shoe and size was easy. The price was good Received the order very timely.

Date of experience: September 27, 2017
Sharon V.
3 reviews
0 helpful votes
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I had an issue using a code for my purchase and I emailed a note about the issue and i was promptly issued a new one to use. Good service.

Date of experience: September 27, 2017
Diane R.
1 review
0 helpful votes
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I ordered orthotic sandals directly from your website and insoles from you through amazon.com. I'm assuming this survey is about the sandals. They are very nice but are too large. I ordered wide but they are really wide. I can wear them anyway but may order another pair sometime in the future that is regular wide.
Thank you.

Date of experience: September 27, 2017
leah t.
1 review
0 helpful votes
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Free shipping
September 27, 2017

Free shipping
Great selection
Excellent delivery
Good fit

Date of experience: September 27, 2017
Kathleen H.
1 review
0 helpful votes
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It does not look like my first time only coupon was credited to my order.

Date of experience: September 27, 2017
Jon O.
1 review
0 helpful votes
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It was good
September 26, 2017

It was good

Date of experience: September 26, 2017
arpitha r.
1 review
0 helpful votes
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I liked the quick service
September 26, 2017

I liked the quick service

Date of experience: September 26, 2017
jane C.
1 review
0 helpful votes
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The sales, service, delivery and product were all...
September 26, 2017

The sales, service, delivery and product were all 5 stars

Date of experience: September 26, 2017
keith F.
2 reviews
0 helpful votes
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...
September 25, 2017

Date of experience: September 25, 2017