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Omega Walk

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Omegawalk!
Omegawalk is your one-stop online shop for today's most classic and trendy shoes.

By contacting directly with suppliers, we are dedicated to provide you with the latest fashion with fair price.

We redefine trends, design excellence, and bring exceptional quality to satisfy the needs of every aspiring fashionista.


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Omega Walk Reviews Summary

The company has garnered mixed feedback, with customers appreciating the variety, quality, and comfort of the shoes, particularly for specific foot issues. Many noted the appealing pricing and promotional offers, enhancing their shopping experience. However, significant concerns arise regarding sizing inconsistencies, long shipping times from overseas, and challenges with the return process. Customers frequently reported difficulties in obtaining refunds and felt unsupported by customer service. Overall, while there are positive sentiments about the product quality, the company's customer service and logistics require improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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21,832 reviews

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Australia
1 review
0 helpful votes
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A+ service and product
October 21, 2021

Quick and easy to order and arrived in record time

Date of experience: October 21, 2021
California
1 review
0 helpful votes
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Ok Shoe, Fantastic Customer Service
October 21, 2021

Shoe was ok. But Susan at Customer Service was fantastic. Hassle free. Beautiful shoe but did not help my plantar fasciitis, which is why I bought the shoes for.

Date of experience: October 20, 2021
Minnesota
1 review
0 helpful votes
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Customer service wasn't good. The fact that if the shoe didn't fit I would have 30 days to return it, but I would have to pay the shipping for overseas and a restocking fee.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Black omega
October 20, 2021

Its a hard soles not good in walking. I thought its a cushion. And made in. China i thought its u. S made. Its not a memory foam. Im not really satisfied.

Date of experience: October 20, 2021
Michigan
1 review
0 helpful votes
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Good experience
October 20, 2021

Everything went well, even the shipping from China. They took a little longer to get here than I had hoped, but the wait seems worth it.

Date of experience: October 20, 2021
Oklahoma
2 reviews
0 helpful votes
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Shoes wrong size
November 19, 2021

I ordered a size 9 and fit like an 8. I can't wear them as they are to tight and hurt

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Omega Walk
November 18, 2021

The shoes were too small, I had to give them away.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Great shoes and customer service!
October 19, 2021

Easy to buy and easy to get a new size if they do not fit!

Date of experience: October 19, 2021
Illinois
1 review
0 helpful votes
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Satisfied customer
October 18, 2021

Order my shoes. Quite satisfied. Fit comfortably. I take a 6.5 shoe and in the comments it said to order a small bigger. Thankful I did this as the insole would've made it too small.

Date of experience: October 18, 2021
South Carolina
1 review
0 helpful votes
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Great orices
October 18, 2021

I got 3 pr of shoes for what I'd normally pay for 1 pair, especially for good support that i desperately need with plantar fascitis. It will be interesting to see how long they last. Only thing is... all 3 are same size but 2 fit smaller n one roomier. I ordered them all half a size larger than normal.

Date of experience: October 18, 2021
New Mexico
1 review
0 helpful votes
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Love/hate relationship
November 15, 2021

I love the but too small and cant wear them for myself need to give them away cuz i looks info card to email them to change size.

Date of experience: October 16, 2021
New Jersey
1 review
0 helpful votes
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Wear
October 16, 2021

I really like them. Slip resistant I am a custodian and on my feet all day, put these on haven't had any problems

Date of experience: October 16, 2021
Australia
1 review
0 helpful votes
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Great service
October 16, 2021

I ordered a pair of shoes from Omega, received an online discount so went straight to buy my second pair. The communication from Omega was very clear and timely. Delivery was tracked very well. My order actually arrived a few days earlier than expected. With my delivery came another discount code.

Date of experience: October 15, 2021
Australia
1 review
0 helpful votes
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Best service ever
October 16, 2021
Updated review

Fantastic to deal with, quick response to emails if there is a problem, I am one very happy customer

Date of experience: October 15, 2021

Very pleased with last purchase, but found them a...
December 13, 2020
Previous review

Very pleased with last purchase, but found them a little small I'm usually a size 41, I've just reordered another pair size 42

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
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Work shoes.
October 15, 2021

Very easy to order. Shipping time was a little long.

Date of experience: October 15, 2021
Louisiana
1 review
0 helpful votes
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Terrible Quality, whole process felt scammy
November 14, 2021

Horrible Experience. I sized up like the reviews said and they were still too small. There alsodoes not feel like there is much padding for the insoles and the heel is very low and feels like it will slip off if worn. I wanted to return them. I got a response offering a 30% refund and I can keep the shoes. They then explain how tough the return process is, I would have to pay for return shipping and a 15% restocking fee, "the shoes will be meticulously inspected" to ensure they havent been worn. These ship to and from China so it takes forever. The shoes do not look nearly as good in person as they do in pictures. Overall, it felt very scammy and the quality of the shoes are trash. I would advise to never buy from this company.

Date of experience: October 15, 2021
Texas
1 review
0 helpful votes
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Wrong size
November 14, 2021

US size nine usually gives me room but there felt like an 8

Date of experience: October 14, 2021
Wisconsin
1 review
0 helpful votes
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Comfy shoes, so far.
October 14, 2021

I haven't worn them all day long yet. I used the additional insoles included in the box. They have been very comfortable for the short periods I've worn them.

Date of experience: October 14, 2021
Tennessee
1 review
0 helpful votes
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Disappointed
November 13, 2021

Shoes are very uncomfortable. No full refunds are offered

Date of experience: October 14, 2021
Minnesota
2 reviews
0 helpful votes
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Comfortable
October 14, 2021

It was very easy to shop. Also the shoes were very nice looking. Very affordable. They have the arch support I need.

Date of experience: October 14, 2021