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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Marianna M.
1 review
0 helpful votes
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Bought as a gift
December 15, 2017

Bought as a gift. Hopefully my husband will like the shoes when he gets them on Christmas.

Date of experience: December 15, 2017
Beverly L.
1 review
0 helpful votes
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Good product, this is 3rd pair of these house shoes that my daughter in law has had, she really likes them.

Date of experience: December 14, 2017
Richard K.
1 review
0 helpful votes
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Satisfied with the product and timely delivery
December 15, 2017

Satisfied with the product and timely delivery.

Date of experience: December 14, 2017
George S.
1 review
0 helpful votes
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Simple ordering process
December 15, 2017

Simple ordering process

Date of experience: December 14, 2017
Marlyn T.
1 review
0 helpful votes
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Excellent product, fast service
December 15, 2017

Excellent product, fast service

Date of experience: December 14, 2017
jane p.
1 review
0 helpful votes
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Easy
December 14, 2017

Easy. Would like to see printed final bill. I have still not seen the $10 off I applied for when I ordered at ordering time and spoke to a customer representative and was told that it was to be applied. I will answer any new questions when I see this happen.

Date of experience: December 14, 2017
Samantha H.
1 review
0 helpful votes
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Product did not mold to feet as promised, followed directions exactly. Continued wearing for a week and just made feet hurt worse, very uncomfortable!

Date of experience: December 14, 2017
John L.
5 reviews
0 helpful votes
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Recently moved from Detroit address
December 14, 2017

Recently moved from Detroit address. Didn't realize that I hadn't changed my card info. Stupid me! Got what I need now..., Thanks For Your Help!

Date of experience: December 14, 2017
Lisa M.
1 review
0 helpful votes
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The only thing I didn't like is I had 2 discount codes and neither worked on what I purchased.

Date of experience: December 14, 2017
Tim M.
1 review
0 helpful votes
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It was very confusing trying to use Paypal
December 14, 2017

It was very confusing trying to use Paypal.

Date of experience: December 13, 2017
Freda W.
1 review
0 helpful votes
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Perfection as always
December 14, 2017

Perfection as always. I LOVE orthoticshop.com!

Date of experience: December 13, 2017
martha N.
1 review
0 helpful votes
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I absolutely love the shoes
December 14, 2017

I absolutely love the shoes. They are beautiful and stylish. Unfortunately they do not fit my feet comfortably and I will have to return them. Its the cut of the shoe that doesnt work with my feet. I will buy other Vionic shoes

Date of experience: December 13, 2017
Karen J.
1 review
0 helpful votes
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I had trouble on Cyber Monday ordering the shoes
December 14, 2017

I had trouble on Cyber Monday ordering the shoes. So did not get the advertised 15% off.

Date of experience: December 13, 2017
Beth M.
1 review
0 helpful votes
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Great shoes and delivered fast
December 14, 2017

Great shoes and delivered fast. Only problem is they are a gift and bought wrong size

Date of experience: December 13, 2017
nathan g.
1 review
0 helpful votes
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Pricey but good
December 14, 2017

Pricey but good

Date of experience: December 13, 2017
pamela R.
1 review
0 helpful votes
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I feel I need to somehow break them in...
December 13, 2017

I feel I need to somehow break them in... I have to put the extra inserts in to see if I can take up some of the extra room, but I have troublesome feet, could only wear them for a few hours and body ached as well as feet... I'm going to give them more time so don't despair yet, it could all work out!

Date of experience: December 13, 2017
Elijah Q.
6 reviews
0 helpful votes
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Fast shipping!
December 13, 2017

Fast shipping!

Date of experience: December 13, 2017
Judy G.
1 review
0 helpful votes
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I really won't know until I receive the product and see what it is like.

Date of experience: December 13, 2017
mary c.
1 review
0 helpful votes
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I ordered these for my granddaughter, I think she is going to love them. Now she has something other than tennis shoes to wear over her braces. Happy with them

Date of experience: December 13, 2017
Shannon U.
5 reviews
0 helpful votes
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Fits well delivered quickly
December 13, 2017

Fits well delivered quickly. Hopefully will last and keep feet warm and dry. Looks nice.

Date of experience: December 13, 2017