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Only Dog Cages

1.0

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Only Dog Cages Reviews Summary

Only Dog Cages is an online retailer specializing in dog cages, crates, pens, and beds from Ellie-Bo. They offer a range of products designed for puppies and adult dogs, with features like ease of use, assembly, and variety to suit different life stages.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
returns
1
quality
1
GB
1 review
0 helpful votes
Follow Rae L.
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Avoid
December 19, 2023

Mislead into buying. False advertisement stated replacement liner and replacement cover did not receive. I have to pay £15 to return item as it was not as described. Admitted liability on confusing advert but still refuse to give full refund due to a dog hair being on the bed. They knew I put it in my create so dog hair will naturally go on it. Not only this false advertisement and being not as described after 3 days it developed a rip along the stitching to the zip and now 8 days on my dog has been scratching the ripped part and now it's all fallen apart. Poor quality and not fit for purpose! If they sent me a full refunded the missing items from the day I got it this bed wouldn't have been damaged. Contacted bank as this is the second bed I've had from them in 6 1/2 months

+2
Date of experience: December 18, 2023
GB
1 review
2 helpful votes
Follow John H.
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These guys are running a scam - the product you receive is good and on time, BUT DON'T ever try and return anything to them, they will claim it is damaged and not refund your money!

Date of experience: February 4, 2011