OnecomReviews 385

Just had a technical / service support web chat with Kirsty J from onecom. Great professional service, achieved everything I wanted with great ease. Great customer service! Thank you

Very fast and concise advice and service. Very useful and really easy to use. I would certainly recommend this service

Daniel replied to my instant chat immediately and dealt with my request in minutes, Fabulous customer service.

I have been with onecom for about 5 years and they have always provide me with a great service and always give me the best deals.
When there is a issue, which isn't too offend, they are quick to solve it and help you in the best way possible. It also help that they are friendly.

Kirsty J came on the livechat quickly and solved both my issues quickly and with a pleasant manner. A great result

Following a wasted morning trying to resolve a Sure signal issue with Vodafone I was eventually directed to Simon W at Onecom and hey presto its now sorted. My error - I should have contacted Onecom in the first place! Excellent support.

JamesD provided excellent support in activating my new sim in my replacement mobile. He was efficient and answered all my questions and ensured I was happy with my session with him.

It was a quick process no messing, very helpful and saved me some money. Im a silver server but felt confident with todays sort out and if ive any more queries will be happy to use the chat site

Bit of trouble getting through my fault once connected to the rep he was great help sorted all the problems and advised me to a better tariff thanks

Had to contact Onecom today as I had a query with my account. The service was great, very kind and helpful. Eurika Z was really nice and sorted my problem out in no time. Would definitely recommend

The advisor that I spoke to was very friendly and helpful. She was able to reduce my monthly bill and with an extra GB of data. She has brightened up my day!

Much easier than calling the team are always polite and efficient. Whatever issue I may have had it is normally dealt with very quickly.

I am so grateful to James for helping me out with my phone reception. I can now make and receive wi-fi calls which I only thought could be done through WhatsApp etc. but I have now set my phone up in wi-fi mode and can receive calls all over the house and garden. Success.

Quick query, handled quickly and accurately. Just what you would expect from any service provider.
This I have found to be the case most times contacting One Com... Much better than any of the large Service Providers.

Excellent service, promptly answered and issue resolved with no problems. I've had to deal with them by phone and online chat both times my query was dealt with in a profesional many and as if nothing was too much trouble

Very helpful explanation of a couple of queries on my bill and a new device, which I didn't know how to set up.

Very quick response and speedy resolution of my queries as well.
The agent was clear, articulate and to the point. Thanks Kristy J

Excellent service on the online chat, have always been very happy with the service received from Onecom.