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OnlyFans

1.6

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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

service
148
value
142
quality
142

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Serbia
1 review
2 helpful votes
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Terrible support
July 27, 2020

Bought a subscription only for OF to tell me there has been an issue with the process and to try again later. Then moments later i see a notification from my bank that I have been charged for the subscription to which I didn't have access to. Of course ai contacted supoort only for them to never reply. So basically chucked money down a well.

Date of experience: July 27, 2020
California
1 review
1 helpful vote
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My of:@juicyamber
July 27, 2020

Hi pls subscribe to my only fans <333 it's only $5.50 for the subscription <3 you can message me for requests if you would like to see something specific I have good reasonable prices <3 also checkout my wishlist pls <3

Date of experience: July 26, 2020
Australia
1 review
0 helpful votes
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I've been using onlyfans for 18 months. It's not been easy and I've had constant ongoing issues i want people to be aware of

These include
1) being unable to withdraw funds earned due to requests demanding I upload formal identification. I had previously done this when joining the site- everyone has to!
I've received this error message several times. Each time onlyfans customer support fixes the issue but offers no explanation or apology.
2) When I withdraw money from my account the amount paid is greatly different from the sum offered by several exchange rate calculators I check.
Sometimes this difference on $500USD is as much as $50USD!
3) I was an early adopter of the site. In total I uploaded 10,000 photos. My subscribers were constantly complaining they could not access content from several months back due to the site lagging and being unable to deal with large amounts of content!
4) I tried to geo-block several countries to make my website private - as only fans advertise this feature however I feature did not work for four months as it should have! I had subscribers joining my site from countries I strictly did not want to protect privacy!

Date of experience: July 23, 2020
Connecticut
1 review
1 helpful vote
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Scammer
July 20, 2020

Stay away from maya bijou on here, she will scam you if you send her money for content and there's nothing support will do to help you

Date of experience: July 20, 2020
New Jersey
1 review
6 helpful votes
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A lot of people that create content here will scam you out of more money by increasing their prices without notice. Most of the content creators here don't even put out content that is worth any money.

The worst part of this "service" is the customer service. In fact calling it "customer service" would be an insult. I was scammed out of $500 by "subscribing" to users that I neither heard of nor had any intentions of subscribing. After contacting the support service, they simply locked me out of the site without even giving a refund. Even after countless times trying to recover my account, they said that the lockout is an automated system that cannot be reversed under any circumstances.

In short, don't bother wasting your time and money here.
This website is for one thing and one thing only, to scam unsuspecting people out of their money, with "customer service" that is all but non-existent.

Date of experience: July 16, 2020
GB
1 review
24 helpful votes
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DISGRUNTLED MEN
July 14, 2020

I am a creator and annoys me when men complain about locked content, if your are paying $3 why on earth would you expect to have a unlocked wall? If the creator has no specified they are a no locked content wall stop moaning and save more money so you can afford a subscription that isn't locked. You are not entitled to a women's body think yourself lucky you are being given the opportunity to engage. If you can't afford it turn off the rebill. Very simple.

Date of experience: July 14, 2020
California
1 review
3 helpful votes
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Total rip. Had a promo for $5 month and there are 3 vids. Not only horrible quality but all available on twitter

Date of experience: July 9, 2020
Minnesota
1 review
15 helpful votes
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I started onlyfans a few weeks ago and I've made some decent money but they aren't letting me withdraw any of it. I've been waiting foreverrrrrrr.
The $#*!ty part is I ACTUALLY make great content, have decently long clips, totally explicit, show my face, give the dudes what they want etc etc. yet im not able to get my damn money from onlyfans! I feel like a clown now because these guys are getting to enjoy me putting myself all the way out there and im not reciving my money from it. I'm giving them a little more time and if I can't withdraw my money soon I'm leaving.

Date of experience: July 7, 2020
Tennessee
1 review
6 helpful votes
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The idea behind OnlyFans is a good one... empower the performers of adult content to create their own content and be paid for their time and talents... but maybe they should keep a little more cash for themselves to work on their site design, speed, and most importantly, keep it from crashing all the time.
Simply put, it sucks (and not in the good way)!

Date of experience: July 6, 2020
Denmark
1 review
8 helpful votes
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Disappointment

Mostly just previews 0:15-1:00 mins... Sucks... Waste of money.

Go support something else.

Date of experience: July 6, 2020
India
1 review
5 helpful votes
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Absolute scam
July 5, 2020

So i was curious about the business that went in to this website and wanted to check things out for myself. I had read a lot of reviews saying that it was a scam website. I go in and subscribe to one of the "models" and get openly ripped off. And no, its not what you are thinking. Its much worse. The moment i subscribed, i was charged a certain amount of money by my credit card company. But when i checked the site for my payment, it just vaguely said that my payment was canceled and that there were issues. I go into the page to see if thats true and BAM. The content is not even unlocked yet and it still asks me for payment. I wrote them two letters and they havent responded yet. Its been 48 hours. Absolute dishonest, scummy bunch of $#*!s who are ripping you off and getting away with it. Stay safe people. And for the love of god, dont spend money on this one.

Date of experience: July 5, 2020
Arizona
1 review
5 helpful votes
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Worst Site
July 4, 2020

This site is just a mess. Most models have you pay a monthly fee just to have the option to buy their content. I've come across a few who had a lowish monthly fee and had no paywalls. Can't bash everyone on the site. However, this review is about how horrible the company itself is. I had an account for almost 2 years and usually had a subscription or two every month. The other day, my account was deleted without warning or notice from Onlyfans. Contacted Onlyfans and they said you might have had a violation and it was picked up by our automated system and deleted. They listed reason to why it would be deleted and I fell under none of the categories/reasons. They said there is no way to reinstate my account. Site is a scam, you run a risk of paying for content and then loosing everything because the "computer system" thought you did something bad. There is plenty of free material online. Never using the site or paying for content again.

Date of experience: July 4, 2020
Pennsylvania
1 review
3 helpful votes
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Waste of money
July 3, 2020

Paid for a 3 month bundle and after 3 weeks my card was deleted for my "safety" and can't access anything so didn't even get a 1 month out of the 3 I paid

Date of experience: July 2, 2020
North Carolina
1 review
76 helpful votes
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I saw a user I could sub to for only $3.00 so I said screw it why not. Everything went through just fine and I was subscribed. I check my bank account. They charged me $9.99. Over 3 times what I should have been charged. Contacted their support and got basically a "screw you". Even after 4 attempts to reach someone reasonable. What they're doing is fraud. Don't use this site. If they did it to me, they're doing it to others.

Date of experience: July 1, 2020
Australia
1 review
10 helpful votes
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I thought it was absolutely crap that you could get onto a site like this and you expected to see photos of the full person considering you a paying money for it and yet they were not showing their face in any of them they're rather pathetic short shots and clips and really updated absolute rip off and not worth the money I would not recommend it to anyone

Date of experience: June 30, 2020
Australia
1 review
5 helpful votes
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SCAM WEBSITE
June 30, 2020

This website took my money in subscription fees and charged me twice the original amount in the secound month.
They refuse any requests for a refund so you're stuck out of pocket with them having your credit card details

Date of experience: June 30, 2020
Australia
1 review
12 helpful votes
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Avoid ONLY FANS
June 26, 2020

Avoid Kate Aldridge, basicdaysforever, mysweetpauline and shaayelee on this blood and money sucking site. All the creators above PHOTOSHOP their butts, breast and lips. This site is the WORST ever SCAMMING WEBSITE

Date of experience: June 25, 2020
New Zealand
1 review
2 helpful votes
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Angry
June 24, 2020

I bought onlyfans expecting to see some ceiling fans but instead i saw nude girls. Very disappointing.

Date of experience: June 23, 2020
Oregon
1 review
6 helpful votes
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Will erase your account for perceived violation of policy without communication, refund or explanation. Scummy company and the worst customer service.

Date of experience: June 23, 2020
Australia
2 reviews
23 helpful votes
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BIGGEST RIPOFF EVER
June 23, 2020

Only Fans is the BIGGEST RIPOFF ever. People put up the most unworthy content and expect you to subscribe to their crap. If watching someone getting their nails done or bragging about their latest bikini is your thing, then go all out and waste your money. Particularly avoid basicdaysforever, Kate Aldridge, mysweetpauline and shaayelee. Little critters that leech on to you and throw little hissy fits when you stop subscribing to their waffle.

This is the dirty little trick they all use, when their subscribers start dropping off, which they inevitably do, they reduce their monthly subscription to $5.00. But before you know it, it jumps to $25.00 a month and you've been trapped to follow their BS for a whole month. Easy, DON'T subscribe to the ones mentioned above.

Date of experience: June 22, 2020