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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,783 reviews

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Texas
1 review
0 helpful votes
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Took a while
September 17, 2021

Took a while but it was Efficient, user friendly, simple, and helpful

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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Love everything ive bought so far looking forward to loving my new items

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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Won't purchase again
October 17, 2021

The shoes were not very comfortable at all. They looked like they were going to be great but they were the exact opposite

Date of experience: September 16, 2021
Australia
1 review
0 helpful votes
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Getting used to
September 17, 2021

The first day I wore them it was like walking on air but I'm still getting used to them

Date of experience: September 16, 2021
Illinois
1 review
0 helpful votes
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Great shoes
September 17, 2021

Love the Omega flex 2.0. They are light weight and comfy.

Date of experience: September 16, 2021
Illinois
1 review
0 helpful votes
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Shoes
September 16, 2021

It was great. The only thing I don't like is it doesn't show the different colors for you to purchase. But I was looking for black, so it was ok.

Date of experience: September 16, 2021
Arkansas
1 review
0 helpful votes
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Walk in the snow?
September 16, 2021

Ordering was simple, but the product took longer then expected to receive. I was unable to track the package, so I emailed the company. They were wonderful in tracking the package location and arrival ended up being sooner then the company expected.

Date of experience: September 16, 2021
Australia
2 reviews
0 helpful votes
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Fantastic service
September 16, 2021

Prompt service and sending me another pair runners are great

Date of experience: September 16, 2021
Australia
1 review
0 helpful votes
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NEVER AGAIN
September 16, 2021

Dissatisfying a waste of time and money a lesson in not to use your company again

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Sneakers
September 15, 2021

The customer service rep was helpful. She was very professional explaining the product.

Date of experience: September 15, 2021
Tennessee
1 review
0 helpful votes
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Responsive customer service
September 15, 2021

Reached out via email about the shoes being too small and rcvd a response the next day explaining my options. Opted to exchange and pay the $12 shipping. Just waiting for the replacement pair to arrive.

Date of experience: September 15, 2021
Ohio
2 reviews
0 helpful votes
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Tennis shoes
October 15, 2021

It showed product ran 1 shoe size
It was almost 2 shoe sizes

Date of experience: September 14, 2021
Texas
1 review
0 helpful votes
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Waiting for the 2nd Pair
October 14, 2021

The tracking information is 10 days old, it's been 2 1/2 weeks and I haven't a clue where my shoes are.

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Good!
September 14, 2021
Updated review

My experience was really good. I had a representative that kept in touch with me about my purchase. The shoes are inexpensive. I got the rose red shoes. They are light and comfortable
I work for 9 hours a day and I'm constantly on my feet so these are perfect for me.

Date of experience: September 14, 2021

Quick and easy
August 15, 2021
Previous review

Quick and easy

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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Very light
September 14, 2021

These shoes were lightweight and offered enough arch support for my foot issues.

Date of experience: September 14, 2021
Oregon
1 review
0 helpful votes
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Walking Shoes
September 14, 2021

It was very easy to order and received when I was told I would receive them. Only problem is the size. The tips of my toes are touching the very top of the shoe making it very uncomfortable. It was very easy and quick to ask the shoes to be exchanged for a bigger size but still having problems with them.

Date of experience: September 13, 2021
Oregon
1 review
0 helpful votes
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Runs small
September 14, 2021

My experience was to shop and find some comfortable and affordable shoes. Not sure what else to say.

Date of experience: September 13, 2021
Rhode Island
2 reviews
0 helpful votes
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Fantastic
September 14, 2021

I love the shoes! My brother in law loves the compression socks!

Date of experience: September 13, 2021
New Mexico
1 review
0 helpful votes
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Super Simple
September 13, 2021
Updated review

Fast, easy checkout. Product arrived in about 2 weeks

Date of experience: September 13, 2021

Fast, easy checkout
August 14, 2021
Previous review

Fast, easy checkout

Date of experience: August 13, 2021
New York
1 review
0 helpful votes
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Not what I spect it
October 13, 2021
Updated review

It took a long time to get the shoes. Not happy. I wont buy here again

Date of experience: September 13, 2021

Quick and easy
August 14, 2021
Previous review

Quick and easy

Date of experience: August 14, 2021