Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

John M.
2 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Delivery took too long
October 22, 2017

Delivery took too long

Date of experience: October 21, 2017
Lorna C.
1 review
0 helpful votes
Follow Lorna C.
Unfollow Lorna C.
Share Review
Report Review

It was ok
October 22, 2017

It was ok. Kind of overpriced for slippers

Date of experience: October 21, 2017
Angela F.
4 reviews
0 helpful votes
Follow Angela F.
Unfollow Angela F.
Share Review
Report Review

Like Orthoticshop's selection
October 22, 2017

Like Orthoticshop's selection. Shipping was extremely fast and the return of one of the items was as painless as it can be. A very convenient shopping experience.

Date of experience: October 21, 2017
Chris G.
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Share Review
Report Review

Slippers run small
October 22, 2017

Slippers run small. Quality looks great but when I put the inserts
In, it was comfortable but caused foot to be raised and felt tight;
So I am going to return and order the next size up.

Date of experience: October 21, 2017
John C.
3 reviews
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

I bought these after reading reviews for shoes for Planar Fasciitis. This is my third pair; very comfortable, excellent foot support, and my plantar fasciitis problem went away, after about 4 - 5 months, and has not returned. Great sneaker. Now 4th pair, thinking about buying a more expensive sneaker, knowing that your products are great. John C

Date of experience: October 21, 2017
Shirley M.
1 review
0 helpful votes
Follow Shirley M.
Unfollow Shirley M.
Share Review
Report Review

Love my shoes
October 22, 2017

Love my shoes

Date of experience: October 21, 2017
Bob K.
1 review
0 helpful votes
Follow Bob K.
Unfollow Bob K.
Share Review
Report Review

Fine
October 21, 2017

Fine

Date of experience: October 21, 2017
adhmoolam S.
1 review
0 helpful votes
Follow adhmoolam S.
Unfollow adhmoolam S.
Share Review
Report Review

Love the easy to use Amazon pay experience
October 21, 2017

Love the easy to use Amazon pay experience

Date of experience: October 21, 2017
Mach A.
1 review
0 helpful votes
Follow Mach A.
Unfollow Mach A.
Share Review
Report Review

This is my first experience with Earthies and your site... the shoes fit perfectly, and look great! I love the high quality craftmanship and the excellent built-in arch support. I have a custom orthotic that doesn't fit into dress shoes - so with the built-on support, I can wear these cute shoes - without my orthotic - for dancing and dress-up occasions. Thank you!

Date of experience: October 21, 2017
Kathleen P.
4 reviews
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

Most comfortable work boot
October 21, 2017

Most comfortable work boot

Date of experience: October 21, 2017
Beatriz R.
1 review
0 helpful votes
Follow Beatriz R.
Unfollow Beatriz R.
Share Review
Report Review

Please keep having special offers to buy more shoes from you. I paid about $46 this time for shoes that regulary costs above $50, that was a great deal. Also, please have more color and model options for wide shoes for toddlers.

Date of experience: October 21, 2017
Seamus D.
1 review
0 helpful votes
Follow Seamus D.
Unfollow Seamus D.
Share Review
Report Review

Great shopping experience
October 21, 2017

Great shopping experience. I purchased from you today to benefit from the 15% discount. I bought a new style in a familiar brand. I am eager to try them on.

Date of experience: October 20, 2017
Tina M.
3 reviews
0 helpful votes
Follow Tina M.
Unfollow Tina M.
Share Review
Report Review

I ordered the same product from someone else that took a week to get. I got my order from the orthotic shop in 2 days!

Date of experience: October 20, 2017
H R.
1 review
0 helpful votes
Follow H R.
Unfollow H R.
Share Review
Report Review

The service was good
October 20, 2017

The service was good. The shoes hurt my feet.

Date of experience: October 20, 2017
Sherry M.
1 review
0 helpful votes
Follow Sherry M.
Unfollow Sherry M.
Share Review
Report Review

The product was nice but I would like to return them. I had a broken foot and the shoe on the left hurts my foot where my foot is slightly bigger on the left.

Date of experience: October 20, 2017
Renay I.
1 review
0 helpful votes
Follow Renay I.
Unfollow Renay I.
Share Review
Report Review

You made it easy!
October 20, 2017

You made it easy! Great follow up. Superb packaging and shipment expediency. Quality footwear at a reasonable price. Thank you!

Date of experience: October 20, 2017
Jim I.
2 reviews
0 helpful votes
Follow Jim I.
Unfollow Jim I.
Share Review
Report Review

Less expensive than amazon
October 20, 2017

Less expensive than amazon

Date of experience: October 20, 2017
Cheryl I.
2 reviews
0 helpful votes
Follow Cheryl I.
Unfollow Cheryl I.
Share Review
Report Review

It took me many tries to complete
October 20, 2017

It took me many tries to complete. Could not remove error in color or quantity. Had difficulty using PayPal. I order all the time so I understand the process.
Very slow delivery.

Date of experience: October 20, 2017
GENINE T.
1 review
0 helpful votes
Follow GENINE T.
Unfollow GENINE T.
Share Review
Report Review

Delivery was quick
October 20, 2017

Delivery was quick

Date of experience: October 20, 2017
Alpha G.
1 review
0 helpful votes
Follow Alpha G.
Unfollow Alpha G.
Share Review
Report Review

The shopping interface is easy to use, and the selection for someone with very narrow feet is much better than anywhere else - thank you! Plus, you ship to Australia, which is wonderful. The shipping time was very good, and the shoes fit wonderfully.

Date of experience: October 20, 2017