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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Vicki F.
3 reviews
0 helpful votes
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Great product, price, and experience
January 29, 2018

Great product, price, and experience.

Date of experience: January 29, 2018
Carolyn M.
1 review
0 helpful votes
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Quick and easy website
January 28, 2018

Quick and easy website

Date of experience: January 28, 2018
Judy G.
1 review
0 helpful votes
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Great price on exactly what I wanted
January 28, 2018

Great price on exactly what I wanted.

Date of experience: January 27, 2018
Donna C.
2 reviews
0 helpful votes
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I ordered the Dr. Comfort slippers with the arch support. I don't know a out anyone else but I live in my slippers when I'm home and these are to die for comfy. I have a very bad bunion and bone spur that I'll be needing surgery on in w few weeks and then slippers are so comfortable for my feet.

Date of experience: January 27, 2018
Shelia S.
1 review
0 helpful votes
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None of the coupons listed worked on your website
January 27, 2018

None of the coupons listed worked on your website.

No coupons available for my purchased!

Date of experience: January 26, 2018
Lawrence O.
1 review
0 helpful votes
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Very easy to find the sandal I need for plantar fasciitis. I have worn the sandals and my pain is reduced.

Date of experience: January 26, 2018
Sharleen Z.
2 reviews
0 helpful votes
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I particularly like the Vionic brand
January 26, 2018

I particularly like the Vionic brand. Good selection.

Date of experience: January 25, 2018
SAM U.
2 reviews
0 helpful votes
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Simple and quick, but I did not get 10% off first order.

Date of experience: January 25, 2018
Anthony M.
5 reviews
0 helpful votes
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Great options for folks on a budget who also need feet support!

Date of experience: January 25, 2018
Barbara W.
1 review
0 helpful votes
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Love these shoes and their price
January 25, 2018

Love these shoes and their price

Date of experience: January 25, 2018
Marilyn M.
1 review
0 helpful votes
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Very easy and secure and great follow up!
January 25, 2018

Very easy and secure and great follow up!

Date of experience: January 24, 2018
Nancy F.
1 review
0 helpful votes
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Other than the extreme amount of time my last order took to arrive (over a month), I love the shoes. My second order also did not arrive when promised and I got nothing in response but excuses and no way to track my order. I ordered it Jan 6 and it arrived Jan 23. Certainly not the 5 business days it says on their website for international orders. I also don't consider Canada an international order.

Date of experience: January 23, 2018
JOYCE T.
1 review
0 helpful votes
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So comfy
January 24, 2018

So comfy.

Date of experience: January 23, 2018
Charzy B.
1 review
0 helpful votes
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Not much selection of sale items, no red in shoe I liked in my size

The sneakers are too tight and too short. I need to exchange them.

Date of experience: January 23, 2018
Jeanne K.
1 review
0 helpful votes
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I liked the first pair of slippers from orthaheel so much that I wanted to replace them. Very comfortable.

Date of experience: January 23, 2018
Diann R.
1 review
0 helpful votes
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I purchased these shoes to wear in the house after having foot surgery. They are very comfortable and easy on and off. Orthotics.com has never disappointed me when ordering. If I don't like something I can just send it back. I think that only happened one time because I usually love it.

Date of experience: January 23, 2018
Patricia P.
1 review
0 helpful votes
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The only complaint is they left package on porch and i asked them to leave in office.

Date of experience: January 22, 2018
Ellen s.
1 review
0 helpful votes
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I have had a hard time getting a good fit
January 23, 2018

I have had a hard time getting a good fit. Danielle has been incredibly wonderful to work with. So patient and helpful. I finally found a good fit so just ordered two more! Thank you for the coupons, they are a big help to a retiree.

Date of experience: January 22, 2018
Mary S.
1 review
0 helpful votes
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I was able to find ample products with the orthopedic insole.

Date of experience: January 22, 2018
Kati L.
1 review
0 helpful votes
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You had what I wanted in stock!
January 22, 2018

You had what I wanted in stock!

Date of experience: January 22, 2018