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Oojo is one of the leading airline ticketing online platforms offering real-time quotes and price-drop alerts backed up by AI-based booking technology. Additionally, to access a flight search website including deeply discounted flight deals, oojo.com clients have the privilege of being assisted by 1000+ live travel experts, available to serve you 24/7.
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
Oojo Reviews Summary
Overall, the company has cultivated a positive reputation for its user-friendly booking process, competitive pricing, and strong customer service. Many customers appreciate the prompt communication, personalized assistance from agents, and the added security measures like two-factor authentication. However, some concerns were noted regarding initial booking challenges, particularly with credit card issues and the need for customer initiative in completing transactions. Despite these minor setbacks, the general sentiment reflects high customer satisfaction and a willingness to recommend the service, indicating a solid foundation for future growth and loyalty.
This summary is generated by AI, based on text from customer reviews
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Customer service was good. It did take a few tries but they were able to resolve our issue with satisfaction eventually.
Best ticket price I found. Easy transaction. Overall great experience.
Thanks so much for sharing your experience with us!
Checking out was very fast.respond was very quick.
Thank you so much for taking the time to leave us feedback!
I cancelled a flight within 24 hours (not fully booked due to no passport information given) and they charged me a $514 fee despite the Terms and Conditions clearly stating FREE cancellations within 24 hours. Very unprofessional, despite many calls they have not been able to help us. We've been told they would call us back several times, but no response.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 225737
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Very good quick ticketing process and excellent customer service
Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
We’re really grateful and appreciate you taking the time to share your honest rating with us.
We’re really grateful and appreciate you taking the time to share your rating with us
Transaction was smooth. Easy to navigate website. I was pleased
Thank you so much for taking the time to leave us feedback!
Easy to talk to and straight to point, so over all its good experience.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
No problem when I purchase no price change accurate
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Never seen with any of the online flight ticket booking portal the service Oojo given. Super Excellent Quality, very comitative fare and supersonic confirmation by Oojo and checked the airline website as well...All info are trasfered to airline website
Excellent service by Oojo Team
Thank you for choosing our service and writing such a positive review.
I had to change my flight tickets just a day before the departure time due to an emergency. Oojo CS was very patient and composed during the call. She gave me multiple options and I got the best deal. A BIG thank you.
Thanks so much for sharing your experience with us!
Fast, easy and clear to book my trip. This is a first time that I am using this service and really Iiked it. I hope I will be happy to the end of my trip.
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
We are trying to be the best.Thank You.
My order was completed very quickly and an assistant answered all my questions. Thank you!
We're glad to hear that your ticket was completed quickly and that our assistant was able to answer all of your questions.
Very smooth and pleasant and the price was very competitive.
Thank you for your feedback. We're glad to hear that you found our website easy to navigate and that your experience was smooth and pleasant.
I think ordering the tickets is very easy. The first time for an order, but it does not take more of my time. Blanks to Fill out the information that is clear and understandable to enter.
Thank you for the great review! Safe travels.
This is my second time booking and I like it. I hope I will use this service in the future.
Hi there,we are glad you're happy with our services.
Excellent customer service and overall good experience
We are very glad you had a good experience with us! Thank you so much for your review.
Luv did a fantastic job in helping me book a crucial and urgent ticket. He was very collaborative and willing to help with all scenarios. Greatly appreciate his help and excellent customer service
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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