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OnlineDivorce Reviews Summary
OnlineDivorce has a rating of 3 stars from 480 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineDivorce most frequently mention good experience, easy process and filing instructions. OnlineDivorce ranks 2nd among Divorce sites.
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Purchased this service because I'd read good reviews. My divorce is uncontested, no lawyers, and I was just unsure how to fill out some of the forms (mostly the financial/child support worksheets). Thought this would help with that. Turns out it doesn't. They just fill in mostly basic information like name, address, etc. I ended up still having to struggle through the parts I had issues with. If I'd known before hand, I would've saved myself the $140 and not used this service. Plus I got a lot of emails about paying for other services and that was annoying as being informed once or twice is enough in my book.
It's very smooth.so far everything has been explained step by step.
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
It's very smooth.so far everything has been explained step by step.
This has been the worst experience ever. No communication. You can not get a hold of a person to speak to unless you are on hold for HOURS then the person is less than concerned cause they are JUST a customer service person. They have no information and do not care, and they will charge you without your permission.
Run away
Easy to use and paperwork was laid out and organized
We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.
As advertised and exceeded my expectations. Overall, it was a great experience, I would do business with this company for any necessary legal service that they offer…
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
I felt so good once I filled out the questions... because I felt like I was taking control of my fate. The actual service was ok... but difficult to navigate when I needed to make corrections.
Very good and straight forward. Better than expected
Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.
It was easy to understand what to do and the customer service is friendly
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
Quick and easy divorce for me. I am glad I found them.
To this date July 12,2021, the forms which you completed continue to have major errors, which I have repeatedly requested that you correct. Your business practices have been shady from the start and have intentionally dragged this matter for additional financial gain. To this end, I am giving one you one last opportunity to REFUND me for the service which you have not provided. I intend on filing a formal complaint against your company with the District Attorney's office, BBB and other appropriate media platform because of your shady business practices.
This was a very easy and inexpensive way to go. Now all I have to do it sit back and wait.
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
I paid for papers I could get off the state site for free!
The people I dealt with were patient with me and answered all my questions. Helped me every step of the way.
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
Very smooth process. As long you follow directions its very straight forward.
Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Might i suggest you include instructions on your website for reference. I realize there are instructions that come with the forms once mailed however I have questions and have not found that sending an email results in speedy responsiveness. I sent an email on Wed the 30th about not receiving my forms that shipped on 6/26. There was no update on the tracking number other than label generated, and still have not received a response.
I did receive my forms on Friday 7/2 but the packet with instructions indicate needing a notary and printing forms. There is no indication on my form for a notary to sign nor are there any instructions for printing or making copies. Perhaps a little more clarification could be helpful.
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.
Do not use this service. They put you on hold, don't answer your questions, provide a very basic service that doesn't really add much value. I suggest choosing a service that does the full filing for you, but not these people. They are scammers and bull$#*!ters.
From the business
Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.