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Online Ticket Express Reviews Summary
Online Ticket Express has a rating of 3.7 stars from 875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 13th among Tickets sites.
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Last month I ordered 5 tickets at OnlineTicketsexpress website to assist the mach Liverpool vs West Ham United, played on 29/08/15. Was a surprise for me to have the tickets in the reception of the Hotel I told them. I will follow this website. Thanks!
Bobbie
As part of our vacations in UK we decided to assist to the Community Shield game there. We already received the tickets at the reception of our hotel! Can't wait to be there and see the game live!
Good service, friendly and reliable gave me great tickets for liverpool v crystal palace, Gerards last game at Anfield I had a great time well worth it
I received the tickets i order for the France Open to my email one day after i complete the purchase.
It was E-Tickets they send to my email, we print them and want to see the game of Nadal.
Very good experience, thanks Onlieticketexpress will recommend
I bought tickets for the french open for Wednesday is Monday 5pm and I do not know when I will get my tickets. I am calling all day and have no answer.
I hope the tickets come soon
Here is my honest experience with this company:
I booked tickets to a big football game in Marseille in April (Marseille-PSG) through the company. Tickets were quite expensive - almost 400 euro for two.
They contacted me and asked where to deliver them. I sent them the adress to the hotel I had booked.
A few days before the game we had a change of plans and I decided to call the company and ask if it was possible to cancel the buy. The answer was that it most probably wasn't possible, but they would inform me if it was.
The days went by without a word from Online ticket express. I called them probably about 50 times without an answer. We changed our plans back to the original, assuming the tickets would be delivered as planned.
Game day came, still no answer. The tickets were never delivered and we resorted to watching the game on the street.
While this was all pretty sad and certainly ruined the last day of our trip, at least I would have expected to get the money back. I called several times without answer. I wrote them three emails, of which only the first one was answered. It read:
"We have your confirmation by email that you couldnt attend to the match.".
The money is still missing.
I'm writing this "review" partly to warn others, and partly because I'm still hoping to provoke some kind of reaction from the company. I guess going to the police would be the next resort to deal with these crooks.
My advice: Stay away!
Wilhelm
Czech Republic
Hello!
Thank you for the opportunity to visit the FCB game! Willing to come back for the next Spanish League season! Great service sending me electronic tickets to my email.
Will use your service next year!
My girlfriend and I were very weary to purchase tickets but we found onlineticketexpress on the internet and it was so easy and most important safe to buy, we traveled to London to watch Arsenal playing it was great experience, thanks.
I bought two tickets for 2015 tennis Fernch open. I paid $750.00 for Monday May 25 matches. I did not receive any tickets. They never replied to my phone s or e mail
AH St Louis Mo USA
Dear Aiman Hawasli, E-Tickets sent to your email on the 25/5 9:00 am.
We tried to call you to update you but your phone was ringing and you didn't answer.
We are very sorry to learn from your experience but we read your email and replied by sending the E-tickets to print and go with them to watch the game.
Best Regards
Richard Dawes
[email protected]
I bought 2 tickets from Onlineticketexpress for the game Manchester United vs Arsenal in Cat 1 Diamond i paid £300 but i received excellent seats, John the representative gave me season cards and ask to collect them after the game i was little bit nervous from this action but it was fine no worries.
Thanks for the good service!
We paid lot of money to see the game in torino Juventus vs Real Madrid but we are not regret, Onlineticketexpress done very good job i really need to say we was little bit concerned but they have amazing traffic department, the tickets delivered in time and seat was very best ones no complain, i traveled all time will see you next time.
Just came back home after enjoying the match between FC Barcelona vs Bayern Munich yesterday night in Barcelona. Such an amazing game!
Received the tickets into my mail address the day before the game, and Customer Service called me to check I received them perfectly!
We had such a great time, thank you guys! And such a great seats, 106 Sector!
We received 2 tickets together on the best section to enjoy Real Madrid on Champions game! We received paper tickets at our hotel reception. I will recommend your website!
Do not buy tickets from this website. They say they will send you the tickets a day before and they never sent tickets. They claimed to have emailed them but I never received them... I have sent nearly a dozen emails attempting to get refunded like their policy says and they have not answered once. Terrible customer service, terrible website.
After purchasing 2 tickets for my kids to see Italian Semi Final Lazio v Juventus in Roma, i called to check when the tickets will arrived been told tickets will arrive 2-5 days before the game, tickets arrived on the 2th April, Good Customer service.
My kids fans juventus and they was very happy from the big win!
We already booked the tickets for the Italian Cup final from Onlineticketexpress will appreciate The same good service, Thanks.
I want to thank you the customer service for sending electronic tickets to my email address 3 days before the game. I will use your site again!
Bought tickets for a Champions League game. They had the best prices and received electronic tickets to my email
My name is Dr Carlos my order num is ******* i arrived from Colombia ordered two games on the same weekend Liverpool v Chelsea and Tottenham v Stoke.
We arrived to Liverpool Hotel in the 7/11/2014 we asked in the reception if there is any tickets waiting for us the said no but there is a massage from the representative of the company to call him. We phone him and he explain us that the reception didn't accept the envelop and he came to meet us and give us the tickets, the seats was great and the game was brilliant.
The day after we traveled to London the tickets was waiting for us at the reception and we enjoyed the game.
I really want to thanks you guys for the special vacation and your professional service
Order *******
We had a good day out and ended up with a victory.
I will definitely be looking to book again. When there are tickets available for manchester utd vs liverpool on december 13th would you be able to let me know? I will be on a trip and be returning on the 10th december.
Many thanks once again
Regards
Darren
From the business
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear MARTIN ARRIBAS, E-Ticket sent to your email on the 01/6/2015 11:51 am.
We also called you and confirm with you on the phone the E-Ticket arrived to your mail box.
We Hope you will enjoy the game
Best Regards
Richard Dawes
[email protected]