Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a site that will steal your money and ignore your support requests and emails. Seriously there are many other free sites out there, don't waste your time and energy here. The creators are largely amateurs like basicdaysforever who will make big promises but give 0 anything in return.
They ask the usual questions in order to process a credit card transaction, PLUS:
1. A personal photo
2. A scan of the front and back of your drivers license, passport or other ID.
3. A photo of you holding the item mentioned in #2.
4. Each time you want to subscribe or change subscription, you have to go through the process again.
You can request that their credit card processor delete all of this extraneous personal info, but the whole thing seems like the perfect setup for identity theft.
You will undoubtedly encounter a number of scummy and scammy accounts. One account charges 25-50 per photo of non-nude content, then asks for another 200 for the actual nudes. One account will delete comments if you call out his "erotica"s for featuring no actual nudity. The whole thing is a sham being abused by already rich and famous people. The goal is to get you to throw exorbitant amounts of money at them for content you don't have any context for, all for the hopes of seeing something you probably won't. Plus, the website could use some interface work.
Good Day
I am jenny from sri lanka ( srilankan_jennny) i have requested my december 22 /23 2020, its showing ' Payout has been processed' but payment has not Come to my account more than 10 days.
I request that you will look into this issue quickly,
You may contact me for any further information.
Thank you for your prompt cooperation
Jenny
PS
Last time my request has been rejected due (reason: Please be advised that this payment has been rejected by WUBS processing team because a valid routing is required) but as per my bank we don; t have routing no in sri lankan bank. You can check my my local bank if u don; t trust me (commercial bank of ceylon plc). They said to use bank and branch code & swift code - CCEYLKLX / *******
But my 1st request came to my bank ( november 6)
I admit that I may have expected to get something that may be only available with the more expensive benefits and I understand that the minimum price can't be too low or else the creators won't make enough money for this to be an actual job or even a side job. However, what I got for the price I payed is something that I can just get for free, granted I can't get it from this specific person but still it's something that I can get for free and it's definitely not what I expected to get for the amount I payed for. I know I'm not entitled to certain content but if that's the case there should be a trailer or something so I can at least have some idea what I'm actually paying for and if I don't get something similar to what's in the trailer I can just say that the user posts misleading advertising. I only payed for one creator so maybe they aren't all like this and maybe the content is better if I pay more but I'm definitely not risking it because I already wasted more than enough money and had such a bad experience/first impressions.
Utter rubbish, money scam and complete rip off! Giving Onlyfans my credit card details was a big mistake - they put $1500 unauthorized bogus charge on me! Support team ignores me. My favorite content creator and many other hot girls left it because Onlyfans robbed them too by not paying them what they earned. I tried to take my Onlyfans profile down. I contacted them two times, but I can still access it and I can still see it as "active".
Terrible site take money then block for no reason. Scam all the way around get all the money then take your access to your login. Dont waste your time on the garbage
This is a place to communicate with your favorite celebrity with a paid subscription. I chatted with my favorite pornstar and I am happy. You are paying for their time and it is the safest way to communicate with them. They do send you content that is locked and they expect you to pay an additional charge to open it. This is usually a short video of them in a compromising way. This service may not have much benefit for anyone else, yet it may give an opportunity for an obsessed fan to chat with their favorite star.
No refunds, no support, no previews, not even a browse feature. Only after you subscribe and pay, you are told that this money is only for the right to Buy more videos. Nothing is free, but 6 seconds samples. No appeal, and risk getting blocked if you ask about it. Go back to Xhamster, it's free and you'll get all you want. Or, Manyvids, where videos are the same price as only fans, but at least, transparent. I will not support this business, and neither should you.
Note: I wished there was less than one star, and I would have placed it on this site
I closely monitored the site and I hope everyone will not subscribe to the site for the following reasons:
1- Watch out for subscribing to the site because you will be surprised that some of the promoters on the site do not display the duration of the content, especially in the video. It is also without a title, so do not fall into the trap because you are not entitled to return any amount.
2- Do not rely on promotional on another site like (Twitter), especially in the video material that you will also surprised that long-term content needs additional payment after subscribing so that it is also deceived by that and it is not reported that it is permissible for the fan page.
We try to report much time for the site administration nobody answer you fell like a shadow or nothing just they get the money from you and nothing.
They renewed and charged a full month subscription that already been set not to auto renew. Customer service is useless, send only automatic replies. Do not use that website or you might get ripped off!
Contributors lead you to believe their page will include all sorts of things but usually just a few photos with messages asking you to pay more for anything more interesting. There are exceptions from genuine contributors but these are usually professional adult stars who already have content out there, they should be commended for their honesty in a mainly dishonest platform. Interestingly they seem to treat their fans with more integrity and respect than other models, reality TV stars and fitness names.
I paid for a live show on only fans they took my money but when it was time for me to login to the show it would not allow me to. I was only able to read comments. I have tried to get my money back but haven't yet this is so wrong and make good people look bad
As another reviewer mentioned, the lack of previews makes it hard to tell if it's worth it. So far only one has been worth it as her content is actually of good quality and length. But three other times I've felt like it's not worth it in the end, as their content is either sub-par or they are 20 second previews for content you can pay a second time to get access to.
So yeah, I wouldn't recommend it unless you get a good deal and/or feel like you can trust the content of the person you are subscribing to.
There are no previews of the content, only a picture and video count, to which the owner could be charging you 20 per month to see the same posts they put on Tiktok, Twitter, or IG. Furthermore, they can then charge (updated) $100 to unlock each private message post, or $75 per public post. Almost everyone is following this business model. Don't do it.
I'm all for supporting sw but not supporting conning people out of money with no remorse.
I subscribe to this site to follow a model and paid the $10.00 ask for all of a sudden they charged my card $5.00, $6.50, $10.00, $30.00 and $40.00 without my authorization, please people we have to report this to the proper authorities so they may take down this site for ever. Keep insisting and calling the proper authorities.
So the story was I ordered a custom photo set from this creator. She agreed and I gave her months to get things ready and under way. This was in March of this year. On September or October I found out she had her studio back. I asked if she will be able to get my custom done. She replies she doesn't remember about the custom set. I asked the moderators on the site to look into it. They did and gave her seven business days to comply and give me a refund if she didn't fulfill my custom. Seven business days came and nothing. Even the moderators didn't refund my money. Worst part is, is she blocked me on Onlyfans without my custom set. Her name is DonnaWildcard. I wish I would have received something. I have another person who scammed me but that'll be another post but similar situation.
Almost every girl I subscribe to only shows things u can see for free on there Instagram or if there is nude photos or videos the best stuff worth watching and not a short clip is locked behind another pay wall
There is plenty of free content on the cam sites such as Chaturbate and you can get much more attention and fun for spending a few dollars. OnlyFans is like pay me $5 for a pic that you can find a million free ones just like it or $20 for a 5 min video. Umm no thanks, I'll watch the same girl on a cam site for free while everyone spends tokens for my viewing pleasure
Answer: It's hard! Support team ignores me. Giving OF my credit card details was a big mistake - they put $1500 unauthorized bogus charge on me! My favorite content creators left to http://XCamsYou.com and I followed them there. It's indeed a higher quality site, better technically and pricewise. Have been using it regularly for three months and never been overcharged there. Performers do their job well. Better than Onlyfans anyway! I tried to take my Onlyfans profile down. I contacted them two times, but I can still access it and I can still see it as "active". Utter rubbish and complete rip-off!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account