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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,831 reviews

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North Carolina
1 review
0 helpful votes
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Way small
November 13, 2021

I wear 8.5, so ordered a 9 and could barely get one on. They wouldn't fit my friend who wears an 8 either. They are cute, but have a slick bottom. No response from company when I requested directions to return. Noticed they charge 15% restocking fee, so I'll donate mine.

Date of experience: October 14, 2021
Wisconsin
2 reviews
0 helpful votes
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Easy and convenient!
October 13, 2021

Easy and convenient! I do however need to return part of my order, How do I do that? I just got out of the hospital so I do hope I can do this now!

Date of experience: October 13, 2021
Minnesota
1 review
0 helpful votes
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Unhappy Customer
November 12, 2021

I bought two pair to try on at home knowing I could return them if they didn't fit. Unfortunately you didn't disclose no returns on sale or discounted items prior to this. Now I'm stuck with shoes that don't fit.

Date of experience: October 13, 2021
Michigan
1 review
0 helpful votes
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Comfortable shoes
October 13, 2021

It is easy to figure out how to use the web site. Product are great

Date of experience: October 13, 2021
Nebraska
1 review
0 helpful votes
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A+
October 13, 2021

Site very user friendly
Rec merch in reasonable time frame

Date of experience: October 13, 2021
Ohio
2 reviews
0 helpful votes
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Outstanding Service!
October 13, 2021

Excellent customer service! I accidentally ordered the wrong size, and when I contacted them for help, they sent me the correct size for only the cost of shipping. I will order from Omega Walk again.

Date of experience: October 12, 2021
Wisconsin
1 review
0 helpful votes
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Shoes
November 11, 2021

Not what I expected. The reviews posted on the website said they were great shoes, mediocre at best.

Date of experience: October 12, 2021
Kentucky
1 review
0 helpful votes
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OK
October 12, 2021

I received the shoes on a timely manner. I was a little disappointed in the size. None of the reviews stated that they run a little small. I did like the style and color of them though.

Date of experience: October 12, 2021
Michigan
1 review
0 helpful votes
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Ordering
November 11, 2021

Ordering was fine, received when expected. Always worried when buying off Facebook. I have been scammed many times.

Date of experience: October 12, 2021
Pennsylvania
1 review
0 helpful votes
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This is a great company..
October 12, 2021

This is a great company. Great customer service! I definitely will buy again

Date of experience: October 12, 2021
Massachusetts
1 review
0 helpful votes
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Answering questions
October 12, 2021

Took a long time
Shoes too small
Don't know how to return

Date of experience: October 12, 2021
Nevada
2 reviews
0 helpful votes
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I made this order on the 28th of September and am still waiting for my order. If I had known it was coming from out of country, I would not have ordered. That being said, these shoes were worth waiting for. Best Shoes I've ever owned. Will buy again, for sure.

Date of experience: October 11, 2021
California
1 review
0 helpful votes
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Comfy
October 11, 2021

Good experience I had with the ordering site. I had little problems working through the ordering site

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Not impressed
November 10, 2021

Shopping was ok... the delivery time is longer than it should be

Date of experience: October 10, 2021
South Carolina
1 review
0 helpful votes
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Lightweight water shoes
October 10, 2021

Not as comfortable as I thought they would be even with the extra insert I ordered.

Date of experience: October 10, 2021
Indiana
1 review
0 helpful votes
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Looking for Relief
October 10, 2021

The shoes were comfortable when I was finally able to put them on. It took me roughly 10 minutes to get them on due to my knee pain. The backs kept folding, making it hard, again due to knee pain, to slip them on. I should have ordered a size bigger I guess.

Date of experience: October 10, 2021
New Jersey
1 review
0 helpful votes
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Quick response to customer emails
November 9, 2021

The foot wear was smaller than the average 9 I usually order. And the shoes were hard when I tried them on.

Date of experience: October 10, 2021
North Carolina
1 review
0 helpful votes
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Comfy
October 10, 2021

Omega Walk shoes are very comfy and true to size. I stand on my feet for hours some days and these shoes minimize the discomfort. I've received many compliments when I wear them.

Date of experience: October 10, 2021
North Dakota
2 reviews
0 helpful votes
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DISAPPOINTED
October 10, 2021
Updated review

Great company. Great customer service, easy website for easy ordering
Like all the options available

Date of experience: October 10, 2021

So pleased with the product and customer service, will...
March 7, 2021
Previous review

So pleased with the product and customer service, will share with my friends

Date of experience: March 7, 2021
Mississippi
1 review
0 helpful votes
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Choose wisely
October 10, 2021

This shoe did not meet my expectations. They hurt and are not as flexible as in the reviews. The sole is a lil hard to bend. They're bad on my feet.

Date of experience: October 10, 2021