Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Omega Walk

Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


How would you rate Omega Walk?
grey stargrey stargrey stargrey stargrey star

Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

21,772 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Maryann J.
Unfollow Maryann J.
Share Review
Report Review

Disappointed
September 6, 2021
Updated review

Easy ordering process, they took longer than I expected to get, my feet hurt the first 3 days I wore them; they've gotten a little better

Date of experience: August 6, 2021

Easy ordering process
July 7, 2021
Previous review

Easy ordering process

Date of experience: July 7, 2021
Georgia
1 review
0 helpful votes
Follow Glenda A.
Unfollow Glenda A.
Share Review
Report Review

Walking shoes
August 7, 2021

I like that I don't have to worry about the shoe laces coming untied but the shoes are not as comfortable as I would have liked.

Date of experience: August 6, 2021
Ohio
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

Hiking and trekking Sneakers
September 5, 2021
Updated review

Thanks for getting me another pair of shoes replacing the ones that only lasted 1 1/2 weeks.

Date of experience: August 6, 2021

I bought my shoes based on reviews
September 5, 2021
Previous review

I bought my shoes based on reviews. One person said that they worked good for hiking so I thought they would work good for hours that I'm on my feet and miles a day I walk. If you can hike in them I figured they must have tuff soles and would work on asphalt. After the first few days they seemed like a good choice very comfortable but after a month my toes hurt not from being to small because they fit good and the soles are already wearing out. About a month from now I'll have to buy another pair of shoes!

Date of experience: August 6, 2021
Michigan
1 review
0 helpful votes
Follow Margie Q.
Unfollow Margie Q.
Share Review
Report Review

Nice shoes
August 6, 2021

Thank you for the good customer service. If you ever make a wide shoe I might buy more.

Date of experience: August 6, 2021
New York
1 review
0 helpful votes
Follow Melanie Z.
Unfollow Melanie Z.
Share Review
Report Review

Thoughts
August 6, 2021

My only complaint is that it took a few weeks for me to receive my shoes in the mail & the entire time I had no tracking info. I had the tracking number but the only update was that they had been shipped. The tracking info had never been updated along the way.

Date of experience: August 6, 2021
Michigan
1 review
0 helpful votes
Follow Ann-Marie R.
Unfollow Ann-Marie R.
Share Review
Report Review

I love my shoes!
August 6, 2021

My first order and shipment didn't go so well, but customer service worked with me to get the right size. I used FB messenger to communicate with them and they always answered within 24 hours. My new shoes are the correct size and they are very comfortable.

Date of experience: August 6, 2021
Illinois
1 review
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

Patty's opinion
August 5, 2021

The shoe is very cute But it hurts the middle bottom of my feet.And I was really hoping that ithey would be a little bit more comfortable.

Date of experience: August 5, 2021
Ohio
1 review
0 helpful votes
Follow Jo E.
Unfollow Jo E.
Share Review
Report Review

Socks
August 5, 2021
Updated review

Great -I need some socks. Good so far. Socks came on time.

Date of experience: August 5, 2021

Very good shopping experience so far
July 1, 2021
Previous review

Very good shopping experience so far.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Buy at least a size larger
September 4, 2021

I ordered mine almost a size larger but it still wasn't big enough. I wear an 8 1/2 woman's shoe and the size 10 seems to fit, but I haven't worn them to work yet

Date of experience: August 5, 2021
Minnesota
1 review
0 helpful votes
Follow Thu B.
Unfollow Thu B.
Share Review
Report Review

Thu
August 5, 2021

It is fast delivery and the item was exactly as prescribed.

Date of experience: August 5, 2021
Tennessee
2 reviews
0 helpful votes
Follow Aundra A.
Unfollow Aundra A.
Share Review
Report Review

Bad&Boujee
August 5, 2021

I love the products that I have chosen. They look and feel great on my feet!

Date of experience: August 5, 2021
Georgia
1 review
0 helpful votes
Follow Denise H.
Unfollow Denise H.
Share Review
Report Review

These shoes are great!
August 5, 2021

I was looking for something easy to put on and comfortable enough to wear all day in the house. I wanted them to be safe instead of slippers, so I wouldn't fall. These shoes fit the bill. I bought the pink ones earlier this year for around the house. I loved them so much I bought a darker pair to wear out side with my clothes. I can't get enough of them, they are so comfortable. I also put the extra orthotic in because I have plantar faciitis. I even can wear them without socks, the fit is great. No problems with foot pain here. Get them you will love them.

Date of experience: August 5, 2021
Australia
1 review
0 helpful votes
Follow Angel T.
Unfollow Angel T.
Share Review
Report Review

Get these shoes
August 5, 2021

Easy ordering, fast postage and great communication

Date of experience: August 5, 2021
Wisconsin
1 review
0 helpful votes
Follow A G.
Unfollow A G.
Share Review
Report Review

Not to happy
September 4, 2021

I ordered the pink/colorful ones and they sent me the red. On top of that they sent me the wrong size. I was very unhappy.

Date of experience: August 4, 2021
Nevada
2 reviews
0 helpful votes
Follow Ray H.
Unfollow Ray H.
Share Review
Report Review

Good Shoes
August 5, 2021

The shoes were as pictured, size was accurate and the insoles are a real plus for additional support on my feet. Quality seems good. Delivered as promised

Date of experience: August 4, 2021
California
1 review
0 helpful votes
Follow Tracey S.
Unfollow Tracey S.
Share Review
Report Review

Nice shoes
August 5, 2021
Updated review

Need more shoes in women's size 11 and 10.5 for women

Date of experience: August 4, 2021

Need more shoes in women's size 11
August 4, 2021
Previous review

Need more shoes in women's size 11

Date of experience: July 5, 2021
Illinois
1 review
0 helpful votes
Follow Amber R.
Unfollow Amber R.
Share Review
Report Review

Awesome
August 5, 2021

Really good. Love the shoes. Thank you! Definitely will order more in the future

Date of experience: August 4, 2021
Delaware
1 review
0 helpful votes
Follow Beverly Z.
Unfollow Beverly Z.
Share Review
Report Review

Unsatisfied customer
September 4, 2021

The sneakers don't help me at all my feet still hurt and the in soles l bought for the sneakers are too big

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
Follow Tracy Q.
Unfollow Tracy Q.
Share Review
Report Review

Awesome
September 3, 2021
Updated review

Let's hope the shoes fit betterlove it it's amazing that we have a great day and check out my new favorite shoe oh ya

Date of experience: August 4, 2021

Let's hope the shoes fit better
August 2, 2021
Previous review

Let's hope the shoes fit better

Date of experience: July 3, 2021
Wisconsin
1 review
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

I bought these on a whim because I have chronic foot pain and am on my feet all day for work (I'm a surgical assistant). Turns out, they come from China, they take a month to get to you and if you don't like them and want to return them? Better be ready to pay return shipping to China (costs at least $27) or accept a measly 30% refund. I won't recommend these shoes to anyone.

Date of experience: August 4, 2021