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OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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The sandals were good except the straps on one foot are more loose than the other foot. Trying to figure out how to tighten the straps where they attach on the side.
Great products - just wish coupons or discounts were a little better. Thanks
Unfortunately I have to return these, love that it isn't a problem with orthoticshop.com
Quick and easy
Very satisfied customer
My purchase was as advertised and the delivery was timely. Orthotics offers discount coupons, and unfortunately mine was not applied at checkout; a simple email and they were eager to see that I received my discount.
The particular brand of slippers that I purchased were well made and worth the purchase price; however, the sizes ran very small. After communicating with the store via email, they emailed me a return label and I was able to return the order in less than a week.
The way that they responded to my concerns makes this store a keeper.
Great price. Very fast shipping.
When I find a shoe that I really like, my size is not available.i don't find the wide size to be any wider than the medium I by in a shoe store. Maybe the extra wide would fit better. But it's not always available.
...The sandals were very wide, so did not fit, and the material was very stiff and uncomfortable, thus I returned them.
QUICK-N-EASY. Hopefully get my order with no mishaps.
Thank you for the discount code, great prices & wide selection on the SOLE insoles! And of course free shipping! I will be back for similar needs.
Great site! I can always find what I need. This time I just didn't like my order once in person. Not enough arch support for me.
Fast, easy, affordable; and they fit like a glove
Love the Orthotic Sandals. I have severe Plantar Fas. And can not walk with bare feet. These sandals have changed my life. I even have a pair just for the shower. Your site is very user friendly and check out was easy.
The last time I ordered from you the items were not in stock even though I paid. Can we make sure this works this time
I love my my new shoes and sandals!
I will definitely be shopping here again soon!
Thank you for a great product and service!
I am very happy with my shoes! They are a great fit and enjoy walking in them.
Soooo easy!
Have worn the flip flops now for one week and boy do they help the foot pain. It does take some time to get used to the support rubbing the toe, but an easy fix. The flip flops are very firm, and that must be the reason it helps the foot. Wear them throughout the house.
Nice to have.
Very good service. Highly recommend!
I RECEIVED MY ORDER HOWEVER I HAD TO SEND IT BACK AND EXCHANGE IT INTO A SMALLER DIFFERENT SIZE. I AM STILL WAITING FOR THE REPLACEMENT TO ARRIVE. THANK YOU.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

