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OnlyFans

1.6

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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

service
148
value
142
quality
142

We monitor reviews for authenticity

Germany
3 reviews
13 helpful votes
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Money sucker and complete ripoff! They allow anyone to be content creators on their site and are ok with people scamming you. They will say they are a "3rd party group" so they don't take responsibility and will not reimburse you or be held accountable for getting your money taken. Also, many of the creators are not active. Save your money.

Date of experience: October 22, 2020
Illinois
2 reviews
14 helpful votes
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Garbage Cutomer Service
October 22, 2020

Onlyfans has the worst customer service out of any web service of any kind. Not only do they not have a telephone number I have waited as much as five days for a ticket response. This is not just from a consumer of the site I know two contributors who are the same problem. You can try blaming too big too fast but you have some seriously high-profile people using this site. If you account is hacked there should be an 8 Hour turnaround at the very most not 5 days. I have a simple problem that needs to be fixed it will literally take 30 seconds to solve on their end but I'm on day 3 waiting. All this tells me is they're taking their money and running instead of fixing their poorly managed operations.

Date of experience: October 21, 2020
Germany
1 review
0 helpful votes
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Ripped Off
October 20, 2020

Subscribed to Alice Little on Onlyfans on October 14 2020. As of October 16 2020 she has blocked my ability to chat and I no longer receive any of her new content. Contacted Onlyfans but have heard nothing in response. Luckily I only subscribed for one month at $25 but feel scammed.

Date of experience: October 19, 2020
Indiana
1 review
6 helpful votes
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Feckless Idiots
October 15, 2020

Payments worked the first few times even though they don't tell you about spending limits ahead of times. Neither my credit nor debit card works anymore despite having called my bank to resolve some issues. Bank has assured me issues are on the service provider side. I reach out to the OnlyFans support and they want me to give them all kinds of details about my bank account even though I'm logged in. This website isn't worth a dime and the models should use one of the many alternatives

Date of experience: October 15, 2020
Greece
1 review
0 helpful votes
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They are monkeys
October 12, 2020

They receive the subscription and after you cannot see the sex model i have tried to communicate with their help center no way dont give them a penny is tis a fraud

Date of experience: October 12, 2020
Minnesota
3 reviews
0 helpful votes
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Subscriptions
October 11, 2020

I subsribed to 2 models on onlyfans on 10/9/20.1 was for $ 19.99 and 1 for $9 75. The subscription suppose to be fir 1 month ending in November 9. That night I tried to get back on and it's telling me I have to subscribe again. How to fix. Very upset.

Date of experience: October 11, 2020
GB
1 review
1 helpful vote
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I love onlyfans
October 12, 2020

For two months now I've been uploading all my porn (single, fully nude and some naughty stuff with my male housemate) and it's been so much fun! I have 200 pictures and 46 videos on there so far and my costumers are always so happy to see me post, day it's the best $5 they've ever spent. Feel free to have a look around I also do pantie sales joi skype video chat and $#*! ratings https://onlyfans.com/zoellasplayspace

Date of experience: October 11, 2020
Canada
1 review
0 helpful votes
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Your initial payment will be the tip of an iceberg that is 0.*******% about water... Only fans is possibly one of the biggest scams ever. I only bought one account out of curiosity for the price of $6.50 for 30 days and beyond disappointed would be an understatement. These girls are basically charging you to see their instagram feed but the tiniest bit more revealing (barely), then want you to tip them and they may or may not send you something in a "only fans dm". It's essentially paying for nudes when you can just go whack off to some free porn on the web on any site. Go jerk off if you're horny and stop obsessing about that one stuck up only fans $#*! that's willing to show 1/4 of an asscheek and a nip slip on a good day. If I could leave less than one star I would. I didn't end up buying anything else and don't plan to. If I'm paying to see some $#*! I better see some freak nasty $#*!. Old man heff is rolling in his grave screaming "show the horny $#*!ers your $#*! if you're gonna make em pay!".

Date of experience: October 8, 2020
GB
1 review
3 helpful votes
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Thieving Bastards
October 8, 2020

Only Fans customer service is shockingly disgusting, they may reply to your messages, not always helpful, and are prone to just add a link to the FAQ, however, the reason we contact them is due to the FAQ's not being enough. After every reply, they mark the case as resolved even if it is not.
They take payments and then claim they have never received any funds, and as soon as you mention I have contacted the bank they don't say a word.

BE WARNED they don't care about subscribers, they only care about content makers, and if you report a content maker they request to message them first, by the time the content maker replied your subscription has expired and there is no content so customer services do not do anything.

Date of experience: October 8, 2020
California
1 review
2 helpful votes
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Saved me: Financially
October 8, 2020

Honestly during this Covid19 joke my unemployment taking months to come in, bills building up I decided to create a onlyfans account. https://onlyfans.com/nothinbuttpeach. Slowly but surely i was able to pay one bill at a time. It honestly saved me.

Date of experience: October 7, 2020
France
1 review
3 helpful votes
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Girls are better on XCams4You.com - there are way less scammers there, girls are hotter, sexier and more seductive; it's secure and transparent in terms of billing.
Anyway, having wasted my money on OF I left it, and it was the right choice because I found a better option.

Date of experience: October 7, 2020
North Carolina
1 review
0 helpful votes
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Scam
October 6, 2020

My page is dallas843 n I had a OnlyFans page for 5 or more months I only gotta 2 pay out i delete OnlyFans and took my pics down because they didn't payout my money before I had a payout for 76 dollars n another for 180 in i still haven't gotta it but they want to charge me 1.60 for something I don't no customer service dont help with $#*! they say the same $#*! add another email i are ready add 2 how much emails do they think people have then they keep saying add bank information i did still aint see $#*! then it keep changing pay out date it a $#*!n scam sorry to say I make more money posting my pictures on other sites anyways I do not recommend they get no stars

Date of experience: October 6, 2020
Delaware
1 review
0 helpful votes
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Watkins109
October 6, 2020

I had problems just getting this service to be functional. Its not a good venue while attempting to post new material i got zero no response was only able to post one picture anything else like videos would not load.

Date of experience: October 5, 2020
Georgia
1 review
2 helpful votes
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Theif
October 4, 2020

Nobody subscribe to LaciKay Somers page she'll lead you in then once you pay you have to pay a bigger amount... she posted a 10 dollar live for 24 hours so I paid for it then when I went to watch the live it wouldnt load cause you had to pay another 40 dollars... $#*! is $#*!ing ugly without all that makeup too by the way

Date of experience: October 3, 2020
Australia
1 review
0 helpful votes
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Signing up with most co tent-providers merely buys you membership. To actually see any quality content, these charlatans expect you to pay for every, individual video.

So, you have to pay a monthly sub, purely for the opportunity to pay often absurd fees to see anything of any value.

Date of experience: October 2, 2020
Massachusetts
1 review
1 helpful vote
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I'm being scammed!
September 29, 2020

I have had my onlyfans for about 4 days and they take out about 200-250 out of my account without letting me know that my account would be deducted & then the next day my account is taken down without letting me know as well?! They won't even let me know what the violation was, I didn't break any rules and all of my sub haven't even got a refund back? What the $#*! is this? Am I being scammed & my sub as well? I need answers because I need my account back up and running in no time! If not I'm opening up a case because at this point it's very unprofessional and I didn't put out content out there for people to see just so I could get scammed.

Date of experience: September 29, 2020
Canada
1 review
2 helpful votes
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All I see on IG is models taunting their onlyfans, saying it's way better than porn because it protects them / they have more control... well tbh no one will give a $#*! about any of that when the content itself is absolutely garbage. Ex: arietta adams apparently in the top 0.5%, she posts on her story: free video & $#*! rating (Today only) when you sign up. So I sub ($6 for the month Which is apparently a sale? Tf?) and I don't receive $#*!, I send messages and get no response, I thought that was the whole point of this platform? A day later I get a DM, "sorry I tried sending this yesterday but it wouldnt work" *pay $10 to watch video* and then right underneath reminds you "10$ STILL NOT PAID" and then she rates my $#*!pic with the most generic response "10/10 would make me squirt" like $#*! right off, are you seriously telling me there's people spending $16 just to watch a 2min $#*!ing video? There are sites like Kink that give you a YEAR with THOUSANDS of HOURS of content, 2hr+ long videos, hundreds of models, for 60$... which on onlyfans would get you a 30min text session with the model... LOL this site won't last

Date of experience: September 25, 2020
France
1 review
12 helpful votes
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I decided to switch from boring Onlyfans to http://XCams4You.com - I've been using it for more than a year and there is nothing to complain about so far. Every show is exciting and every performer is sexy. They make better money there so they work (and play) harder. I see no point in wasting money on Onlyfans.

Date of experience: September 24, 2020
Texas
1 review
2 helpful votes
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Server issues
September 17, 2020

I tell you this much, the site isn't user friendly at all. You find yourself looking scrolling through pictures or videos until you see something you like. You can watch the video there or you can go to the Post that way you can like or comment. The problem is once you exit from that post it doesn't take you back to where you left off but all the way from the beginning. Or even worse let's say you watch a video or three, for some reason getting to the fourth one will always seem to never load. Causing you to once again refresh the page and start from the beginning of your search. I can say without a doubt this is one of the most amateurish web pages I've ever visited and it does a great disservice to its patrons. The fact that it doesn't even have an app speaks volumes.

Date of experience: September 16, 2020
Colorado
1 review
1 helpful vote
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As a creator, they hate you
September 15, 2020

You should hope you never have any problems getting paid as an OF creator. I was never paid my first withdrawal, and when I reached out to their support, all they told me was "it has been deposited into x account." It has not. Today was the first time in over a month I received payment, and I guess I've just lost $74. I asked them to recall the payment so my bank could find it and reprocess it, they straight out said no. Not worth it, Elizabeph was incredibly cold and unhelpful. The platform is good if you can get paid, but I don't seem to be the only one with this issue.

Date of experience: September 15, 2020