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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Shirley P.
1 review
0 helpful votes
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The sandals were good except the straps on one foot are more loose than the other foot. Trying to figure out how to tighten the straps where they attach on the side.

Date of experience: March 30, 2018
Sharon H.
3 reviews
0 helpful votes
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Great products
March 30, 2018

Great products - just wish coupons or discounts were a little better. Thanks

Date of experience: March 30, 2018
Ava C.
1 review
0 helpful votes
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Unfortunately I have to return these, love that it isn't a problem with orthoticshop.com

Date of experience: March 30, 2018
ken T.
1 review
0 helpful votes
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Quick and easy
March 30, 2018

Quick and easy

Date of experience: March 30, 2018
Marilyn M.
1 review
0 helpful votes
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Very satisfied customer
March 30, 2018

Very satisfied customer

Date of experience: March 29, 2018
Robert A.
4 reviews
0 helpful votes
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My purchase was as advertised and the delivery was timely. Orthotics offers discount coupons, and unfortunately mine was not applied at checkout; a simple email and they were eager to see that I received my discount.
The particular brand of slippers that I purchased were well made and worth the purchase price; however, the sizes ran very small. After communicating with the store via email, they emailed me a return label and I was able to return the order in less than a week.
The way that they responded to my concerns makes this store a keeper.

Date of experience: March 29, 2018
Becky V.
3 reviews
0 helpful votes
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Great price
March 29, 2018

Great price. Very fast shipping.

Date of experience: March 29, 2018
Sandra S.
1 review
0 helpful votes
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When I find a shoe that I really like, my size is not available.i don't find the wide size to be any wider than the medium I by in a shoe store. Maybe the extra wide would fit better. But it's not always available.

Date of experience: March 28, 2018
Sheila N.
1 review
0 helpful votes
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...
March 28, 2018

...The sandals were very wide, so did not fit, and the material was very stiff and uncomfortable, thus I returned them.

Date of experience: March 28, 2018
George B.
1 review
0 helpful votes
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QUICK-N-EASY
March 28, 2018

QUICK-N-EASY. Hopefully get my order with no mishaps.

Date of experience: March 28, 2018
Dominic B.
6 reviews
0 helpful votes
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Thank you for the discount code, great prices & wide selection on the SOLE insoles! And of course free shipping! I will be back for similar needs.

Date of experience: March 27, 2018
Elizabeth B.
5 reviews
0 helpful votes
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Great site!
March 27, 2018

Great site! I can always find what I need. This time I just didn't like my order once in person. Not enough arch support for me.

Date of experience: March 27, 2018
Herman L.
4 reviews
0 helpful votes
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Fast, easy, affordable; and they fit like a glove

Date of experience: March 27, 2018
Patricia B.
1 review
0 helpful votes
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Love the Orthotic Sandals
March 27, 2018

Love the Orthotic Sandals. I have severe Plantar Fas. And can not walk with bare feet. These sandals have changed my life. I even have a pair just for the shower. Your site is very user friendly and check out was easy.

Date of experience: March 27, 2018
Tracey V.
2 reviews
0 helpful votes
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The last time I ordered from you the items were not in stock even though I paid. Can we make sure this works this time

Date of experience: March 26, 2018
Jayne E.
2 reviews
0 helpful votes
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I love my my new shoes and sandals!
March 26, 2018

I love my my new shoes and sandals!
I will definitely be shopping here again soon!
Thank you for a great product and service!

Date of experience: March 26, 2018
Carol F.
1 review
0 helpful votes
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I am very happy with my shoes!
March 26, 2018

I am very happy with my shoes! They are a great fit and enjoy walking in them.

Date of experience: March 26, 2018
Gar G.
1 review
0 helpful votes
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Soooo easy!
March 26, 2018

Soooo easy!

Have worn the flip flops now for one week and boy do they help the foot pain. It does take some time to get used to the support rubbing the toe, but an easy fix. The flip flops are very firm, and that must be the reason it helps the foot. Wear them throughout the house.

Nice to have.

Date of experience: March 26, 2018
Tony A.
1 review
0 helpful votes
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Very good service
March 26, 2018

Very good service. Highly recommend!

Date of experience: March 26, 2018
LENNIE K.
1 review
0 helpful votes
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I RECEIVED MY ORDER HOWEVER I HAD TO SEND IT BACK AND EXCHANGE IT INTO A SMALLER DIFFERENT SIZE. I AM STILL WAITING FOR THE REPLACEMENT TO ARRIVE. THANK YOU.

Date of experience: March 25, 2018